Very helpful
Ashley L
Customer Reviews for A1 Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Have this location open later than 2pm on Tues and Wed.
AMY WMrs. Joyce is amazing! Highly recommended!
BIANCA MThe lady at the desk was very helpful.
MICHAEL CS.O.
ASPEN CThe customer service lady was so nice and professional. I was overwhelmed with relief, and pleasure. It made my move a better experience than I thought it would be. I am grateful that the location I was at was one of sheer professionalism. I want to thank her again for making My move into my new apartment less worrisome.
MISSY BS.O.
MAURICE MThe transmission seemed like it was dragging . I wouldn't have trusted it going al ong distance. Though he got me where I needed to go and back
DALE HThis location was fast efficient & personable in service.
Jacqueline WMy experience was excellent I can't think of anything you all need to do different, I was very pleased.
LEVITICUS HGreat job!
Omar KThis was a great rental. Customer service was excellent from Joyce she was fast,friendly and helpful. Much appreciated
DAVIDA RExcellent service à la clientèle
YADEL MProperty Manager Joyce Loving, provided excellent customer service and expertise which cause me to have an outstanding experience. Keep up the good work!
DWIGHT Wno one was there for us to retrieve the key we had to wait & when we called customer service we got transferred without being explained anything then hung up on by a representative who didn’t want to hear my concerns
Catherine HProfessional, courteous
Tracy SRien
Sandy HPerson was nice and friendly. Great personality. I would recommend any day
Julia BI would recommend them only because of location and ease of doing business. It would help if they answered the telephone. I called several times on different days. I find the U-Haul app to be the best resource.
Sharon GEverything was fantastic. I will definitely use you sgan as well also recommend you. Thank you for great service
Julia BThe facility manager (she) was nice and helpful in getting us a vehicle.
Christopher WMrs. Joyce was AMAZING! Her husband & her went above & beyond! They helped me hook up the auto transport and she even checked in later to make sure I got to my destination safely! Thank youuuuu!
oesha bBecause my move-in date got delayed, I needed to extend my reservation another day. I called in and explained my situation to a representative. I told them that I could return it by 8pm the next day, which was the cut off for 24 hrs but that it would be very tight and stressful for me. They were very understanding and told me that, since it was an after hours drop off, I would not be charged for an extra day if I was a little late. This gave me such relief and I was very grateful for the extra time. However, when I got my bill today I saw I was charged for an extra day anyway. Had I known that would be the case I would have rushed along the process to get it in on time. I have used U-Haul for MANY moves and I'm a little discouraged by this situation. I called this location the following morning and they were rude and unhelpful
Alexander HThey were kind and understanding will always come to this location for my rental needs and thanks once again.
Senary HJoyce was very helpful and went above and beyond. Thank you for the experience, it went very smoothly.
Daniel BDon't change anything, you guys are doing excellent job 👏🏽 👍🏽
Johnny MRien
riley MThe truck absolutely should NOT have been rented in that condition!!! Besides the truck having a piss odor and being FILTHY, the gas doesn't gage properly, truck shakes after 60miles, for issues and idling issues!!!!!!!!!!!!
Sovaya SBien
FRANK SPerfect Customer
MICHELLE JFor the first time in awhile, I experience great service.
Juanita JExcellent service à la clientèle
Sarah ONothing , the service is amazing and your met with genuine kindness . This is my go to location!
Dexter SExcellent service very friendly and helpful. I would definitely use them again.
Quantavius WI took this unit back last Wednesday. And was charged an additional 251 after paying 100 in cash 130 over the phone as well as a 63 dollar charge.
Amanda WI did not receive the correct size truck.
Yasmine PThe lady was very outgoing and sweet. Looking forward to seen her again.
Kartarsha LAmazing
Shannon SNot a thing!
Angela DThe Staff was Very Helpful and Too of The Line All The Way . Thank You Joy and your Partner
Tyrel JExcellent service à la clientèle.
JUDE MExcellent customer service at this location!
Mia BThat location is great the service was very professional I'd recommend that location.
Darryl JTevin was very friendly and kind.
Melissa FTruck check engine light was on , drove like it needed maintenance. But it got me where I needed to go and back.
Shenita WThe receptionist was very friendly and helpful. Great customer service and very welcoming.
Ashley TEven though my reservation was canceled the receptionist got me a truck. Thank you Karl Waters
Karl WWhat looks like the last customer never cleaned the truck out and the engine light was on from the time I left till I brought it back the truck needed work
CAROLYN CThe customer service agent was extremely helpful and polite
Joslind GNothing. The customer service was Quality and professional
Kimberly HGet the truck service
Decola KThis location, and all the uhaul in that market did not have a utility dolly that I reserved
Aneya RStorage place was not clean , had spider web inside of storage.unit
GAREY MCustomer service lit! Very helpful team and them smiles OMG
tianita fHave working trucks ready!!
Sheriley TThis was the worst uhaul experience Ive ever had. The equipment was awful the person at the location was irresponsible. He didnt check out my truck correctly nor did he check it back in correctly resulting in $70 of erroneous fuel charges and he rented me the wrong truck number which caused a ton of issues. He should be fired
Eric CN.D.
Antony HThe truck has a very bad smell and the maintenance on the truck is horrible. As I was driving down I-20 the truck slowed down on its own that could have caused a accident. They charged me an extra $11 for gas that wasn't there when I rented the truck. It was a quarter of a tank of gas in there. I put it back in there and she said that it was a fourth tank of gas. I only drove a total of 24 miles. They charged me for two gallons of gas and I put two gallons of gas in the truck. I'm so confused on how they calculate gas and mileage. Smh.
Shanika EDidn't get the huy name. But he were great he has went above and beyond when dealing with the Customer
Janeth LClerk was very professional
Michelle BFriendly and helpful staff. The truck was falling apart and shook the whole drive.
Thomas ODouble check under seats and inside container to make sure prior customer cleaned unit.
VAnikol NI always have a positive experience when I rent at this location. Darnell is very nice and a pleasure to deal with. Merci
Teresa WMy experience renting from this location has been awesome. Darnell is always professional and pleasant. This will be my number 1 spot to rent from. Merci
Teresa W