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Ana M
Customer Reviews for AA Emergency Lights
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Great help and customer service, the best
Alexander TFreedly
Erendira PGreat customer service...
Samuel GHave the vehicle ready for customer to rent. Clean and not smelling like someone living in it spices smelling like urine.
Maria RSuper exelente
pedro aAbsolutely great experience!! Truly appreciate everything they did for me with my rental!!
Juan GExcellent service à la clientèle
Samuel GIt was closed to I was able to drop it off and do it from the app.
Ana CThe service and everything was great !
Aaron AGreat communication Very helpful
Giselle BWell not having to pay per mile would be nice. We already repay for the gas we use. I don't think it is necessary to have to pay per mile as well. Just my opinion….
Maria GMe trataron exelente y rápido
Victor BThey should clean the trucks.. My truck had an awful smell.
JULIE FGood place
Jorge MBest uhaul location I’ve ever been too
MOHAMED SThank you so much for your help 😃
Ana BGreat Service
MANUEL DPickup Location was fine but Uhaul as a company is awful
Charles SOne of the tires on the 10' truck showed it needed air. I felt safe driving the vehicle because the young man who handed me the keys didn't think it was an issue but the issue should probably be addressed. Otherwise I had an excellent experience and would recommend the service to anyone. Merci.
LETICIA AThe only thing is the drop off link, once I do all the steps it wants to charge me again when I already paid before taking the truck
IVONNE SFriendly and Accommodating
FREDERICK BEverything was excellent they did a great job in attending very fast and reliable will recommend to anyone
TONY HI did not receive a dolly I had requested, however everything else was great. Quick and easy vehicle pickup. Very convenient and remotely done
Anthony MYour website crashed on ordering, ended up with 2 orders and being directed to a website which doesn’t exist
LUDWIG MSweap up the outside a bit more. Needs cleaning outside surrounding area of the business
RICARDO BExcellent service. The U-Haul representative was very helpful.
JAMES HHad a good experience. Nothing needs to be done.
RAUL Ean excellent place the manager is a person with a very good attitude towards customers and is extremely very polite and of course I recommend this place
ENRIQUE SDe mi parte esta bien,el servicio
FELIPE PVery dirty trash all under the seats dash board sticky and dirty
maricela rVery friendly
Jeffrey MHonestly, the person assisting me at the location was extremely helpful.... so, I find nothing to improve at this time.
Jose RThe truck was dirty probably can use regular cleaning in side and out , the bed had a pair of dirty socks and beer can .
David BAll the process was fast, the personal flexible and helpful Tanks.
Pascual MThis location was better than the other uehara location that I have first book my appointment with on Vermont and 110th Street I called the call center to book a reservation they never explained to me that you if you need a ramp you need to get the two bedroom instead of the one bedroom so that delayed my moving and cost me more money as well I tried to get a storage over there and the storage room was ridiculous at the one on Vermont so yes the one in Maywood with much better for me it's sad that you have to go out of your jurisdiction just to get better service
Linda DCall the customer on the day of the pick up to ensure that the location provide the customers with a decent service. And that way the Uhaul location is not going to put what ever they want in the reservation as this location did with my reservation. As it appears here I reserved for to pick up at this location. I end up picking up in this location because the other location did not hold my reservation "Your preferred pick up location on Saturday, May 26, 2018: Happy Hill Properties 4834 S Huntington Dr Los Angeles, CA 90032 (323) 662-1001 A U-Haul representative will contact you to schedule you at the most convenient agreed upon location with available equipment." Uhaul did not contact me about picking up in a different location because Uhaul was no even aware of what was going on. I picked up on a different location just because when I went to pick up at 4834 S Huntington, the owner decide to give the truck to another person, and told me if I wanted the truck I could wait for another customer to do a drop off or I I could go to 5707 Atlantic Bl Ste B Maywood, CA 90270 to pick a truck up. When I did the reservation, I picked up the Happy Hill Properties 4834 S Huntington Dr location because it was the closest one to the place where I needed to pick up some merchandise. I drove 21/2 hours to get to that place and Saturday was the only day that worked for my schedule. Luckly the location at 5707 Atlantic Blade had a truck, but if it wouldn't have any, my trust on making a reservation with Uhaul online would had cost me around 7 hours back and forth to LA, gas, delayed to pick up the merchandise I bought because the place where I needed to pick the merchandise from only open until 3pm on Saturdays.Adding all of this up, a simple careless Uhaul location that did not respect reservation I did online and the time that spent with the owner of the location talking on the phone, would had cost me around more than $1000 dollars. Lastly, Uhaul did not know about this until I called the 1-800 number when I intended to make a review on this location thru Uhaul and the reservation number did not match with the email address.
Alfida DThe person that help me at front desk really nice proffessional..thank you guys
ramon vUhaul's guaranteed promise is all BS. Was not able to pick up equipment at designated time. I will never use Uhaul again and thats a guaranteed promise.
Glenn G