I’ll never rent from that location again.
Paul Petaccio
Customer Reviews for AQ Truck Rentals Of Jenkintown
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very organized, simple pick up and drop off.. definitely will recommend it
Cliff PattonThe employee who checked me in and out but super nice, efficient and made the experience great.
Robin PotestioSuper friendly and helpful service
Aaron KleinhendlerNo problems with the truck/ cargo van only thing I can say you can prove is terminate I had ants under my chair
Jamal JohnsonThe person who helped me was great!! I was having trouble signing in and she was patient. Deserves a raise.
Terence HussieThe Manager was extremely courteous, knowledgeable & informative. The van was very clean inside & out. Overall it was an excellent rental experience!
Lewis WolfEverything worked out well is expected excellent
KEVIN DENTReserved a 15' truck to take advantage of the ramp, however, the rain would make the use of the ramp extremely difficult. There was a van on-site and I asked the attendant to switch the reservation which she did. Her professionalism to customer service was top notch and truly appreciated.
ISMAEL R GARCIA-REYESThe lady was awesome at this location
Adrian MartinezNo staff on duty at 9am per hours listed online, The app sucks for self check in, and the website isn’t much better
JONATHAN TILLOTSONEverything was great! Will use again!
Tyler ElOverall, I was satisfied with the rental. It got a bunch of stuff from point A to point B, it was clean, and I had no qualms about using it as such. However, the mobile pick-up process was an issue. The site would not recognize that my device was using location until I set it manually through Aa , even though I allowed it when my phone asked. I'm not sure why it needs to be done this way. I also had to use my driver's license to get the key out of the box. Either the box needs to be bigger, the keychain needs to be smaller, or the box construction needs to change-the key kept getting caught on the bolt on the inside of the door every time the door went to open, and I had to use my license to push things into different places just to get the key out. Finally, I asked for a dolly and furniture pads and both were missing when I picked up the truck. I tried to contact the business, as Google indicated they were open when I picked up the truck, but nobody answered. Like I said, overall, the main purpose of my Job was achieved safely and cleanly. But there were a few things that complicated the day-and this is more common when I rent trucks than things going without a problem. A shame, since your vehicles are mostly good and the price is great, but pick up is starting to leave me desiring more.
NICHOLAS HILL