Customer Reviews for AZ Park It of Rye
(Concessionnaire U-Haul dans le voisinage)

40 évaluations

300 N 7 Y Dr   Rye, AZ 85541

(928) 478-8125

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam - dim : fermé
Heures d'ouverture spéciales
  • 12/23/2021 - 12/27/2021: Fermé

Services dans cet établissement :

Pour nous contacter

(928) 478-8125

300 N 7 Y Dr
Rye, AZ 85541

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam - dim : fermé
Heures d'ouverture spéciales
  • 12/23/2021 - 12/27/2021: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

CODY W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DONALD B. 
Évaluation :
4

It was nice and cool inside but the location is kind of in the middle of nowhere so the office and the yard are very basic, not that more is needed I guess. The sales person was very helpful, knowledgeable, and polite.

MATTHEW H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD R. 
Évaluation :
1

I was supposed to have a 50 $credit to my account and instead there was posted yesterday a charge of 93,74 $ out of the blue from U-Haul. Unacceptable.

Terrill B. 
Évaluation :
2

I had to drive an hour and a half one way to pick the trailer up. There were trailers locally (within 5 miles) that I was told were for local moves only. If you want to improve customer relations then change your policy and allow an available trailer to be renter no matter where it is going.

RUSSELL A. 
Évaluation :
5

Donald provides superior customer service!

Debby F. 
Évaluation :
3

no office, no staff but app worked great for this location

Debby F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cody E. 
Évaluation :
4

The truck was great, clean, ran well no issues. The person, Donald, at the location when I returned the truck was great. However, the check in procedure when I picked up the truck by phone was very annoying. I sent pics of my drivers license etc the day before but was required to do everything all over again when I picked up the vehicle.What a waste of my time.

Brett R. 
Évaluation :
5

Just to let you know we were so glad Donald was still there late in the evening and was very helpful in getting us checked out. It had been along day and into the night and he was so helpful.

Duane M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Jin A. 
Évaluation :
5

I've rented from this site a few times and am very happy every time. Customer service is excellent!

Carissa H. 
Évaluation :
5

The price was a little steep compared to the 19,95 posted in the window.iwaited 4 hrs to find out it wasn't available only two figure out the only truck that was cost 150.oo what's up with that.or was I just ripped .that came out to about 3bucks a mile .

Larry G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tommy K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nikkisha W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carissa H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Justin L. 
Évaluation :
4

Excellent service! Had me ready to go in just moments and very accommodating.

John O. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Jennifer H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Hal O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin C. 
Évaluation :
2

This is not where I requested my pickup. Furthermore, I was at the requested location for 10-15 mins waiting before I even received notice of it not being available.

Jesse S. 
Évaluation :
3

Uhaul.com says the location opens at 8 but actually opens at 9am.

Jerry L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kerry K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

edwin W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sylvia E. 
Évaluation :
5

Donald was great!!!!!! Very informative and helpful!!!!! Had another family member moving and I already recommended they go there versus the place in tiwn. GREAT JOB DONALD!!!!!!!

scott M. 
Évaluation :
1

I chose this location for drop off because it was closer to my move destination. I dropped off in Rye, AZ on a Sunday at 10:30 AM and it was within a 24 hour, one day usage. Calling in by using the phone # on the contract and still not realizing it was a Payson, AZ location drop off #, I proceeded to ask the check-in process. needless to say the person I spoke with did not correctly walk me through the computer check-in. on the next day at 9:30, I called to make sure the check-in was confirmed and it was not! I was told that the person at the Rye location goes back and forth to Phoenix. This created a problem for me because upon calling customer service to confirm a check-in on the following day, Tuesday, he charged me an extra day usage of the truck. I called uhaul again, for about the 7th time, to ask for the charge to be removed and that person did so. This whole experience added a lot of stress to my move. I would have had an easier time if I dropped off at Payson, where personal was available Monday to take care of my check-in. This drop off site didn't have personal available to do what needed to be done in a timely manner. My advice from this experience is to choose a drop off location in a bigger city and not one closest to your move location. Thank you for your time in this matter. I hope this will help address the issue within your company so that others can avoid this problem. Have a great day ahead.

patricia S. 
Évaluation :
1

The windshield and truck were dirty and the gas tank in the truck had less than an 1/8 of a tank. I barely made it to a gas station 12 or so miles away. The 3 dozen furniture pads I paid for where not in the truck. I had to track those down via the main UPS number to another location after 8:00 AM which defeated the purpose of renting the truck from this location so early in the morning.

Joel V. 
Évaluation :
4

Return phone calls

cheryl A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda C. 
Évaluation :
3

Both you & THIS renter, need to have a better corresponding relationship! * It seems, that neither of you had any idea, as to what THIS customer was getting or if it 5X8 trl was rented not less the 'correct' one!? I never did get, the 4X8 trl that I had 'reserved' a few wks earlier? But, I did end up getting a good {one-way} price irregardless!

Dan Z. 
Évaluation :
5

Le personnel était amical et serviable.

Steven K. 
Évaluation :
5

Friendly and helpful staff.

Steven K. 
Évaluation :
5

Michelle, Emily, Charles and John were very accommodating, friendly and professional. They made my moving experience stress-free. Thank you very much. I will definitely be referring this uhaul to my friends.

SHARIE D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Harold B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TIMOTHY Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel Z. 
Non les évaluations ont été soumises pour cet établissement.

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