Évaluations des clients AAA All Stor #2

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de AAA All Stor #2

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Henry N. le

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Friendly, good service, professional, great people to deal with.

tad K. le

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Excellent quality of service. Felt like I received a good value for money spent and great personality for customer service. Thank you.

Brandon E. le

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The location was perfect. Uhaul itself never contacted me to provide me with a location for pickup. I got a confirmation for my preferred pickup but my reservation was sent somewhere else. Without me knowing. It took me almost 1 and a half hours to finally get the correct information to get my trailer picked up. This was not a good experience with uhaul at all. I cant describe how unhappy and dissatisfied I am with this experience.

Robert M. le

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Not sure my experience was excellent. A standard for customer service.

John A. le

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Le client n'a pas laissé de commentaire.

MAXDALE A. le

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Amazing people

Robert O. le

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Quick and efficient. Needed the rental for two hours and the process to obtain from online reservation to keys in hand was less than 15 minutes.

Arthur A. le

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The attended was very friendly.

Walter B. le

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Nothing. The service was great. The lady that works there was genuinely friendly and helpful. 5 Stars hand down.

Thomas L. le

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I dropped the trailer off at that location early in the morning like 6:00 AM. It’s very convenient to be able to drop the equipment off after hours.

timothy M. le

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Le client n'a pas laissé de commentaire.

Dennis J. le

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Le client n'a pas laissé de commentaire.

allen W. le

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Le client n'a pas laissé de commentaire.

Keymajor S. le

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Le client n'a pas laissé de commentaire.

Rhonda K. le

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The person was not very friendly. After leaving my car there and getting the tow dolly, I went back to see if she would help me load my car. I was told that she didn't know how to do it. I asked her if she had anybody else that could, she again said no. She then suggested I go get someone. I then said, but my car was there.

JoAna R. le

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Lovely customer service!

ALEJANDRO S. le

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Le client n'a pas laissé de commentaire.

Carlos C. le

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Le client n'a pas laissé de commentaire.

akeem B. le

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Good

Blake V. le

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Le client n'a pas laissé de commentaire.

Davie W. le

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When dropping off trailer, I was told to just leave it and they would take care of it. I have done this at other locations so I did not worry about it. Now this location did not check it in and I received an email saying I had not returned the trailer. Almost accusing me of stealing it. I had to do someone else job and go find the trailer, which was sitting on the lot of the drop off location.

Elizabeth K. le

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Did not know before approving this drop-off facility they were closed on Sunday or I would not have selected it because I needed to drop it off on Sunday. There was another U-Haul facility less than a mile away that was open on Sunday but I wasn’t allowed to return it there and no one at the facility or on the 800 number could tell me how much the fee would be to change the drop-off location. Was leaving town that day, and ended up having to come back the next day just to return it, which was annoying and out of the way. Extremely hard to find the drop-off location. When I finally found it, no one was there. When I called the number listed on my contract, I was told I actually had to drop it off in a different location. I was extremely frustrated and the lady with whom I spoke agreed to allow me to leave it at the drop-off location address. Lesson learned - be careful booking through the toll free number and don’t rely on them to give accurate information on hours of operation.

Rachel G. le

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Le client n'a pas laissé de commentaire.

Veronica M. le

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Le client n'a pas laissé de commentaire.

Antonio G. le

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Continue providing an excellent service.

JACK W. le

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Michelle was great. She made the rental process easy.

Steve B. le

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My experience at this location was very good, smooth and pleasant during usually stressful time/process of moving. This Texas Friendly Locally Owned Family Business establishment have Professional staff and good people... I dealt with Michelle Bates. She was Awesome and of Great help. Michelle was able to make my U-Haul rental possible basically stress free unlike two (2) other (one of which I originally/initially had reservation...) U-Haul rental places couldn’t make it work and gave me the runaround... Thank you AAA U-Haul and Storage/Gene Fogle Auto Sales 1901 E Stan Schlueter Loop In Killeen Texas!

Tony W. le

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Le client n'a pas laissé de commentaire.

Tamala C. le

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Le client n'a pas laissé de commentaire.

Jennifer M. le

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The personnel was very friendly and helpful!

Patty K. le

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Le client n'a pas laissé de commentaire.

JANET C. le

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Went out of the way to help us out

WAYNE R V. le

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Great storage facility and awesome customer service!

CALVIN W. le

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Thank u for watching over my stuff!

MICHAEL W. le

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Was a pleasure doing business at this facility