Customer Reviews for A&L Auto
(Concessionnaire U-Haul dans le voisinage)

153 évaluations

205 W Chicago Ave   Davis Junction, IL 61020
(Mabel Rd & Rte 72)

(815) 645-1439

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam - dim : fermé
Heures d'ouverture spéciales
  • 12/24/2021 - 12/26/2021: Fermé
  • 12/29/2021: 8h00 am à 3h00 pm
  • 12/30/2021 - 1/2/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(815) 645-1439

205 W Chicago Ave
Davis Junction, IL 61020
(Mabel Rd & Rte 72)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam - dim : fermé
Heures d'ouverture spéciales
  • 12/24/2021 - 12/26/2021: Fermé
  • 12/29/2021: 8h00 am à 3h00 pm
  • 12/30/2021 - 1/2/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

sharon F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diana L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kirk R. 
Évaluation :
5

Truck was nice and clean. Easy 24/7 rental Thanks again

CHRISTOPHER M. 
Évaluation :
5

Needed a trailer again to Had to haul a mower the trailer works great

CHRISTOPHER M. 
Évaluation :
3

Trailer had a mix of tires radialand bias ply. No tongue jack so impossible to remove trailer when loaded. The trailer got a flat tire luckily I was near the Rome New York uhaul unfortunately they did not have a tire or tire repair tools. I attempted to contact roadside assistance while one of the employees went and got me a tire repair kit. I removed tire and fixed it nearly 30 min still on hold, ridiculous. No internet access where I was so couldn't even contact uhaul roadside assistance that way. All in all for a nearly 400 $tow I feel that I definitely did not get my monies worth.

Ross G. 
Évaluation :
5

Another great experience with U Haul Thank you so much for everything you have a great trailers

CHRISTOPHER M. 
Évaluation :
2

Make sure all your enclosed equipment is sealed properly and waterproof. All my stuff was soaked after driving through rain

Ryan M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HANS V. 
Évaluation :
5

They always keep their equipment nice and clean Very easy to deal with this is my 3rdrental this month

CHRISTOPHER M. 
Évaluation :
5

Awesome people. Great location to drop at. If I need one in the future I will be going to see them for a rental.

Christopher M. 
Évaluation :
5

Great place, friendly,fast,and has what you reserve...

KEVIN W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KENNETH W. 
Évaluation :
5

Very helpful on drop off.

Christopher M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nichole S. 
Évaluation :
3

Just dropped here.

JOE H. 
Évaluation :
3

i had requested pickup location of SandyHollow & S. Alpine Rd or corner of Alpine Rd and Newburg/Broadway. I was totally inconvenienced by having to pick the truck up in Davis Junction & the guy told me when we got to destination in Sioux Falls, there would be a key drop-box on the side of building to leave the key.

Sandra B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DONALD M. 
Évaluation :
5

Excellent staff

CHRISTOPHER M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERRY I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph W. 
Évaluation :
5

Easy and convenient. Helpful.

Gregory T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICK R. 
Évaluation :
5

The owner was wonderful. Kind, helpful and attentive. He made excellent recommendations to us first time towers :)

JANET L. 
Évaluation :
5

Great service as always.

Chris M. 
Évaluation :
5

They were very helpful. They helped me unload the trailer and a few things out of the truck Great place to rent or return to.

CHRISTOPHER M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

gary A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyler D. 
Évaluation :
2

Time of pick up was assigned without asking if that time worked for me to pick up. Had to drive 45 min to and from to pick up when I reserved it 3 weeks in advance from sycamore IL. Owner at pick up location was not happy that I couldn't get there by assigned time due to his wanting to leave town Arranged to get there on time and he was not there. Had to wait an additional 30 minutes for him to get there so the rental could take place. The time of pick up should be variable and should be able to be chosen by the person picking up the U-Haul. Should not have got charged for a full day when I had to drive an hour and a half to pick it up at a different location than it was rented for. Not sure I will use U-Haul again.

Jodie H. 
Évaluation :
5

Great service at drop off. Went over the truck with us to make sure we had a great rental experience.

CHRISTOPHER M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shawn C. 
Évaluation :
5

Great service .. Very friendly very helpful

CHRISTOPHER M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

char E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S. 
Évaluation :
5

Great experience. I always go to this location with my rentals. Very helpful

CHRISTOPHER M. 
Évaluation :
5

The stay was very kind and they explain very clearly, great experience

Alberto M. 
Évaluation :
4

I had booked the trailer close to where we live in Sycamore. My first reservations were cancelled for some unknown reason. When I came to pickup the trailer in the Sycamore location the one way trailer wasn't available and I have to drive an hour round trip out of my way to pickup the trailer. Went to that location prior to booking the trailers and the manager at the Sycamore location told me to book on line.

Tom D. 
Évaluation :
5

Great service as always Will be back in a few weeks for another trailer

CHRISTOPHER M. 
Évaluation :
5

Place is always clean and workers are super friendly and helpful

CHRISTOPHER M. 
Évaluation :
5

Fast and professional service.

John S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luke G. 
Évaluation :
1

Was uninformed about anything I had to fill out, so moving day came and I sat there for 20 minutes filling out information just to have to go inside and find the people to get the keys anyways. Rang their bell multiple times until I had to walk around their building to find someone who worked there. They did not have the truck that I had wanted and I was told I would not be charged extra for mileage but got a receipt this morning for an extra 50 $-60. I am beyond livid. The place was closed when I had returned it and I could not even leave a voicemail to state that I had on time due to there not being an answering machine, so I had to call the actual company to let them know so I didn't get another b.s. charge. I will not be renting from this place and will be calling the company again about my over charge that I was told would not happen.

Nina S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David N. 
Évaluation :
5

Excellent Service

CHRIS M. 
Évaluation :
4

A&L Auto is a good business to deal with

timothy S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hugo M. 
Évaluation :
5

Great customer service, fast and efficient

John S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

terry S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

teresa W. 
Évaluation :
5

Very helpful and friendly

CHRISTOPHER M. 
Évaluation :
4

The computer system was very slow

keven C. 
Évaluation :
5

This location was awesome, the steps leading to getting there was more than a hassle. I had originally went to the location on hillcrest road in Dekalb, there was issues processing my order online(not the stores fault) but the lady helping me only half helped and got information such as my name and number incorrect leading to me not getting the information about the location of a nearby truck until I had to call the district office which was the only number provided on the reservation print out and on the phone the man was super helpful but he stated he wasn't even for the district I was in, I'm just grateful he was able to help me because otherwise I'd have been at a lose for what to do. So again he pick up location super great just a hassle along the way and I never received the email with truck images to confirm prior damages to the truck or choose the drop off location.

Krysten G. 
Évaluation :
5

Chris at this location was very engaged and service oriented. He obtained a newer truck and had on-site ready to go. I would definitely recommend to anyone to use this location.

jim M. 
Évaluation :
5

Great service. Very helpful.

josephine L. 
Évaluation :
5

Very good trailer with no issues. Dealer got me in & out quickly. Very professional and knew what he was doing. Very pleasant experience.

Mike D. 
Évaluation :
5

None at this time everything was great.

Hugo M. 
Évaluation :
5

Very friendly and helpful

CHRISTOPHER M. 
Évaluation :
5

Great service. Very helpful

Chris M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

beth D. 
Évaluation :
5

It went well and the staff was great

Joel B. 
Évaluation :
5

Great people. Very helpful. They help us every time we need the uhauls. Only place to go for us.

josephine L. 
Évaluation :
4

Don't give away the truck I put in for so won't have to call around and drive 17 miles away to get this one at Davis Junction. I put in on Forest Hills location two weeks in advance and they didn't have it and I had reservation number, not happy.

leroy S. 
Évaluation :
5

Very friendly staff

Chris M. 
Évaluation :
5

Great people there. Very helpful . Nothing but 5 star service

josephine L. 
Évaluation :
3

It was a drop off location..I didn't have contact with the employees. It was dropped off after hours.

ann R. 
Évaluation :
5

They had everything you need to move. Excellent service à la clientèle.

david B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONNIE O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Delbert S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRED M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ruben G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER M. 
Évaluation :
3

There was nobody there when we arrived, though the doors were open and the lights were on. After I called a guy came up (after 25 min wait) and was very professional and helpful.

Brian C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER M. 
Évaluation :
4

Always friendly service at this location

Delbert S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Delbert S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Delbert S. 
Évaluation :
4

I have rented at this location a number of times and staff is always friendly and helpful

Delbert S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jason B. 
Évaluation :
5

Very accommodating and friendly

Delbert S. 
Évaluation :
5

Great Location

CHRISTOPHER M. 
Évaluation :
5

Very helpful and friendly

Delbert S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna H. 
Évaluation :
2

The back of the truck was leaking into the cargo area during the rain storm. So my brand new mattress was soaking wet by the time I got to my new address. A few of my other belongings were also ruined

kevin S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER M. 
Évaluation :
5

Friendly and helpful staff

Delbert S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER M. 
Évaluation :
5

They were very professional and helpful.

William R. 
Évaluation :
1

Tr,y to accommodate your clients pick up location

David AND Robi H. 
Évaluation :
3

Nothing special, but he had my order ready and was prompt and efficient. I phoned and left a message when I found there was damage to the truck that I had not detected. This information was conveyed to the receiving location. For that, I am very grateful! [Thank you].

Christine M W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lou L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stephanie H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lloyd P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lloyd P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lloyd P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jerry F. 
Évaluation :
5

The owner came in on his day off to get a truck to us, after problems arose with a previous pick-up location. My 85 year old mother is no longer able to live on her own, and we had to move her furniture, etc. out of her apartment THAT day! If it had not been for the owner helping us out, it would have been even more stressful than it already was, so thank you very much A&L Auto!!!

James M. 
Non les évaluations ont été soumises pour cet établissement.

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