Le client n'a pas laissé de commentaire.GREGORY F.
Customer Reviews for Aarons Sales & Lease
(U-Haul Neighborhood Dealer)
Pour nous contacter
Bluefield, VA 24605
Services dans cet établissement :
- Mon–FriDe 10 h am à 6 h pm
- SamediDe 10 h am à 3 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I returned it on linejames B.
Tell them at time if pick up where they are to drop off the rental and stick to it. That way thru won't be charged an extra 388 dollars like I was.Jeffrey T.
The girl that waited on me was very good at her job & made it very easy to rent a truck,she couldn't have been any nicer or friendlier.5 star experience.Roger C.
Sales staff are wonderful. We are a nonprofit and rent often a discount would be nice.LUCIARENE S.
Le client n'a pas laissé de commentaire.gary S.
Le client n'a pas laissé de commentaire.Jason C.
Aarons rentals was very nice and helpful!kathleen T.
The employees were great, but the truck with 154 000 miles was in need of repairs., particularly the steering. Very loose.Jay M.
I only rented an appliance Dolly/cart and it was pretty well worn, but it did what I needed it to do so all was well. The center itself was well maintained.June K.
Did not have the size I reserved, even after phone call from uhaul figuring it out. Gave us 26 footer needed 15, but had to take it no other choice. Where is the $50 credit?RENE S.
Le client n'a pas laissé de commentaire.Linda H.
Driver's seat had large cut with insulation exposed. The light switch handle was broken. The dash would not light up at night and could not use it for full 2nd day the truck was rented.Raymond F.
Le client n'a pas laissé de commentaire.Joseph B.
Le client n'a pas laissé de commentaire.Doug H.
The uhaul steering has way to much play in it. You are beat when you finished driving from fighting the wheel all day. I would think uhaul would maintain their equipment better.Rene S.
Great customer service. They enjoy their jobs!Kenneth M.
Check dashboard lights. They don't work and we returned the truck at night. Very dangerous.Kenneth M.
Le client n'a pas laissé de commentaire.Helen R.
Le client n'a pas laissé de commentaire.Michelle M.
The samefrederick S.
Le client n'a pas laissé de commentaire.Jerry S.
Le client n'a pas laissé de commentaire.Kevin F.
It was simply a parking lot. Unmanned and not able to help with hitch and trailer problems. Very disappointed in Uhaul after this last move. From the confusing schedule for pick up and drop off. Nothing was convenient and the whole experience was frustrating.Steve E.
Fit help from a very nice young lady and she was pleasant which helped considering all the trouble I went through I believe her name.is called and she deserves recognition for her outstanding customer service and pleasant smile which is inviting to the consumer that you feel your be taken.care of so this location I would recommend for certain reason but not so much the company thanks called keep up the good job you did cause you really help me.Tyler H.
Verify tire pressures, thankfully I did and can fill high psi tires. Otherwise these guys were great and very fast getting me checked in.Patrick C.
Nothing, nice and professional at this locationjames B.
Friendly. Fast check in.Gary M.
Friendly person who checked me. He knew the process well Clean and convenient locationJames C.
Le client n'a pas laissé de commentaire.Paul P.
Do not recommend chad and David moving help. David is very old. I had to hire two other people to help towards the end and they still charged me another hour extra. They were smoking cigarettes inside the moving truck with my furniture and smoking weed on the job. I would never recommend themVirginia B.
Le client n'a pas laissé de commentaire.Brad A.
Never made it to the drop off. Had to have the trailer towed en route due to lost wheel and hub during transport.Kyle H.
Le client n'a pas laissé de commentaire.Charlie S.
Le client n'a pas laissé de commentaire.Ciahna H.
Le client n'a pas laissé de commentaire.Brianna M.
Le client n'a pas laissé de commentaire.angela B.
U haul will always sell it self by its brand online etc the most important was the customer service very professional as a consumer the first experience is always your most memorable well represented touchÃ©Terrence A.
Le client n'a pas laissé de commentaire.Bryant G.
Le client n'a pas laissé de commentaire.Austin K.
Le client n'a pas laissé de commentaire.Carrie P.
They were closed when I returned the truck. I checked in through the online service.Ross C.
I had a one day rental, returned the truck that night by 11:30pm, went out of state for the holiday and when I returned on Sunday I had received an email stating that I was charged for 5 days plus was charge for Safe Move even though I declined all extra services and coverages. I have filed my concerns on the U-Haul website and am waiting to hear from Aaron's Sales and Lease -U-Haul in Bluefield VA for them to resolve this matter and correct my bill.Anthony H.
Nothing as far as I'm concerned. Things were good.Boyd C.
Great experience and customer care. The lady at this location was super friendly and helpful.Lutfi M.
Truck felt very very rough to drive. The people were excellent. Courteous and informativeLarry N.
Very easyRandy H.
Very satisfiedBIll J.
Le client n'a pas laissé de commentaire.Kimberly H.
Please never change. You guys were awesome thank youjoanne L.
I'm recommending people not use uhaul due to my experience.Rodney S.
Le client n'a pas laissé de commentaire.GREGORY F.
Le client n'a pas laissé de commentaire.Angel W.
Le client n'a pas laissé de commentaire.Scott D.
Le client n'a pas laissé de commentaire.James B.
Le client n'a pas laissé de commentaire.Edward B.
Le client n'a pas laissé de commentaire.PAULWILSON G.
Le client n'a pas laissé de commentaire.Rebecca N.
24/7 pickup would have been niceStephen M.
Le client n'a pas laissé de commentaire.Marcos C.
Le client n'a pas laissé de commentaire.William C.
No human contact in the store they only doing furniture must use the app.Michelle H.
We had no problems with pick up. We dropped it off both times after hours. I like the simple steps to check in!!!! The photos are a great idea.Rebecca N.
Le client n'a pas laissé de commentaire.Stephen W.
Le client n'a pas laissé de commentaire.Chris S.
Le client n'a pas laissé de commentaire.AnnMarie M.
Le client n'a pas laissé de commentaire.paul S.
Le client n'a pas laissé de commentaire.TONYRAY P.
I ordered a dolly and it was accepted and when I picked up the truck they explained they dont carry dollys there so why was my request accepted online for a dolly? I do not blame Aarons store for this. Of note on a previous occassion I rented a uhaul truck from mefcor in North tazewell I had ordered a dolly and was charged and again there was no dolly available. The system needs to be updated so that you are not capable of ordering things that are not available. Its hard to move without a dolly. MerciAshley M.
Make sure the employees are checking the equipment at check in! Our equipment was damaged and could not be used and we had to sit on the side of the road for 3/4 hours and wait on roadside to assist usTiffany J.
Le client n'a pas laissé de commentaire.Greg H.
Fast easy and polite service. Will definitely use again.PAULWILSON G.
Le client n'a pas laissé de commentaire.THOMAS S.
Le client n'a pas laissé de commentaire.BUFFY J.
Le client n'a pas laissé de commentaire.CRYSTALDAWN S.
Le client n'a pas laissé de commentaire.MARK L.
Super friendlyGREGORY FRANKLIN S.
Le client n'a pas laissé de commentaire.DENNIS F.
Le client n'a pas laissé de commentaire.ROBERTBRICE B.
They are doing a great job at the location we rent from. The lady who takes care of us, her name is Kaylee, is an absolute sweetheart and a pleasure to do business withJOSEPHLONNIE M.
Ruined moving day because location was suppose to be a mobile pick up location but was nottyler S.
The uhaul servers are too slowAustin B.
Le client n'a pas laissé de commentaire.DONNIELEONARD D.
Le client n'a pas laissé de commentaire.THOMAS H.
Le client n'a pas laissé de commentaire.John V.
Le client n'a pas laissé de commentaire.DAVIDLEE G.
Le client n'a pas laissé de commentaire.MARC G.
Le client n'a pas laissé de commentaire.Joe B.
Le client n'a pas laissé de commentaire.Joshua S.
Excellent service à la clientèleCHRISTOPHERWADE L.
The check in process was not user friendly. We had to call a representative to walk us through the steps.. the site was glitchy. It wouldn't accept the pictures we took. Also, please fix the times you can pick up.. we needed the uhaul for over 8 hours but it said we would have to pick it up at midnight!!! .DEVON B.
Le client n'a pas laissé de commentaire.John W.
They understood the change in drop locations snd the issues involved. Helped to locate the trailer on their lot and detachment. Handled all the paperwork smoothly and quickly.Michael N.
this was Not our uhaul rentalAUSTIN C.
All Good here!DOUGLAS H.
Le client n'a pas laissé de commentaire.JAMES V.
Le client n'a pas laissé de commentaire.David G.
Le client n'a pas laissé de commentaire.SUMMERSKY T.
Very friendly and efficient.Betty H.