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JAY S
Customer Reviews for ABC Mini Storage Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Excellent service à la clientèle
KEVIN EMy go to for truck rentals. Always and never a single problem.
CHARLES WThere was no personnel when I dropped off the trailer. I used the mobile app.
CLARENCE DThe owner and the staff were very helpful, friendly and efficient.
LEE ANo one was there and they put a sign on the door that stated they would be back 30 mins before we arrived.
DONALD GABC mini storage was not open when I dropped off the trailer. It just so happened the owner arrived as I was backing the trailer into a spot. He was coming to lock the gates for the Christmas Holidays. I was fortunate to have timed the drop off well. "Chance serves the prepared mind". I believe that to be true. William Murray, Retired Detective New Orleans Police Department
WILLIAM MThank you so very much. Made the move from Louisiana to Florida so seamless.
GAYLE WCan't remember the name of the guy but he was super helpful and answered all my questions! He did great.
Barrett CSo helpful and nice- have used this location before and will continue to do so!
Adele DVery helpful. Easy to handle paperwork. Helpful hooking up and disconnecting trailer when returning. Great service. Thanks
Silton DGreat office staff. Second time here.love this place!?
DICK RExcellent customer service and availability. I will use this location for all of my future needs!
STEVEN HAgain, the app could not confirm my drop off location so I just had to hope I did the right thing. Customer support chat was the hero for U-Haul during my experience
Walter HLocation, office n truck where great..
TIFFANY JThe location had little parking available and had to park the vehicle putside of their gate. No one was available
Cheryl PPeople so nice. Truck was great
Donald BThe last 3 times I have rented from U-Haul it has been a pain in the ass. Equipment not at location as advertised. Reassigned pick up locations overnight without notification. Big U-Haul is making the lives of the small contractors difficult. Automate some more and loos more customers.
Steven NNo suggestions. All was outstanding
Patrick DMr. Wayne was great. He had my rental ready for me and even pulled it out for me. He was very thorough in the rules and made sure I didn't have any questions.
ADRIENNE BThey took 30 dollars out my account every day and for no reason after the fact. No one rent any U hauls.I got my lawyer on this case
JOSEPH DIt location did a good job with communication. They were surprised to hear that I didn't get any of the moving supplies that I had purchased however, they cannot control U-Haul being an extremely unorganized company.
Joseph CMr. Wayne is a highly respectable person and very professional.
MOHAMMED HEverything went smoothly.. Thx!
Christopher WNever disappointed by UHaul.
Debra ATop uhaul store.
Richard NGreat customer service. Will rent again from them.
Scott RShow the address as highway 59. There are no signs labeled "Girod Street.
William YExcellent U Haul dealer. Always friendly and accommodating. They are my go to dealer in Mandeville.
CHRISTOPHER FExcellent service. I was contacted in advance to inform me where to drop off the trailer and the owner (Bruce) met me when I pulled into the drop off location. Wow. Great service. Thanks.
Robert SI noticed a little where in tear on one of the trailer wheels sure enough after about 10 miles shredded pieces on the interstate. However U-Haul emergency service was totally amazing a gentleman came out in 20 minutes and had the tire on five minutes and we were on our way
Walley BThe personal attention and professionalism were outstanding. Will continue to promote this business.
Neil NSeamless service, a great moving company.
DAVID HNothing Keep doing what they are doing @ this location. Very friendly and easy to work with.
Bryan CWayne was very friendly, professional and efficient. Quick and painless process. Thanks, Wayne!
Lane JThe gentleman running this location was so professional and helpful. Very easy to work with, and made picking up and dropping off the trailer a breeze.
Justin SI have returned other equipment here before. Nice location and Wayne was very helpful. Check in was a breeze. Buy the way, the 20footer was a great experience to drive. Enough power to keep up with traffic. Nice smooth ride also.
Ben HThe man at the office did a GREAT job! I will recommend ABC rental to everyone I know and definitely use them again. Shame on me for not remembering his name. Nice to have someone mature with manners who values their customers. Thank you!!
Patricia BFast and efficient! Great place.
Shannon APerfect experience
william aAlthough I dropped the truck off during stated business hours, no one was in the office. I had to drop the keys off at a key drop. They never called me but texted me to say I owed them money for gas. I left the gas tank at the exact level that it was when I took it.
David SI was told to make sure that I put gas back in the truck, to 3/4 of a tank. But when I got the truck it was below a half of a tank. I was about a mile down the road and didn't have time to turn around.
George WTextbook perfect experience!! Much Appreciated! Merci
Kenneth TEveryone was very pleasant
rodney sSaved us from a terrible experience at Tulane Ave. U-haul. We were first in line at 7 am and had a 26' truck "reserved," but we waited 45 min. to find out it wasn't available. I had movers at the house waiting to load. Was told to come back tomorrow. I was the near maddest I've ever been, and back to the house was cursing in tongues! Luckily the company helping us load had a working relationship with ABC Mini Storage, who could get us a 26' truck the next day. The loaders were still available the next day, picked it up, and delivered it to our door. It was brand new and drove like a dream to Manchester by the Sea, MA. I can't speak more highly re. ABC Mini Storage and more lowly for Tulane Ave. U-haul. Merci.
Kenneth KExcellent service
GINGER WDiscuss w Uhaul Regional Dispatch that they not move a customers prearranged pick up from their chosen location(ABC mini Storage being my choice for convenience & professionalism) to someplace out of the way(Gause Blvd in Slidell). My online confirmed sign up was missing at arrival so ABC set it back up and I was on my way. Nervous enough, pulling a trailer across several States. I received a text in the afternoon on my pick up day that I was confirmed by Gause Blvd in Slidell to pick up my trailer there. This was hours after ABC had taken care of me. I immediately called Gause Blvd location to verify I had already picked up my trailer at the assigned location & please to not bill me for any secondary trailer. They understood, said it happens sometimes. At my drop off location, the attendant said online sign ups sometimes reassign the pick up location to balance out the amount of business to other dealers, plus it helps keep trailers on site operation. ABC mini storage did their job above & beyond. But any small inconvenience caused happened due to someone else in the pipeline messing with my choice in pick up place, ABC Mini Storage. Next time Regional Dispatch needs to leave well enough alone! Thanks to ABC Mini Storage!
RICHARD OI can only say thank you for your service.
Joseph OThe representative was quick and helpful. It was an easy pick up, and I loved the app pre-checkin!
Kellyn BGreat professional service.
KASEY SPam was very helpful and accommodating.
Thomas BI checked “no” for personnel being helpful because no one was there.
Cody W04/19/24 A wider assortment of box sizes would be an improvement. I know that inventory must be a cost consideration and is quite difficult to maintain, but, for my household of average size (2 800 square feet), having a selection of more "mid-sized" boxes would have worked much better. Your personnel there were very helpful, always polite. I would use U-Haul again. Helen
Helen PThe staff is friendly and accommodating.
JANICE H | Expérience généraleI have rented this storage for almost 25 years and the folks there could not have been nicer to my family. Not once did I ever have a conflict, they are the most loyal folks ever and I was proud to be a customer.
BLAIR S | Expérience généraleTruly a lovely facility with lovely folks
Mary C | Expérience généraleWonderful people
Darnay D | Expérience généraleGreat location and price! I would use them again
Cerenna T | Expérience généraleStaff was always extremely helpful and friendly.
LEE M | Expérience générale