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fouad -
Customer Reviews for ABC Swimming Pool Products
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Equipment and staff fine place impossible to find awfuk
David WEverything was great! Thank you!
Gary GThere's nothing to improve excellence customer service
EDWINA CEverything was great
Marilyn LUpdate 3/1 - Was a mix up and I was refunded the extra gas charge fee. Front desk was super nice and apologetic for the mix up. Would recommend this location for sure.
Joung JEveryone at the Los Alamitos store are wonderful! They have given me speedy service, I'm in and out in no time. Returning the van has also been easy and quick. It's a well run store, no complaints at all from this customer!
DAVID EThis was not the original location I planned on picking up the truck from. There was a problem with the return of a truck to meet my reservation. I was directed to ABC Pools they did not want me to leave my vehicle there. I left and came back with my wife to pickup after loading U-haul with furniture I was donating. I'm not sure what can be done about a vehicle not being returned on time but it did add to mileage for my rental.
Patrick LPoor customer service…
Randy PCentino is the Best ..
Rudy RThe gas tank should be completely full upon pick up.
Grant HThe site doesn't really want to be a U-Haul place. It seemed an inconvenience to them. I would not get a truck from here again even though it's right down the street.
socorro sCharged for gas when it was where it was supposed to
Scott FExisting on truck, besides that everything was good!!
Ahmed AFix your side mirror
Ronaldo MThe people at ABC made everything very easy. Merci.
STEVEN CLoved the people who we rented from. Everyone was super nice and the entire experience was amazing.
MALISSIA fNothing really. Except better signal but that's on the towers . Staff were friendly and Professional. Merci.
Randy AExcellent service à la clientèle. Will be back to this specific place when I need them.
Jeffrey CHave rented numerous times in the past and never had problems...this time truck was overheated after driving for 10 miles...and engine light came on and temp rosed to 260. Road Side Service came out within an hour and added coolant to fixed issue. Also has some sort off oil leak and i have a 3 foot long oil mark on my driveway.
Marcie LExceptional customer service! Quick turnaround. Great selection nearby home. Will become our preferred pick up spot because of the excellent service.
Jacqueline GThe staff at the rental office were excellent. I was very pleased with the experience
DONALD TEvery aspect was top quality, painless & efficient. UHaul's Mileage rate rather steep, but with such a reasonable day rate, the company must make up for that some place.
mark rNo parking for my vehicle. They advised to park on street but signs read NO PARKING 6sm-6pm. When I told them I did not want a ticket a very gruff women advised me that it is not their fault if I get a ticket even though they told me to park there. Tires needed air when I drove it off the lot. The add air light was on. The young man who helped me was very professional and courteous.
gary rNothing, keep up the excellent work!
Guy AThey were very helpful to give me a great rate. Very nice people at this location
Donna CGood experience, I will be using them again in the next few weeks.
debra tI always use them for my uhaul needs. Always easy and friendly
Shelley HVery helpful
Kathleen MGood experience!
Joseph BI really enjoyed my experience with this location, everyone was very friendly and welcoming. This definitely feels like a family run establishment, which is so refreshing to see. Renting a vehicle for any reason can be stressful, especially a large vehicle. But, everything went smoothly and there was no stress at all. I highly recommend this location and will use them for all of my future uhaul needs. Thank you so much!
brianna MChecking in with the app did not work.
Eileen SI have rented here a few times with a great experience, but this time a young lady was on staff that really could use some lessons on customer service. Also not pleased to kearn that they dont clean their furniture pads between use. She literally made me fold those dirty things before I left. Wtf.
JULIE Japp would not work for the return.
Rosona SAlways welcoming and the truck very clean
FOUAD ABe truthful to your customers in regards to the gasoline meter. We only used it for a few miles but we put $19 of gasoline
BERNADINE EI would not recommend this location due to they charge me 2 mile and 2 gallon of gas at $6 per gallon, when when my destination is only 900 ft to and from each other and the U-Haul location is next door to it. The gas gauge did not even move. I advised alway rent U-Haul location not from third party.
Anh LCustomer service was excellent.
Maria MThe gas pump .
Elva OAlways clean and nice people.
Frank WVery helpful and courteous.
Darrell JGreat customer service employees are always friendly and I will be renting again from them soon.
Kit MThere was so little gas in it that we had to drive out of our way and pay for additional mileage to put gas in it before we could take care of our business.
Michele BFriendly staff. I will look to rent here for future local moving efforts.
Gregg SCustomer service was great and the process was easy, but the truck was rough and noisier than other Uhauls I’ve rented
George TProfessional and courteous staff
STUART WI paid for the blankets as part of my reservation and after my rental I received a call to inform me that the charge was "only to rent the blankets, not to keep them". I have rented from branded uhaul locations before and they charge you to keep the blankets there. After discussing with the store they still proceeded to charge an extra $5 to keep the blankets, not sure why go through that much trouble and annoying your customers for $5. Should simply align with the practices of the rest of the uhaul locations
Deny GService was very good , only 1 issue - there Is no parking in front of store. But you can pack nearby. Overall experience - very good!
EVGENII MThe staff was excellent and very kind.
Nathan bStaff was friendly, helpful and very professional. Awesome energy.
Claudia SAwesome location Always welcoming.friendly and reliable
FOUAD AVery good service
Fabian SExcellent service à la clientèle
Rodrigo E