Évaluations des clients ABC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de ABC

Cote générale :

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Jet A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Judd V. le

Évaluation :

The attendant didn't really know the correct procedures to hook up the trailer. (Didn't know to use the screw jack on the front to lift the tongue to the proper height. Also didn't think to check that the electrical connections were working, I had to remind him.) The ratcheting mechanism to secure the straps to the front tires of my vehicle were rusted and I had to use some WD-40 to free them up, then after 20 miles I checked and the right front mechanism had loosened and the straps were half off the wheel. I was directed to this location, a round trip of over 10 miles, even though I was living 4 blocks away from the main uhaul location in Lawton OK. Not Happy!

FELICIA C. le

Évaluation :

Le client n'a pas laissé de commentaire.

RAFAEL D. le

Évaluation :

I ASKED THE PERSON THAT HOOK THE TRAILER IF ALL THE LIGHTS WERE WORKING AND HE ANSWER ME YES. I WAS PULLED OVER BY THE POLICE IN FLORIDA AT NIGHT BECAUSE NONE OF THE LIGHTS WERE WORKING (EXCEPT THE SIGNAL LIGHTS AND BRAKE). THE POLICE OFFICER TOLD ME IF I GET OUT OF THE INTERSTATE HE WILL NOT GIVE ME A TICKET. I HAD TO STAY IN A HOTEL BECAUSE OF THAT. I DID CALLED ROADSIDE ASSISTANCE BUT IT TOOK MORE THAN 3 HOURS AND I FELT SLEEP. I WILL LIKE THAT THE HOTEL BE REIMBURSE

Kurt F. le

Évaluation :

I will be calling to submit a customer objection. 1. Prepaid online for speed and convenience, but equipment was not ready. 2. Prepaid onli

Mary G. le

Évaluation :

A little hard to find the place. No big sign

paul L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Randy L. le

Évaluation :

Was told at pick up I could drop off at closest location upon arrival as I wasn’t sure where the closest was. Received a call later from UHaul rep telling me an address I could drop it off at. When I asked if it was closest, I was told it’s about 10 (it was 20) minutes away and we’d like to drop it off where we need it. There is literally a location within 2 miles of where I moved to.