The parking lot needs to be paved.
Maureen M
Customer Reviews for Abes Motors Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Not entirely clear why my rental got moved to this location. The original location on Clark ave had a ton of 10 foot trucks when we went back to return some boxes, which was also a fiasco in which is seemed to be everyone's first day on the job or something. Not sure why they couldn't manage a simple return, but still waiting on a manager to call to sort it out 3+ days later.
Ryan FWe had a great experience with this company. Abe was kind, helpful and a pleasure to work with. He was very accomodsting and I will use this location again for my next move.
frank hI was charged $15 for safemove. I know for an absolute fact I declined this and chose the option to immediately reimburse uhaul. When I received my receipt the $15 charge was on there. When I called he said there's nothing he can do about it now. It was obviously added by the business after I declined.
THOMAS NFriendly service! Thank you!
Susan PDropped off after hours
JOHN MThey were very friendly and helpful
Sydney MNo help due to store being closed, very small parking for 26 foot truck. Hard to get in
JENNIFER HKeep doing what you are doing. ⭐️⭐️⭐️⭐️⭐️👏🏼👈🤛🏽👊🏻✊🏿
Andrew WThe inside front window was very dirty. As a short person it was difficult to see through. But all of the other service was great.
Susanne HAbe is a wonderful person to deal with. Good humor, great service; I felt cared for. Je les recommande fortement.
Peter ROwner or employee was just short and never made eye contact never said thank you, just basically said credit card, ID, here's your keys! Gave me me tank basically on Empty
ROBERT WTruck was clean and in good condition.
Adam RGreat Job
carlos gThis location was nearly impossible to get the truck out of. They say you can do an online check in, but it is very difficult to figure out. (They should have a QR code on the door or the trucks to do this if it is an option). The lock to get the key was also stuck and very hard to open. The drop off was also incredibly bad. The lot was completely full when we went to return it and no one was working. The last thing you want to do after a full day of moving is wait around and figure out where you are supposed to put a truck. We ended up having to park it in a KFC parking lot which they are said to have an agreement with. However, it was not the owner that told me to do that and there is a clause about not parking in the correct spot leading to fees. Ridiculous.
Anna JDisorganized, long wait time, distracting noises in office
Magdalena FI never knew this business was close and convenient. The proprietor was kind and respectful. I will give him my repeat business from now on. I use U-Haul all the time. I was content with his service.
Gaynell SGREAT PEOPLE!!!!
KAREN EVery nice to deal with we were an hour late due to snow and he was very accommodating
Denise FPick-up and drop-off was easy. Truck was in good shape and drove well. The equipment photos were outdated and did not show graffiti that was present on the truck.
Zak MJust a great all around. During the stress of moving, it really helped being so simple and easy and the people are very kind.
Phyllis CAbe was super! He explained everything clearly and got me on my way. Would recommend renting from Abe anytime you need a rental.
Susan CAlways quick and easy at Abes. Wouldn't go anywhere else if I could help it.
ALEXANDER MCan't really think of anything. ⭐️⭐️⭐️⭐️⭐️👈🏻👍
Andrew WQuick and helpful!
Alyssa MThe vehicle had one working headlight and the check engine light was on. Luckily I did not have far to go.
Nadine HThe staff was courteous the owner if his name is, Abe was very personable, and expected things to be returned, as it was taken !!! thank you very much and God bless you all !!!
Thomas BYou can't go wrong with this location. Everything is always quick and ready to go.
ALEXANDER MAbe's the man. Takes care of it all. Nothing more to suggest.
ALEXANDER MNothing. Abe is on it.
ALEXANDER MAbe was helpful and informative Thanks!!!
Jeffrey RPictures take too long to upload and make the process annoyingly long to return rental
Howard LSuper friendly and helpful owner! I would highly recommend Abe to anyone needing U Haul services!!
Anne NParking lot at location was full- unable to park car and had to take a second trip. Inside was filthy. Would not recommend. Could not drop UHaul off at another location.
Morgan RThe owner of this location goes above and beyond.
ALEXANDER MWas a bit hard to find. Definitely use the KFC across the street as a landmark.
Steve JAbe helped me get my car off the auto transport for $25. He definitely enjoys his duties and putting the customer first. He is a wonderful man who wants to see the customer happy.
Timothy HAbe went over and beyond to assist me with renting a different truck and a car transporter.
Stewart BYour website is absolute trash. Every time I try to check in or check out the uhaul, I'd get a couple steps done and then it would time out. I had to have the owner of the place manually check me out for me because of how crappy your site and process.
MARK SI returned the truck to the designated drop-off area and they had an issue closing out the contract because there was no internet. This location does not have Wi-Fi, and a mobile device is required for the Level 1 return. I waiting for over 30 minutes for the issue to be resolved. I attempted to call the U-Haul dispatch location, and they said there was nothing they can do. I am not pleased with this service. U-Haul needs to be flexible with the contract close-out process.
Daniel OThe customer service and cleanliness of the truck were outstanding!
Michael KNo real signs just other trucks, there was a big puddle I couldn’t avoid on the passenger side
Raymond WOwner went out of his way to make this rental a good one
Timothy TTruck was very old and the radio didn't work. It was very expensive for a 1 day rental $300+
Jason MNot charge someone so much for barely using any gas.
Cassandra VThis is the first positive U-Haul experience I've had. Truck was totally ready to go. Super clean inside and out. Easy to pull out and the owner of the location was kind after I dropped it off
Drew KYou guys need to look at my paperwork the place that I dropped the U-Haul off at told me I was one day late that I was supposed to drop it off Monday the 1st at 10:00 but I picked it up Monday the 1st at 10:00 so I was supposed to drop it off Wednesday at 10:00 so I would hope that you get that right because if you charge me for that that's wrong
Thomas BEasy to get and very convenient.
Mark LWe didn't know the truck didn't have cruise control so was difficult on a long drive. Also very loud inside cab part - we know it is a truck
Stephen MThey were excellent
robert sFriendly service. convenient and dependable
RAFAT SI kinda wish that there was a special price for like half day rentals. We kept our truck for less then 4 hrs and only drove 19 miles leaving with a full tank. I just believe paying 123 for less then 4 hrs and not close to the 30 miles. Just my opinion
kim cWorst Uhaul experience EVER! I had to drive over 600 miles without cruise control, the seatbelt kept tightening and there was no way to lower it off my neck, the seal in the driver window wasn't completely tight and the ride was super loud and lastly the truck had close to 100 000 miles and sounded like it was going to explode! Oh and the gas mileage was horrible as there were stickers all over the inside to "drive green" a little hard to do that without cruise control. That POS needs to be "retired." Obviously uhaul rents out the biggest pieces of crap whe you are taking it one way out of state! VERY DISAPPOINTED!!
Rhonda BBetter parking lot that's not gravel and to step out of the truck and be in 6" of water because of rain pooling in the parking lot. The building is basically falling over. The truck needed air in the tires and the oil life indicator was at 0 % left. The truck needed some maintenance to say the least bit. Other than that, got the job done.
Patrick S