Disorganized, long wait time, distracting noises in office
Magdalena F
Customer Reviews for Abes Motors Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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I never knew this business was close and convenient. The proprietor was kind and respectful. I will give him my repeat business from now on. I use U-Haul all the time. I was content with his service.
Gaynell SGREAT PEOPLE!!!!
KAREN EVery nice to deal with we were an hour late due to snow and he was very accommodating
Denise FPick-up and drop-off was easy. Truck was in good shape and drove well. The equipment photos were outdated and did not show graffiti that was present on the truck.
Zak MJust a great all around. During the stress of moving, it really helped being so simple and easy and the people are very kind.
Phyllis CAbe was super! He explained everything clearly and got me on my way. Would recommend renting from Abe anytime you need a rental.
Susan CAlways quick and easy at Abes. Wouldn't go anywhere else if I could help it.
ALEXANDER MCan't really think of anything. ⭐️⭐️⭐️⭐️⭐️👈🏻👍
Andrew WQuick and helpful!
Alyssa MThe vehicle had one working headlight and the check engine light was on. Luckily I did not have far to go.
Nadine HThe staff was courteous the owner if his name is, Abe was very personable, and expected things to be returned, as it was taken !!! thank you very much and God bless you all !!!
Thomas BYou can't go wrong with this location. Everything is always quick and ready to go.
ALEXANDER MAbe's the man. Takes care of it all. Nothing more to suggest.
ALEXANDER MNothing. Abe is on it.
ALEXANDER MAbe was helpful and informative Thanks!!!
Jeffrey RPictures take too long to upload and make the process annoyingly long to return rental
Howard LSuper friendly and helpful owner! I would highly recommend Abe to anyone needing U Haul services!!
Anne NParking lot at location was full- unable to park car and had to take a second trip. Inside was filthy. Would not recommend. Could not drop UHaul off at another location.
Morgan RThe owner of this location goes above and beyond.
ALEXANDER MWas a bit hard to find. Definitely use the KFC across the street as a landmark.
Steve JAbe helped me get my car off the auto transport for $25. He definitely enjoys his duties and putting the customer first. He is a wonderful man who wants to see the customer happy.
Timothy HAbe went over and beyond to assist me with renting a different truck and a car transporter.
Stewart BYour website is absolute trash. Every time I try to check in or check out the uhaul, I'd get a couple steps done and then it would time out. I had to have the owner of the place manually check me out for me because of how crappy your site and process.
MARK SI returned the truck to the designated drop-off area and they had an issue closing out the contract because there was no internet. This location does not have Wi-Fi, and a mobile device is required for the Level 1 return. I waiting for over 30 minutes for the issue to be resolved. I attempted to call the U-Haul dispatch location, and they said there was nothing they can do. I am not pleased with this service. U-Haul needs to be flexible with the contract close-out process.
Daniel OThe customer service and cleanliness of the truck were outstanding!
Michael KNo real signs just other trucks, there was a big puddle I couldn’t avoid on the passenger side
Raymond WOwner went out of his way to make this rental a good one
Timothy TTruck was very old and the radio didn't work. It was very expensive for a 1 day rental $300+
Jason MNot charge someone so much for barely using any gas.
Cassandra VThis is the first positive U-Haul experience I've had. Truck was totally ready to go. Super clean inside and out. Easy to pull out and the owner of the location was kind after I dropped it off
Drew KYou guys need to look at my paperwork the place that I dropped the U-Haul off at told me I was one day late that I was supposed to drop it off Monday the 1st at 10:00 but I picked it up Monday the 1st at 10:00 so I was supposed to drop it off Wednesday at 10:00 so I would hope that you get that right because if you charge me for that that's wrong
Thomas BEasy to get and very convenient.
Mark LWe didn't know the truck didn't have cruise control so was difficult on a long drive. Also very loud inside cab part - we know it is a truck
Stephen MThey were excellent
robert sFriendly service. convenient and dependable
RAFAT SI kinda wish that there was a special price for like half day rentals. We kept our truck for less then 4 hrs and only drove 19 miles leaving with a full tank. I just believe paying 123 for less then 4 hrs and not close to the 30 miles. Just my opinion
kim cWorst Uhaul experience EVER! I had to drive over 600 miles without cruise control, the seatbelt kept tightening and there was no way to lower it off my neck, the seal in the driver window wasn't completely tight and the ride was super loud and lastly the truck had close to 100 000 miles and sounded like it was going to explode! Oh and the gas mileage was horrible as there were stickers all over the inside to "drive green" a little hard to do that without cruise control. That POS needs to be "retired." Obviously uhaul rents out the biggest pieces of crap whe you are taking it one way out of state! VERY DISAPPOINTED!!
Rhonda BBetter parking lot that's not gravel and to step out of the truck and be in 6" of water because of rain pooling in the parking lot. The building is basically falling over. The truck needed air in the tires and the oil life indicator was at 0 % left. The truck needed some maintenance to say the least bit. Other than that, got the job done.
Patrick SAbe somehow managed to charge me twice for renting the same truck at the same time on two different contracts, then told me it was my responsibility to make sure I was not charged twice. Never use this franchise.
ZACHARY TThe man who checked me in was just willing to let me go without first closing the account. I insisted he check me and the equipment in so no surprises later. He did so but did not indicate that the receipt would be emailed. Not rude but not very friendly. Seemed very pre-occupied. .Location seems to need some TLC.
LINDA SWasn't able to rent vehicle. Combination given for lock did not work and nobody was able to help me.
Jaryl GI originally booked for 9 AM for 8 hours. When I showed up, I found out U-Haul had changed my time to 10:30 pick up
Christian BNothing at this time.
Jeff MThe gentleman at this location was extremely helpful. Thanks
Richard VThe gentleman at the counter was there to help me when I arrived (thank goodness) He was very nice and helpful. When I returned the truck, he came right out and helped me with returning it. Very good experience as I have never rented from this location. Thank you and yes I will use this location if needed in the future.
RUSSELL C100 % recommend! Abe was super helpful, flexible, kind, and made the process very smooth. I also appreciated his precautions with Covid and maintaining and requiring patrons to be responsible for wearing a mask to keep people safe! He made a stressful moving event not so stressful on us when it came to renting a U-Haul, which was quite possibly the best decision, as it made the moving process way easier. Thanks Abe!
BRITTANY JI was very disappointed when I came to pick up the truck for my move. First - I was told my rental was not on property (unavailable) which was wasting time for moving. I was there at scheduled time but it took longer to pick up truck due to lack of expertise in speed. Second - the office was not up to par regarding cleanliness during time of Covid Pandemic. Third - Due to the fact of getting a smaller truck, I believe I should get a discount
carol g