Le client n'a pas laissé de commentaire.
MICHAEL S
Customer Reviews for Abita Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Friendly and very helpful service
WARREN BFriendly efficient and knowledgeable
Christopher LVery friendly service, pick up and drop off was easy and efficient. Highly recommend this location!
KERRIE ALoved this place very easy and quick
ANGELA PAwesome ! . Customer service was a delight . I will be using again .
Brienca CSuper nice person but couldn't help me with being a chump for filling up the tank like I thought I had to or else get charged some crazy penalty... I won't be using Uhaul again for sure. Like when hell freezes over for sure.
William WGreat experience the whole process was seamless.
Shaterra BThe cabin of the truck was old and dirty. The check in and check out process was very slow. Each picture took several minutes to upload.
Darryl AThe customer service was excellent I would not charge anything!! I had a Great Experience with A1 Fence & Patio.
BRYAN CEverything went smoothly. I was late and they waited for me to get there. Je les recommande fortement.
Karen CMr. Mike was incredibly nice and helpful and I will be doing business with this facility again in the future. I will also be recommending this facility to friends and family based off this positive experience.
ANDREW CMake sure the dollies that I paid for are inside the truck
Stephanie KThe young lady we worked with was knowledgeable and provided necessary information. If she was unable to answer a question, she was resourceful and answered it quickly.
GHISLAINE WGreat customer service, clean truck. Will be back next time I am in need of a U-Haul.
edward dEasy and very nice
JERRY MNothing, customer service was excellent. This was my 2nd time using this location and it will continue to be my number one choice.
Nicole BThe service at the facility was above and beyond. I will utilize this location in the future.
CHRISTOPHER HI will absolutely rent my next uhaul from A1 Fence. They were so friendly and helpful!
Shawn MVery friendly and helpful service!!
DOUGAS BMy experience was with an experienced, polite and knowledgeable gentleman who rented me a clean, well maintained truck that has an awesome AC. Can't do better.
FRANK PWonderful lady. Very professional and kind.
George UEmployee doing the paperwork had a terrible attitude and provided even worse customer service.
David MI have known the Owners for years and they are always most professional !!!
William WExcellent; very professional!
Robert BMr. Mike recently helped us get a one way truck from Louisiana to the Houston, TX area. It was a smooth easy process. He's the man!
landon lEverything was great. The truck was clean and in good condition. Please make it more clear in the app that the keys are in the back of the truck and not in a lockbox. We wasted twenty minutes trying to open the lockbox when the lock was on the back of the truck. The app said the was in "Lock 1".
JASON WNothing. We even needed roadside assistance and we got it in about 10 minutes! Fantastic
Daryl LMike always does everything he can to help our business!
BRANDON WMr. Mike Anderson, always goes above and beyond to help our business! Couldn't do it without him.
BRANDON WMr. Mike offers excellent customer service.!
INDY NMy personal opinion great company and very nice people I will recommend uhaul
Ronald CMike helped me out of a real predicament. I had booked a truck and auto transport at another location. The other location decided to close on my pickup date and I was going to have to wait another day. This delay really screwed up a lot of plans including reservations, loading labor travel and arrival dates, etc. Mike's place in Anita Springs had a truck but no auto transport. Without me asking, Mike found an auto transport at another location and went and picked it up for me and brought it to his place. He hooked it up and had the truck and transport ready for me when I arrived at his place on the original pickup date. That's service above and beyond the call, especially since I am 80 years old. Thank you Mike. Russ
Russell HI dropped the trailer off after hours. The yard was tight, but we were able to find a spot to park the trailer. We dropped the trailer off after hours, so O have no impression of the people who work there.
Kevin PWe had a small problem that was taken care of above and beyond The staff was so nice apologetic and they took care of the problem. I couldn't recommend them any higher
Allen RMr. Mike and his family were absolutely awesome!!
Kevin SMike Anderson at A-1 Fence Uhaul location always goes above and beyond. Job well done, will recommend this location to anyone.
BRANDON WVery nice, excellent customer service. Clean trucks, quick service
Holli HNothing. Mike is terrific! He is very informative, personable, and focuses of great customer satisfaction!
WILLIAM MI dropped my rental off in the dark of night, so I don't know much about the place during the day. It it was easy to find, easy to park, and easy to drop my keys off. A+
SCOTT FMike was AWESOME and went WAY ABOVE the call in helping us. I cabt say enough about how helpful and nice Mike was!
Joseph EI've used this location several times. The people are very nice and helpful. The truck I rented this time seemed like it was maybe older or abused by a previous renter, but it was clean, ran well, and met all of our needs. The other times I rented trucks from this location, the trucks were always in great condition.
Daniel GI'm so sorry i don't remember the mans name but he called me to make sure I picked up my trailer a day early because the storm was going to be so bad and that saved my trip! Thanks so much
chris mLe service à la clientèle était génial.
Andrea PThere is nothing to improve. Everyone was really nice, and I am very pleased. I will be renting from them probably in about four days again.
Bridget NMike is very accommodating and easy to work with. Would use this facility again if needed.
violet tVery nice and 100 % clean
Daniel MFix your app or tell people they can remote pickup from the website
Steven DGreat customer service , !
Mike AAwesome people and handled everything quickly thankyou.
daniel fThe mileage allowed wasn't enough to drive from location to loading location to unloading location to drop off location. It wasn't even enough to drive from pick up to drop off. There wasn't any warning about mileage charge either
LOWELL MFirst trailer we tried had faulty left lights and after checking all components on my vehicle it was the trailer. Uhaul representative kept saying it was my vehicle. That wasted a lot of time. Recommend, making sure it's not the equipments issue before putting it on the customer vehicle.
Josh ZMr James was a great help and friendly
Terri BThis trailer should not be in service. It tail whips so bad I thought it was going to flip and rip the hitch off my truck. I couldn't exceed 50mph due to the whip. I ended up taking back roads all the way at 40-45 mph. What should have been a 300 mile 4,5hr trip ended up over 400 miles and over 9hrs to complete. I have never been so stressed during a trip in my life. Pretty sure the axles were way out of alignment. Tail lights didn't work and the license plate was over 2 yrs expired. Due to the excessive tail whip and a faulty tire strap, my vehicle shifted to the passenger side a few inches. When attempting to unload, the passenger side running board was hung up on the fender of the trailer, causing damage to the running board. Now I have to replace it. I would like to be refunded my money, at the very least. I believe this trailer was rented willfully and knowingly damaged. Why would the last date of registration be 2021? I believe there was a known issue from 2021. I came very close to losing the trailer on more than one occasion. I could have been hurt in an accident or caused a serious accident involving someone else. I've used Uhaul on many occasions but will not use again and will not recommend your service going forward. I was curious why the renting dealer pushed the insurance more than usual. I also find it curious when going thru the checks, we checked both blinkers and brake lights but not tail lights.
ben bMike went above and beyond to assist us. Very much appreciated.
jerry bVery professional and polite
Jesus AHe was excellent friendly and helpful i do not think you would find anyone better
larry a