The nice lady at the Maddox U-Haul (and I'm afraid I can't remember her name) was super-friendly, professional and helpful. When we quickly returned the 5'x8' enclosed trailer because it was too heavy for our vehicle, she let us swap it for an open trailer, which worked out well. We made it to Austin with no problem. An excellent experience, thanks, U-Haul!Alan G.
Customer Reviews for Absolute Self Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.danyelle S.
Great customer service ðŸ‘Dorine W.
When I set up the reservation I reserved a furniture dolly when I showed up to get the truck there was no dolly and no effort to get one . I rented a 26 ft truck to move a 3 bedroom house and a 40x40 shop . I know y'all don't care how I was going move it without a dolly I guess it's my problem . So I wasted 2 hours trying to locate one . Some one called me from uhaul saying all I wanted was a free move and for Uhaul to give me my money back . I still have the message if you are interested in it. I do NIT want money I was trying to inform you the your customer service could be better . Trust me when I say I will let everyone I know hoe Uhaul doesn't care about helping you move Uhaul is in it for the money .Scot H.
Hi, Sad to say this was my worst Uhaul rental experience. I originated a rental online and thought everything was going to go smoothly and great, like my past experiences. Unfortunately I get a call the day before I am to pick up my rental and told it was not available and then had to get switched to two different locations before knowing I would get the truck I needed. The location was a bit out of the way but okay, not a problem. The problem was that there was no dolly available and was not told this until I showed up. I was unable to load a fridge and two other huge outdoor plants which I've owned for over 15 years. I was not pleased. Also the truck was dirty inside as if food and drinks were spilt and not clean. I sent attached photos that day online and wish I could have included more pictures. Greatly disappointed with the service.Angel G.
Trish was extremely helpful and politeANTHONY S.
No improvements needed. Trisha or Trish i believe is her name, was so wonderful and understanding she helped me a lot and took some stress off my load. Job well done. I would recommend this location to any and everyone. I give 100 stars if I could. Merci.Courtney C.
Nothing .. Very HelpfulBruce S.
The truck breaks were extremely bad.Amy I.
Le client n'a pas laissé de commentaire.April B.
Good customer service very fast procedures.Chiquita S.
Le client n'a pas laissé de commentaire.Tammy H.