The lady that help me get a Uhual her customer is awesome, she was very professional and it was easy to get a van in no time.CARLENE G.
Customer Reviews for Abtech Consulting LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
East Flatbush, NY 11236
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 7h pm
- Sam : 9h am à 6h pm
- Dim : 12h pm à 5h pm
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Local easy to get to location with multiple vehicles. Friendly helpful staff, fast service and decent rates.Lester J.
Truck smelled like someone was smoking in it all night. Lot was unsecured and dark. Staff was rude. Not a nice experience at allHESSKURT J.
Le client n'a pas laissé de commentaire.Earl A.
Make sure all equipment is free of any damage before allowing rental.Danielle L.
Le client n'a pas laissé de commentaire.Alaba O.
The truck I reserved initially was not at its original location, so I got re-routed to this location. That is generally speaking, fine, however, when I arrived at this location, I was told they didn't have any of the furniture dollies or hand trucks that I had also reserved. They also didn't have all of the furniture blankets that I needed. This was unacceptable, namely because at no point was it communicated to me that these items would not be at the location. This made my move much more difficult and stressful overall and I am very dissatisfied with the way it was all handled. On top of that, when we found out that this had happened, we called U-Haul and the woman we spoke to was rude and condescending, telling us we could come and pick up these items in a different location. There was no time for that and we asked that someone deliver them to us, which was refused. Not a great customer service experience to say the least.Benjamin D.
The owner of this location was very nice, friendly and very efficient. I would definitely use again.JOHN M.
Customer service support rep over the phone was terrible. Pam and another woman did not do their jobs well. I was on the phone with them from 11am - 11:45am. I will be writing other reviews and they should lose their jobs.GABRIELLE R.
Use more accurate language for your "reservations". Your business model is misleading and frustrating. You are like the Greyhound of moversRODNEYLEBIEN D.
Make sure the vehicle is clean. Make sure the gas is at the setting quoted. Make sure the customer receives an email receipt as stated ( I am still waiting for mine).LEONNIE J.
Le client n'a pas laissé de commentaire.ANTONIO B.
Initially difficult to locate while drivingMARVINB J.
Le client n'a pas laissé de commentaire.NICOLEC B.
Service was amazing Mr. Tony was so kind.danielle F.
Clean the oil out of the back of the truck so it doesn't ruin my boxes next timeDONALDR S.
Le client n'a pas laissé de commentaire.CHERYL N.
Le client n'a pas laissé de commentaire.Juan R.
The location and the gentleman that assisted with our checkout were good. The location is clean and has COVID advisory posted so that was appreciated. The truck I rented had multiple issues one of which was the horn going off if you grip the wheel the wrong way. Very serious issues when navigating NYC. But overall the rental process was smooth.AMANDAAMELIA M.
Le client n'a pas laissé de commentaire.ANTHONY F F.
This location is extraordinary professional and very seamless. Customer service , knowledge to help and support are three of the best I have ever experienceDUNSTAN D.
The vehicle I given wasn't the same written on the contract, and it caused some inconvenience to straighten out mileage use when the vehicle was returned. The vehicle had heavy smell of cigarette smoke, not even a can of lysol could knock out the cigarette stench. Uhaul has become so big and convenient, and I don't think they care about customer service anymore. This review may never cause any changes, because customers needs their vehicles and will use Uhaul anyway.Raeburn F.
Le client n'a pas laissé de commentaire.OMARA G.
I was charged for gas, and my vehicle was return with a full tankKERN G.
RienGRACIELA MAGDALE F.
Great ServiceVINCENTA R.
Le client n'a pas laissé de commentaire.EULA P.
I had to pick up here after arriving to my original pick up location to learn that it was not equipped for my one-way rental reservation . I lost 3hrs of critical moving time. I was not pleased.Damaris C.
Le client n'a pas laissé de commentaire.ADWINM S.
The process to reserve/book a van took too long. When I tried to leave the lot another van was blocking the entrance of the lot. By the time the employee came out and helped me with exit the lot, I lost 15-20 minutes of my reservation which caused me to be late to return the U-Haul and I got charged a late fee. Do NOT recommendDOMINIQUE L.
Good morning U-Haul family the reason why I'm leaving this comment it's because the location that you guys have there your service was very late I was there to pick up for 11 o'clock and I had to wait because the store was still closed also I had to take the clothes out of the front of the cabin that was left from the prior rentalBARAKADIA SR C.
Le client n'a pas laissé de commentaire.DOMINGORAFAEL L.
Good clean location and truck in great conditionKEVINL M.
Owner arrived late and wasn't very friendly, and did not have any furniture pads even though we ordered them.Tommy K.
Le client n'a pas laissé de commentaire.SASKIA N.
Everything went great! ThanksALICIA W.
Le client n'a pas laissé de commentaire.JAMELEUGENE S.
Le client n'a pas laissé de commentaire.WILLIAM JR B.
Keep up the professionalismGordon F.
The entrance was not easily identifiable, thanks to friendly neighbors, I was able to spot the entrance. The franchise owner was polite and helpful.Tennelle S.
The attendant was very pleasant and accommodating. She was friendly and answered my questions.Abena A.
Le client n'a pas laissé de commentaire.Segundo L.
Le client n'a pas laissé de commentaire.KALEELA G.
I was charged for fuel when I left the tank on full after using the uhaul. I have photos for proof. Also, the location was hard to find and there was no room to park the uhaul. I would never recommend this location to anyone. This location shouldn't be used for uhaul if they can't accommodate the space.THOMAS K.
Le client n'a pas laissé de commentaire.FELIX S.
ABSOLUTELY NOTHING. YOUR CUSTOMER SERVICE WAS SUPERB...KEEP IT UP!!!SHARLYNH B.
Le client n'a pas laissé de commentaire.Liesell F.
Le client n'a pas laissé de commentaire.MOHAMMAD T.
Le client n'a pas laissé de commentaire.RUSSELLG B.
Le client n'a pas laissé de commentaire.Myron H.
Le client n'a pas laissé de commentaire.GERALDP M.
Nothing to improve onMICHELLE T.
Le client n'a pas laissé de commentaire.BORIS U.
Le client n'a pas laissé de commentaire.CHARLOTTET H.
Le client n'a pas laissé de commentaire.Micheline G.
Le client n'a pas laissé de commentaire.TORIC P.
Le client n'a pas laissé de commentaire.DOMONIQUE M.
Le client n'a pas laissé de commentaire.YVES F.
Le client n'a pas laissé de commentaire.WADERICHARD C.
I did not give an excellent rating because the vans oil change was on and the brakes makes loud sounds. These items should be in excellent condition because it can cause the vehicle to stall on a long move.TRICIAM A.
there was nowhere to park the truck - had to park it a block away and lead the individual back to it to get. other than that, it was fine - just took forever!Jace W.
The location was a little hard to find. The personnel were helpful but slow, which was troublesome as I was on a tight schedule.KYLAMARIE B.
Le client n'a pas laissé de commentaire.CHRISTOPHERI D.
Professionalism at its best!RAFAL L.
Le client n'a pas laissé de commentaire.PRISCILIA L.
Le client n'a pas laissé de commentaire.Pearie B.
Nice and easy rental and not too expensive humble faced man and his lovely wife no problemsSONIAH S.
This particular location was very clean and organized. The staff very professional, knowledgeable and courteious. I originaly requested a van. Once the gentleman saw the item for pick-upraded my original request from a van to a truck based on availability. The vehicle was very clean and fresh smelling. The gas tank was full. I returned the vehicle a bit late onlhy because i wanted to add gas and not be charged. I will definitely rent from this location again. Best, C WilsonCHARLENEL W.
Le client n'a pas laissé de commentaire.AINSWORTH C.
Check engine is most important because gas spent to much. I drive 23 miles but gas spent 9 gallons.Zakir S.
I was originally scheduled for the Flatbush pick up on Kings highway Brooklyn. After that location disregarded my reservation and gave the truck to another person I was left on my own to call Uhaul to have my reservation changed. I was on hold for 45 mins to speak to someone. When changed I arrived at the new location and the representative was less than understand and courteous. Very short and we then have to wait another 30 mins for home to complete cleaning.VINCEG D.
Le client n'a pas laissé de commentaire.Cherrrnal L.
Dont list equipment on the site that you dont have available to the customer. When you don't have the equipment the customer paid for, communicate that information with the customer before the date of pick up. It is extremely frustrating when the customer arrive to pick equipment that was order, only to find out on the day of pick up the equipment is not available. None of the individuals I interacted with throughout the process has any inclination of what customer service is. Not to mention the truck I rented, first gear was practically gone. It was not a safe equipment to be operating on the road. In addition the moving labour I hired through Uhall, did not pack the truck appropriately. All of the heavy items were placed last on one side of the truck, which cornering an adventure in itself.Vincent D.
Le client n'a pas laissé de commentaire.EVANSLEVI C.
Rep was nice, professional, I was in and out in 10 minutesGuerby B.
Le client n'a pas laissé de commentaire.ISAIAH R.
Le client n'a pas laissé de commentaire.EDNA R.
Le client n'a pas laissé de commentaire.Claudia P.
Le client n'a pas laissé de commentaire.Hasanda S.
Le client n'a pas laissé de commentaire.Marie M.
Make sure that your App is working properly (self check out and in), and that customer service is knowledgeable about App to guide customers.ROGERANTHONY H.
They charge me extra fee for the truck I pick up the truck at 7pm return it before my return time which was 11pm and the store put down I return it 8am I sent them a picture with the keys date and time is on the picture where I dropped the keys at the Uhal locationKEVONE S.
Le client n'a pas laissé de commentaire.Clarence S.
Staff was helpful and very courteous.JOHN JR C.
Le client n'a pas laissé de commentaire.MCGLINEL G.
Incompetence at the highest level.KEROMES M.
Le client n'a pas laissé de commentaire.GRANDROUARD L.
It was my first time renting a haul and a good, safe and pleasant one. The owner is very professional, helpful and works well to accommodate you. I would recommend anyone going to that specific location on Ralph ave and Clarendon.SHIRLEY P.
Tony was very helpful.RENEA J.
Store open late foe returCC C.
Le client n'a pas laissé de commentaire.delores W.
Le client n'a pas laissé de commentaire.CURTIS N.
My experiences and interactions with Abtech were superb. The process was simple, and I was delighted to communicate with such great individuals. Keep up the great work!JOEL B.
Le client n'a pas laissé de commentaire.Aaron B.
I would say this location is only convenient if you live close by like me the service is there but it's not like over the topMario D.
Blessings to gentle man that rented me the van!!!good guy !RAYONR K.
Le client n'a pas laissé de commentaire.GODWINP J.
The owner of the location on Ralph Ave was professional and extremely compassionate. I'll certainly return if I ever need another rental vehicle. Best experience ever.Sonia E.
Le client n'a pas laissé de commentaire.Junior L.