Évaluations des clients Access Self Storage DeSoto

I am so upset I had to pay double what Is hould have since you didn't not have the vehicle I reserved.

The next time someone pay their money and you tell them to pick their vehicle up at a certain location please have the truck there and ready for p/u. I paid my money then had to drive to Desoto to get the truck which made my p/ u a hole nother hour later.No money back. For my inconvenience.

I signed up for mobile check in but when I arrived vehicle was parked behind a locked gate. Attendent did not bother to look up my reservation and told me to check another location. I had to call customer service and sit on hold for 10 minutes before he would even look it up. Then another 15 minutes for him to check it out to me. The vehicle only had 1/8 of gas and I returned it that same way. Only to be later charged a refueling service fee plus gas. I will never use this location or any UHaul again.

Nice people who

Everything was good. But the check engine light was on the dashboard and tires issue. But she did told of the problem on the dashboard. They was very helpful. 5 Stars *****

We got great customer service from your employees, very nice and informative

The installer left the brake on and did not even lock down the ball. I also ended up with 2 flats

Got a problem with uhaul your service was poor Reserve the truck on Saturday wasn't any truck waiting for pick up .. need to change how u do business

Yes.. but they would need to have time to wait. System did not catch up..so I had to go in and wait..

Frank and Carole were absolutely wonderful. I wish my intra-state move was as wonderful as the local move. My experience with them has been shared with all of my neighbors in the DeSoto TX area. Thank once again Frank and Carole.

Excellent and friendly customer service