Customer Reviews for Access Self Storage East Dallas
(U-Haul Neighborhood Dealer)

147 évaluations

8047 Ferguson Rd   Dallas, TX 75228

(214) 272-0550

Heures d’ouverture

  • Du lundi au samedi :
    9h am à 1h pm / 2h pm à 6h pm
  • Dimanche :
    De 1 h pm à 6 h pm

Services dans cet établissement :

Pour nous contacter

(214) 272-0550

8047 Ferguson Rd
Dallas, TX 75228

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au samedi :
    9h am à 1h pm / 2h pm à 6h pm
  • Dimanche :
    De 1 h pm à 6 h pm
Aucune photo disponible
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

A pesar de no hablar yo inglés el señor me ayudo mucho .. todo muy bien 👍

Evelyn R 
Évaluation :
5

Thank you for making my move easier.

Cheryl S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bryan H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLETTE G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tara K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jay B 
Évaluation :
5

The person who helped me was great.

Nancy L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Destiny M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joe p 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ebony T 
Évaluation :
5

This location was very clean and so professional. Truck was ready upon arrival. They called to confirm day before. Great experience.

JAMES H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Demarcus P 
Évaluation :
5

Service was fast and great. I use this location all the time now.

James E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawnqunisha W 
Évaluation :
5

The staff at this location we're super nice and friendly. They went above and beyound to make sure the Uhaul I needed was ready an hour ahead of time.

Harrison H 
Évaluation :
5

This is one of those businesses that does UHaul on the side. Very knowledgeable young lady at the desk taking care of rentals with great CS skills. This location had what I needed in furniture dollies on a walk up where as the two nearest full service UHaul dealers were surprisingly out of them. So great experience at one of the under sung big city locations. Well done!

John M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amaka W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia C 
Évaluation :
5

The staff that helped me today were wonderful! Excellent service à la clientèle. I definitely will be a repeat customer.

Shanea G 
Évaluation :
5

I always enjoy picking up for this location. all the staff are friendly and helpful. Especially Jill she makes the process very easy.

Ryan J 
Évaluation :
5

You guys have been fantastic to work with, I find myself seeking your location out specifically when I am checking truck availability. Thank you for the great service!

Jonathan H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phillip R 
Évaluation :
5

friendly and helpful

Teresa E 
Évaluation :
3

I had ordered wrapping blankets and there were none at this location. This location then sent me to another location. After making the reservation a month in advance, you would have thought they would have been prepared.

Terry E 
Évaluation :
5

The lady in the front desk, is very nice

Jose L 
Évaluation :
5

Jill & Dale are the standard of excellent customer service of initiative & communications which is transparent , clear , complete , concise .Jill will have answer to your questions .She is very approachable & straightforward yet concerned of customer satisfaction.

DAVID W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gabriel R 
Évaluation :
5

This is a storage location that also has some trucks conveniently right off of I-30. We got the exact equipment and truck we requested along with super customer service!

Nancy J 
Évaluation :
3

Did not realize I had to stand in line after requested a non contact pick up. Gate is closed and couldn't get access to the truck until office was completely empty. Only one staff member at front desk. What was supposed to been a quick check out turned to an hour wait. Truck smelled like pee, staff member got my car while pulling truck around.

kathy K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHARON Y 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine S 
Évaluation :
5

Working with Dale and Jill was incredible! We rented a U Haul box truck to empty out two of our storage units at another storage facility and they made the process seamless. They were friendly, knowledgeable, and so welcoming. I would absolutely recommend using Access Self Storage East Dallas over any other U Haul location in the Dallas area. Make your move easier and give Dale and Jill a call - they will get you all set up in no time! 5 Star Service all the way!!!

Desiree C 
Évaluation :
4

Everything was done courteous and professionally

James H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra S 
Évaluation :
5

Great customer service!

wendy c 
Évaluation :
5

The lovely owners went WAY above and beyond to get us taken care of. Some issues came up that no one could have anticipated and were beyond anyone's control, but they did any and everything to prioritize our time and comfort, and to make things right. Honestly, I haven't experienced this level of customer service in ages. 100 % recommended!

James D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bobby T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald B 
Évaluation :
1

The man in this office was very rude. He charged me for insurance I did not agree to. He got an attitude and was like I'm not refunding the insurance after the fact. He said it's in my contract. I did not see, review or sign a contract agreeing to insurance. I asked for corporate number and he told me he didn't have it. I also was not given my refund of the deposit when the lady in the office said the refund would be immediate. She lied to get me to pay the deposit. I will never rent a UHAUL again! Worst customer service and I was lied to, overcharged, and ripped off! I want my money- NOW! This is an official corporate escalation because I am not going to stop complaining until I get my money back! I'm writing your CEO and explain to him that people in this UHAUL office are ripping off poor people. We live in a high needs, impoverished area and I feel completely taken advantage off.

julie j 
Évaluation :
5

Check the fluid levels and tire pressure on the trucks when they are returning so they'll be ready for the next customer.

Ollie M 
Évaluation :
5

Excellent service à la clientèle

Wendy C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Quinchelle F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennell M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

princess m 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

traci g 
Évaluation :
5

I happy with the job they the for me.family.

michael g 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phyllus T 
Évaluation :
5

Everything went smoothly wouldn’t change a thing

Stacey B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cary B 
Évaluation :
5

Nothing I was satisfied

susan h 
Évaluation :
3

The 3 stars is for your App and online checking system. It's terrible.

Jim H 
Évaluation :
5

Deedee was extremely nice and helpful.

Jacquelyn W 
Évaluation :
1

I used the truck half the time on the contract but got charged twice the amount expected thanks uhaul

Keith d 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Blake P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruben R 
Évaluation :
5

Excellent service à la clientèle

Maria S 
Évaluation :
5

Great service, great truck - thanks!

ANDREW D 
Évaluation :
5

The truck I used had passenger side headlight out.The black lady in the office was very nice and helpful.

MAXANNE S 
Évaluation :
5

Love the crew

ziana b 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ROSIE W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arthur D 
Évaluation :
1

Could not get in and had to wait for someone to come out of storage gate to go in and park and could not get out so had to wait to get out. Staff was not present and could not get any help with anything. Worse location to drop off.

Sky L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BARBARA B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharonda O 
Évaluation :
5

clean the cab area, cupholder was sticky and dirty, trash on cab floor

Michael K 
Évaluation :
5

Other than that unit was not filled when I got it everything was good and excellent

Calvin H 
Évaluation :
5

The agent Audrey was friendly and professional.

Clayton R 
Évaluation :
5

nice people. good location close to storage.

Kathy T 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Maria R 
Évaluation :
5

The lady manager was friendly and efficient

Bill A 
Évaluation :
5

So easy and kind people at the counter. 100 % recommended

Alexander C 
Évaluation :
5

GREAT uhaul place! The owners are very kind and informative. They made renting a uhaul easy and affordable.

Michael B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERENCE T 
Évaluation :
4

Sweep out trucks.

Kelly J 
Évaluation :
4

This location was the only location that had a truck. I wasnt too happy about the distance I had to drive JUST to get the truck but I was accommodated so overall, the experience was ok.

Robin R 
Évaluation :
5

Bien

judith b 
Évaluation :
5

Truck had a puddle of water on the passenger side on the inside. Other than that everything was fine.

Lucille C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charlottte C 
Évaluation :
1

overcharged

Robert W 
Évaluation :
1

My location for pick up changed 3 times with 3 conflicting explanations as to why. I called to speak with a manager several times and was never able to get one. I requested a dolly, which I did not find out until pick up was unavailable. The notes for my reservation were inaccurate as it listed I also had reserved moving materials such as boxes which I never mentioned nor requested. I was given a $50 refund credit which will only process after the payment for the U-Haul as been made and adjusted. I'm still watching and hoping this actually goes through as it apparently was not noted that this was given to me even though I have email confirmation.

Christina D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FELICIA W 
Évaluation :
5

Very friendly! Great service. Thank you!

Matthew D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dominic R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin T 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Melanie W 
Évaluation :
5

Pam was the nice lady that was taking care of me. She went above and beyond and I can't thank her enough! Everything went very smooth with my recent move, 5 stars for Pam! Will be recommending this location to friends.

Derek M 
Évaluation :
5

very friendly and courteous. A great person for your store

GREGORY L 
Évaluation :
5

The customer service was great and everything was done in a promptly manner. I will use this location again.

Jennifer J 
Évaluation :
5

Great hospitality! The people are friendly and I was in and out!

Jessica B 
Évaluation :
5

Great staff and overall experience!!

Natalie P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK G 
Évaluation :
5

Service was great - good value!

John N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathy H 
Évaluation :
2

no-one there on Sunday to open a gate and the parking lot is too small-very hard to drop off the truck with not enough parking spaces with adequate size

DEBRA S 
Évaluation :
4

Nothing great staff.

David B 
Évaluation :
3

This is a self-storage place that also does U-Haul, which itself is not a bad thing. The, however, is hard to access with a big truck. The parking lot is very tight, and if you're coming from I-30, you have to u-turn. I ended up circling the block because the 26-foot truck was simply not going to make that turn. There's a much more convenient and accessible location a couple miles south down the road of this one-I prefer that location. All that being said, the lady tending the desk here was an absolute delight, and she make the drop-off process quick, efficient, and pleasant.

Michael W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES P 
Évaluation :
5

Pam & her husband were amazing! Very professional & helpful. The pick up & drop off was very easy & timely too. I will definitely rent from this location again!

Andrea K 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

Retour
Haut de la page