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Jonathan Zeno
Customer Reviews for Access Self Storage Midlothian
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The young ladies in the office were fantastic and friendly. Made everything easy and smooth. We appreciate them.
Enrique LunaThey charged ne for 3 gals of gas when I brought it back with more gas than I picked it up in. Will not return to this location.
Tom DavisTanya was very professional, kind, and knowledgeable as well! Thank you so much!
Maggie WilliamsWas told I could pickup truck and 10am - nobody showed up until 10:30
paul doutyVery professional, friendly and customer focused,
Philip KenneyFriendly staff and very professional no issues . Would definitely recommend them to friends and family .
Otto JankeAgain very friendly and professional would recommend them to friends and family
Otto JankeI'm sorry I forget names, but both the man and lady managers were awesome. Super friendly, helpful and very quick and proficient in what they do. We were in and out in literally minutes. Great Joy U haul team Lin Tyler
Arthur TylerVery friendly and professional
Otto JankeThe ONLY problem was a lack of parking to return the truck after hours.
Cathy EdminsterS.O.
Terence GeorgeExcellent service à la clientèle
David IngramTruck was in perfect condition and clean and the people were so nice and pleasant to work with.
Greg QuinnThe people were very helpful and nice. Je les recommanderais sans hésiter.
Jason SnowThis was a great experience and easy to check in and out
Michele FuentesThe two people at the facility were absolutely the nicest and most helpful people. Great experience and will definitely use this location for our next rental.
Justin BrownExcellent customer service. Very clean facility.
Rick ThorntonSuper easy to work with and made moving day easy, which is what we all want!
Stephanie McCallisterZero! Wonderful people, great service. You have been our go to when we need to rent a truck. The excellence you provide in service and good equipment is appreciated
James FusaroNothing. Good friendly people. Clean well kept facility,and equipment. I'd recommend them to anyone moving.
Willie MorrisExcellent service à la clientèle
CHRISTOPHER THOMASGreat location. Staff was extremely helpful
Jason MillerThe owners were very nice and made it very easy to rent! Very nice people.!
Arlecia BusbyThis facility was extremely nice! thank you so much!
Terry LambContinue doing what they are currently doing. The customer service made they process seamless.
Geri HollisSharon and Fore are very nice and helpful!
Jonathan LinthicumThe staff at the facility was great! Give them a raise!
Todd PhillippiService was AWESOME! Forre & Sharon are topnotch people who provided me with excellent customer service!
Joel LeachQuick and easy
JOHN RICENothing, wonderful service , and they have a free gift wrapping station for the holidays.
Mamie ChatmanThis was the most pleasant uhaul rental experience I’ve ever had.
Jamie ColeThis was my FIRST time using the mobile checkout/checkin. I will never do it again!!! The ID procedure is too long!!! I had to wait in the cold for 20 min for my relative to receive the call. She got the text within minutes, but the follow up call did not come for 20 more min. There's got to be a faster procedure than that!! Especially for senior citizens!
Cynthia StephensonGreat service and a friendly staff.
Adrianus Van SantenMaybe remind them if your location.
Debbie UptonKeep up the good work!
Micah HurstI actually went to this one by mistake...the other across the freeway....which happens a lot. My GPS took me to the one I got to. The folks were nice, gave me a bigger truck than asked for and took care of moving the reservation over. Great experince!
Toni AllisonThe owners were fantastic. Very warm and efficient. I had 2 of my sons with me, ages 6 and 10, and they didn't even have time to get bored with paperwork! The facility was clean and uncluttered. I'll definitely return the next time I need a truck.
Scott StewartEverything was excellent and professional.
MAURICE FINSTERWALDSharon and Forre are the nicest people ever to work with. Both times I rented a truck (one 20 foot and one 17 foot) they made the experience pleasurable. They are very knowledgeable and helpful. Not to mention as courteous as can be. If I ever need another u-haul truck or storage space again I would not dream of going anywhere else.
Stan SmithSome how my card was debited twice while at the location. 278,09 each time. Was never refunded. Final bill was far smaller than expected so that was good. When will it be refunded?
James SmstyNothing, everything about this location was exemplary.
Edward BaxleySharon and her Husband made this a very pleasant experience. Enjoyed talking with them.
Maurice FullerTheres nothing they can do to improve! Great experience, great & friendly people & good clean equipment. I will be recommending this location!
Rebecca FasuloI was quoted around 90 and used a qtr tank of gas around 45 miles but I was charged 250. Way to big of a jump to be charged that much.
Monique FlorenceVery pleasant people to deal with, will absolutely return if needed again.
Edward BaxleyStaff were friendly and helpful!
John AlleloBe quicker at returns
Kristal PratherGreat experience and service.
Michael Young