Évaluations des clients Access Self Storage Pleasant Grove

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Access Self Storage Pleasant Grove

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CHRISTOPHER V.
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I booked my car hauler rental through a agent with UHaul, not with the person where I picked up the equipment. I paid in full over the phone and was told to pick up the car hauler at a certain location... I told the agent I wanted to pick up at 8am... The next day, late night, a UHaul representative contacted me and said there was a mixup and the equipment wasn't available. When I get to the new location, the place didn't open until 9am, and the UHaul section didn't open until 9:30am. This put me behind schedule and inconvenienced me and others I was meeting (2hours away). My time is very important, and I feel I should be compensated for UHauls failure and poor business practices!!! I may not use UHaul in the future.

CAROLYN H.
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Le client n'a pas laissé de commentaire.

Stevia W.
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Le client n'a pas laissé de commentaire.

MARGARITA P.
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Le client n'a pas laissé de commentaire.

Gary K.
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Le client n'a pas laissé de commentaire.

SUSAN W.
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Le client n'a pas laissé de commentaire.

Michael K.
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Truck had not been cleaned out, there was trash and spills in the cab. Despite multiple signs on the doors and inside, the woman behind the counter was not wearing a mask either when I picked up the truck nor when I returned it the next day

Marta M.
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Le client n'a pas laissé de commentaire.

Betty B.
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Your customer. Service was excellent. She was more then helpful She was kind,thoughtful and very professional.

Giuadalupe G.
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Friendly lady at the front. Very easy transaction. Did not get overcharged and was charged only the mileage used. I had added a little extra mileage at the beginning just in case, but they only charged me for the miles used no extra

TOMEYA C.
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Le client n'a pas laissé de commentaire.

PERCELL J.
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Le client n'a pas laissé de commentaire.

EVONYA ROCHELLE S.
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Le client n'a pas laissé de commentaire.

BUD R.
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Le client n'a pas laissé de commentaire.

Monnique K.
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I was never told i was going to be charged $20 twice if i brought the Uhaul back after closing. The representative never gave a paper copy nor did she explain. That a email would be sent. I never got a email until the bill was presented. I always use uhaul services. Never have i been charged such an excessive amount. I've been dealing with your company for year I feel like i should be given a credit back because lack of information i was never informed of such. Had she had told me if i didn't have that uhaul back before 5 i would be charged extra i would have brought it back before 5pm. I told her i wasn't sure how long i would need it for and she put 5pm.

Theresa P.
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Le client n'a pas laissé de commentaire.

Carmen T.
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Great custom overall.

Cristina F.
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Not overcharge me I was billed over 80 for a 9 hr ride

benjamin M.
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Le client n'a pas laissé de commentaire.

Jonathan H.
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Le client n'a pas laissé de commentaire.

Alexis D.
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Le client n'a pas laissé de commentaire.

Natashia G.
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The truck did not have a ramp or light and I did not know that I was paying $20 for after hours until I got my emailed receipt. The lady up front was polite.

William O.
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Le client n'a pas laissé de commentaire.

Michael L.
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Le client n'a pas laissé de commentaire.

GEOFFREY G.
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This was not the pickup location booked. I was supposed to pickup early the next morning, while it was still dark, but had to reschedule my pickup for safety reasons. Requested that scheduling move my pickup to the location requested. She flat out said no, and pretty much told me to take it or leave it. Had my move been more than 30 hours later, I would have left it and gone to Budget.

Jimmy D.
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I would say to educate your authorized dealers on how to use your system and how to connect trailers to a hitch.

Tanesha J.
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Le client n'a pas laissé de commentaire.

Chansian B.
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N/A

Daiemon R.
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Good morning! I had purchased a U-Haul and when I got in it, it smell like cigarette smoke, ashes everywhere and just filthy even when I started driving it it sounded like it needs mechanical work this was very uncomfortable for me and my daughter, And won't be using that location again.

pamela A.
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Your representative was excellent! I will definitely recommend this location.

Heriberto R.
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Nothing, is perfect.

Jeanne O.
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Manager didn't attach the ball properly and it came detached from my jeep. The change stayed on and the torque twisted the heavy metal on the trailer hitch and ripped and damaged the electrical. I'm filing a claim. Which is a terrible inconvenience.

Mario A.
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Le client n'a pas laissé de commentaire.

Linda M.
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Le client n'a pas laissé de commentaire.

Benjamin C.
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Le client n'a pas laissé de commentaire.

Brooke F.
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Le client n'a pas laissé de commentaire.

Queena I.
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Le client n'a pas laissé de commentaire.

herman M.
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Le client n'a pas laissé de commentaire.

Agustin F.
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Le client n'a pas laissé de commentaire.

george S.
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Le client n'a pas laissé de commentaire.

ALICE H.
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only. had every size...Tina is amazing

tina T.
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Le client n'a pas laissé de commentaire.

Shawn G.
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Very friendly staff, had a very nice experience with this location

sonny L.
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I was told three different prices and bullied / forced into getting something I did not know was a choice.

Jessica H.
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Take this location off your contract!!

Janiece H.
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Le client n'a pas laissé de commentaire.

melissa R.
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Le client n'a pas laissé de commentaire.

Chandra V.
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Le client n'a pas laissé de commentaire.

ronald W.
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Le client n'a pas laissé de commentaire.

Tiahnah H.
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Thanks so much

keli J.
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The U-Haul call center reps are idiots, especially the one who made this reservation for us by phone. I think her name was Aretha, or something like that. Did not listen, made the reservation at a completely different location fro what was requested WITHOUT TELLING ME. Really threw a glitch in our plans and our weekend.

linda C.
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Le client n'a pas laissé de commentaire.

Pedro G.
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Le client n'a pas laissé de commentaire.

JUAN C.
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Great service

Diana B.
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Le client n'a pas laissé de commentaire.

musah A.
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We need to front gate instead of inside u struggle to go inside when u have a heavy duty stuff and u- haul places have the front gate better than the inside

yvonne W.
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Le client n'a pas laissé de commentaire.

wanda S.
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Le client n'a pas laissé de commentaire.

ted B.
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outstanding service

Jose Ivan C.
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Service, equipment, facility, everything was easier than expected. Definitely an excellent option when moving.

KEITH S.
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Le client n'a pas laissé de commentaire.

yvonne W.
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It was great will used again if need

Gary M.
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The rental location was changed to this location due to the original location didn't have a truck! Without any notice. Very unprofessional and unapologetic at the original location. The manager at the Buckner location was awesome!

Jamira F.
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I would like to say I receive wonderful service from this gentleman, because the first U-Haul I went to in Mesquite off of 80 and Gus Thomas they were really rude and the owner was really racist so I really appreciate all of the great service I received on Buckner.

Miguel O.
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Le client n'a pas laissé de commentaire.

crystal Y.
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the trailer lights were not working when we rented it on the right side but there were no others available.

WILLIAM P.
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They were real nice people.

JAMES M.
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Very accommodating people. They stayed late to help me.

Donnie M.
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The people are very nice.Yes i would recommend them to my friends.

Cynthia R.
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Nothing! Rental progress was so smooth and the staff Were so professional and helpful!!! Place was very clean and inviting! Staff were so polite!

SHIRLEY M.
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Nothing they were friendly and very professional

John S.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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