The entire transaction went smoothly. Everyone there was polite and friendly.mark K.
Customer Reviews for Access Self Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Kernersville, NC 27284
Services dans cet établissement :
- Mon–FriDe 9 h am à 6 h pm
- SamediDe 9 h am à 1 h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The inside of the cab was very worn with torn seat interior and missing material on the radio controls.John W.
Le client n'a pas laissé de commentaire.Lawanda T.
Le client n'a pas laissé de commentaire.Steve M.
Le client n'a pas laissé de commentaire.mohamed A.
These folks are fabulous! You won't go wrong doing business here. They're friendly, knowledgeable and expedient. We will definitely use them for any and all future needs.Sandra T P.
These people are awesome! From the time I entered the store and was warmly greeted and offered coffee, to the time my business was completed, they were great! And after having just traveled 12 hours it made for a wonderful experience! 5 star all the way!!!Sandra P.
Le client n'a pas laissé de commentaire.Robert M.
Le client n'a pas laissé de commentaire.janet H.
Staff was very friendly and helpfulPaul J.
Le client n'a pas laissé de commentaire.Sami S.
excellent people to deal with, and very friendly. The lady and gentleman who took care of me treated me like family. Real customer service as a lot of places could take some lessons for these folks on customer service. Will highly recommend this store to anyone who asks me where to rent a truck.Emmet R.
Supply hold down strapsraymond K.
Drop off was extremely quick and painless. Hand the keys and walk away.Troy D.
U-Haul should stop advertising their local truck rental as being $19,99!, while leaving the real cost lost in the fine print and addendums! My 8 hour rental for their brand new Chevy pickup which I returned 3+ hours early and purchased 3 gallons of gas to refuel the tank to 1/2 cost me $50 initally. But evidently I drove more miles than I estimated, because I was billed an additional $20 which took my cost from $50 to $70. I'm more disappointed than angry.Victor H.
Le client n'a pas laissé de commentaire.Devon P.
Just keep doing what you are doing. IfDavid B.
Le client n'a pas laissé de commentaire.William M.
I have used this location several times and they are always wonderfully helpful and pleasant! A+, 5 stars, etc, etc! Thanks for helping make my moving experiences as smooth as possible!Emily W.
When we went to drop off our U haul, we came after hours and we're fully anticipating needing to self check out. George was still there working late and he saw us pull in and he greeted us with a smile and offered to take the uhaul. Again, George was clearly working late and he showed us so much kindness! At the end of a long moving day, this act went a very long way. Additionally, we were using the uhaul to deliver furniture that was benefitting a local charity and by discounting our mileage, we were able to divert that money back to charity. The customer service we received with U haul was top notch and we will recommend!!Theodore M.
Le client n'a pas laissé de commentaire.Kerry S.
Great job, great service.Tim B.
One of the brake lights was out on the trailer. Brian who checked us out was great. Would definitely rent from you again. Very easy to work with.David D.
Great service, I wouldn't change a thing!Mava H.
This is a great store!John T.
Le client n'a pas laissé de commentaire.Haywood G.
Insist on this location! Don't get bumped to Winston! Call direct if you have to! Clean Safe and Professional!Tina J.
Le client n'a pas laissé de commentaire.Karen S.
Everything worked greatTim W.
Le client n'a pas laissé de commentaire.Robert G.
Every thing was good the truck didn't blow out cold air but the AC Did work just didn't blow out a lotTyrone S.
Le client n'a pas laissé de commentaire.Van S.
Le client n'a pas laissé de commentaire.GARY B.
Excellent service-oriented staff!!! Very nice!!! Thank you!!!John T.
The vehicles air conditioning only worked about half of the time and it was 95 degrees outside. Needs to be fixed. The entire staff was very nice.BENJAMIN R.
Le client n'a pas laissé de commentaire.Donna K.
I used the after hours drop off so I did not go inside or speak to anyone. The location was a little difficult to find.Julie S.
Le client n'a pas laissé de commentaire.Kim M.
Le client n'a pas laissé de commentaire.Kedric M.
Great peopleClifford H.
A nice location and wide variety of vehicles. Our small truck worked for us for a local move. However, it would have been helpful to have been told the check engine light and tpms light we on. The truck drove fine for the short trip we made in town but we would have requested another for a longer move.robin D.
This was actually the best experience I've had with Uhaul.Bonnie C.
Staff were the best! They made the whole experience very pleasant.Mike G.
Le client n'a pas laissé de commentaire.carlos Maldinado M.
We appreciate you thank youPatrick W.
Thank you we appreciate youAshley J.
Truck was not there when we went to get it. We had to take a smaller truck. It leaked and had no air. Will not use them again. It ruined a mattressDONNA M.
Le client n'a pas laissé de commentaire.James B.
Le client n'a pas laissé de commentaire.Nicole W.
Le client n'a pas laissé de commentaire.William S.
Le client n'a pas laissé de commentaire.Tina C.
Keep doing what you are doing.James B.
Great service. Friendly staff.rental was clean. Good experience.Gary C.
Le client n'a pas laissé de commentaire.Jesse S.
Le client n'a pas laissé de commentaire.Janson S.
Le client n'a pas laissé de commentaire.luis I.
I loved the gentleman that helped me! We will do all of our business with this location.Tina J.
Le client n'a pas laissé de commentaire.Scott W.
The men that helped me Thursday and Saturday were nice but the lady that called me Monday had a very bad attitude. The main problem I had was I reserved my truck from Saturday until Monday 8pm and Monday morning I got a call saying I was being charged for a extra day ( monday) even though I had already reserved for Monday and it was on my contract they lady I was talking to had a very bad attitude about itKC M.
Le client n'a pas laissé de commentaire.James H.
Le client n'a pas laissé de commentaire.Deborah J.
Le client n'a pas laissé de commentaire.Kerry W.
Nothing, the customer service was outstanding from both the male and female.India B.
Le client n'a pas laissé de commentaire.daniel D.
Le client n'a pas laissé de commentaire.August C.
Le client n'a pas laissé de commentaire.Trevor O.
Le client n'a pas laissé de commentaire.Ariane O.
Le client n'a pas laissé de commentaire.James L.
Nothing that I can say they were professional and the process was smooth and quickTeresa M.
Le client n'a pas laissé de commentaire.Charley C.
Le client n'a pas laissé de commentaire.Richard M.
Le client n'a pas laissé de commentaire.Jonathan S.
Le client n'a pas laissé de commentaire.CASSIDYBLAIR G.
Le client n'a pas laissé de commentaire.Barbara J.
Most wonderful, friendly service, I've ever received from a Uhaul experience. I highly recommend this location! I am a Very Happy Customer!Karen M.
Le client n'a pas laissé de commentaire.Kevon B.
What I don't understand is that you charge for mileage and you also want the customer to fill the tank up sounds like you're double dipping the customer why why should we have to fill the truck up when you're getting mileage makes no sense to meMike H.
Le client n'a pas laissé de commentaire.grover F.
Always use this place. The people are great!!~! open at 8am.john R.
Le client n'a pas laissé de commentaire.William A.
Love this location and the staff who work thereBeverly W.
Le client n'a pas laissé de commentaire.Charles J.
Great customer service!!!!Beverly C.
Le client n'a pas laissé de commentaire.Terri V.
No problem -- I will be backJOHN G.
No improvements at this location... staff were wonderful!!!Angela S.
Nothing. Terri-Lyn was so friendly and helpful. She was considerate and thoughtful of all my needs!george S.
Very good employee'sRichie F.
I was charge for an extra day and only have it for 24 hours.Jayden G.
Closer pick upRichie F.
Le client n'a pas laissé de commentaire.August C.
The people were very nice, even let me pick up early!Mary Beth H.
Was told to ignore the check engine light and low tire warning. The windshield was cracked and the tank was at 3/4 when I was told it was full and to bring it back as such. I'm appalled you rent vehicles that won't pass safety inspections. Then rob me of gas money.Steven D.
Le client n'a pas laissé de commentaire.Kevin C.
The older lady at desk had no personality.. not a ppl person at all.. and the truck she gave check engine light was on soon as I got in. Took pic of and went in and told her. She said part has been ordered. Very rude.Jacklyn L.
Le client n'a pas laissé de commentaire.Larry H.
You don't have to change anything about this location the Customer Service is superb.Shylane C.
One way tow dolly customers shouldn't be given the throw away dollies. I had to stop 5 times because the ratchet wasn't working and I was afraid that my car will roll off the dolly. I wasted all my time with stops and decided to use my own cables to secure the car.BAZIM B.