Le client n'a pas laissé de commentaire.Bronson B.
Customer Reviews for Access Self Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Red Oak, TX 75154
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : fermé
- Mar - Sam : 9h am à 6h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I was charged a $20 fee b/c I went over miles. When I rented the U-Haul, the salesperson never told me there was a limit on mileage. I just signed the contract and thought everything was ok. I thought the salesperson should have told me that I had limited mileage. The salesperson told me they had a dolley and they did not and on top of that I was charged a fee when I turned in the truckcourtney A.
Worker was very rude and stated they couldn't do the 24 hour pickup only the 24 hour drop offZackery U.
Moving is already stressful enough. I am very thankful that the rental of the Uhaul went flawless. The staff were super friendly. The truck was clean and ran very well. The AC in the truck worked EXTREMELY well.Charles J.
Service was exquisite, staff very helpful. Only negative at all was one of the side marker lights on the trailer didn't work.... no big deal for me though.Shaun S.
Le client n'a pas laissé de commentaire.Glenda C.
When I first entered this location, the receptionist was having a personal conversation with someone but I waited until she finished to be helped. I informed her I was dropping off a Uhaul and that my husband was waiting outside because we were unclear where to park it and her response was â€œI believe he's in the right spot. Doesn't the sign say park here.â€ Taken back by her tone, I walked outside and my husband and I attempted to look for the sign she mentioned but did not see it. He ended up leaving the Uhaul at the opening gate and gave her the keys. I feel she could've had a more welcoming and helpful tone, especially since I waited for her to finish discussing her son with another person in the office.Taneria F.
Le client n'a pas laissé de commentaire.Randy D.
The truck was basically on empty, tires were low, I had to fill with air in order to even drive, turns out 3 tires had to be replaced the next day delaying my move by 4 hours. i will not be using Uhaul again.Fonda P.
Both times I rented from here there was no one in the office at the time they rescheduled my pick up for so I had to wait in the heat. Two separate times. Just be there when you say you will be there please..Aliyah G.
My last 2 rentals have come from this location, and I choose not to use another location, besides this one. Great atmosphere and service.Keith G.
Le client n'a pas laissé de commentaire.Charles L.
Le client n'a pas laissé de commentaire.shannon B.
Easy in and Easy Out! Great place and people to work with! 👍👍John A.
Le client n'a pas laissé de commentaire.Randy D.
Le client n'a pas laissé de commentaire.NATHAN B.
The truck need a wash. The Windshield had a huge crack that should have been fixed. I was driving across country. The Steering wheel is off and not aligned it is cocked to the left. At least the air was really cold and the truck made it just fine to SC.Joshua R.
Le client n'a pas laissé de commentaire.Tyler D.
You run a tight ship. The place is clean and the couple is freindly.Rebecca S.
I never received the dolly that I'm being charged for and the lady at Access Storage is not friendly at all, she seemed to have an attitude the entire time!! She's very rude!Leona W.
Can't think of anything right now excuse this comment but if you could provide margaritas once they bring the truck back 😂Robert R.
Le client n'a pas laissé de commentaire.CODY P.
Le client n'a pas laissé de commentaire.Samantha E.
Le client n'a pas laissé de commentaire.Michael N.
Hours on line and on agreement showed Sunday hours...but got there and door locked. had to use online with pictures. Was OK but like personal inspection to avoid any "damages" that could arise after I leave.Glenn K.
Le client n'a pas laissé de commentaire.BELINDA C.
First time there and no complaints. Great service. In and out.Rachel J.
Le client n'a pas laissé de commentaire.FREDDIE S.
Le client n'a pas laissé de commentaire.Antonio D.
Le client n'a pas laissé de commentaire.JAMES P.
Le client n'a pas laissé de commentaire.PETER G.
Le client n'a pas laissé de commentaire.YOMI F.
Le client n'a pas laissé de commentaire.AMY N.
Extended phone capability. Every time I called it says the phone system was down.Mary D.
Le client n'a pas laissé de commentaire.Melissa M.
Awesome job very friendly and customer service focusedRAYMONE W.
The worker was helpful over and beyond to what I needed Thanks Sir.Drexal G.
Great! Had problems with schedulingDIANA W.
I have been using and storing at this location for several years. Always very hospitable, friendly and helpful. Best customer service and equipment rental! You won't be disappointed!MARGARET J.
Le client n'a pas laissé de commentaire.Alondra R.
Perfect van for our long trip! Staff is very friendly and helpful.Vicky B.
Le client n'a pas laissé de commentaire.Dominga A.
There was no where to park the truck when I returned it. When I went in and ask, the person inside directed me to park the truck in a fire lane. I told him that was against the law, but he said that was where customers always parked vehicles being returned. Really?Michael F.
Location was clean and staff was very helpful.Robert S.