Évaluations des clients Ace Hardware Hamilton

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Ace Hardware Hamilton

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pamala B. le

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Clean your uhaul and have better coustmer service skills and people skills this place was horrible

Bill T. le

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express check in was good even though they told me it really wouldn't save my any time.

Mark G. le

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Le client n'a pas laissé de commentaire.

Dwight F. le

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Long wait after using express check in.

bill H. le

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Le client n'a pas laissé de commentaire.

Joyce F. le

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Le client n'a pas laissé de commentaire.

Daivd V. le

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Team at Ace is always great to work with and helpful.

HEATHER H. le

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Le client n'a pas laissé de commentaire.

Thomas R. le

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The guys who check you in and out process you quickly and efficiently and also called me the day I was due to pick up my rental to let me know it had arrived - Very helpful

Brian S. le

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System error kept me at the counter for over a half hour. Store manager was helpful but clearly frustrated with the system. Upon returning the trailer the kid asked if I needed help unloading. So I unhitched it myself.

JAMES H. le

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I have nothing negative, all was a good experience.

Glen H. le

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really did a great job in helping with set up. had 2 blown fuses that didn't let lights work on trailer, so they helped me find and fix the issue. great people.

William G. le

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Le client n'a pas laissé de commentaire.

Justin K. le

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Le client n'a pas laissé de commentaire.

jason C. le

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Everything was great when I pick the uhaul up...ace manager and clerk wr really nice. When I brought the truck back the next day the manager was a jerk and treated my wife and I horribley!

DAN K. le

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Inside of truck and cargo area was very clean. No problems with rental at all.

Elijah B. le

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It was already excellent. Staff was courteous, kind, and pleasant to work with. The ACE hardware shop where this is located is clean and well-maintained. It is easy-to-access and was open later than many other Uhaul offices. All-around, it was a good experience.

Michael T. le

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I had to go to this location because my original reservation had been cancelled because I was outside of the 2 hour pickup window. The problem is, I knew nothing about the 2 hour window. I had done the pre-pickup registration and received a message that you are all ready to go. I assumed that because of this pre-registration, I could pick up the vehicle when I wanted to. Failure on your part to notify me of the 2 hour window proved to be very, very time consuming, frustrating and very inconvenient.

Jose R. le

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I would be nice if employees would not make customers feel they are guilty or it was their fault, responsible for damages, rental items left in the vehicle, cleanliness, etc.

JOHN M. le

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Le client n'a pas laissé de commentaire.

CHELSEA B. le

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Nothing customer service was very helpful and polite

Jeff M. le

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Le client n'a pas laissé de commentaire.

cody G. le

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Le client n'a pas laissé de commentaire.

Tim H. le

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Le client n'a pas laissé de commentaire.

Virginia R. le

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Excellent customer service. Friendly, helpful

DONALD R. le

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Be more responsive at the U-Haul counter so customers don't have to wait so long to b be waited on.

Thomas V. le

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Le client n'a pas laissé de commentaire.

Nicklaus B. le

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Le client n'a pas laissé de commentaire.

Christopher C. le

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Overall a solid location to rent from and a decent experience. I had the trailer for 24.75 hours and was charged for two full days rental. I intentionally picked it up at the end of the day Thursday, +/` an hour, as I knew I'd be dropping it off at the end of the day Friday. A grace period of an hour on a daily rental would go a long way toward endearing U-Haul to its customer base. The connecting chains were also connected in a way that caused them to drag for a majority of the trip. I'd simply ask that more care be extended when connecting future trailers.

James G. le

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Le client n'a pas laissé de commentaire.

Nancy P. le

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Yes, very helpful! and was very good showing me how to hook up the trailer, what to look for, what to check. Gave me confidence in pulling a trailer for the first time!