Le client n'a pas laissé de commentaire.
Dustin H.
Customer Reviews for Ace Hardware Hutchinson
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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They still asked for the same information that was supplied on the pre-check out so why do it twice????
Bret N.Good experience all together
Todd N.Best experience I've ever had renting anything from any company. The person I dealt with at Ace hardware in Hutchinson Minnesota was knowledgeable helpful and extremely friendly my dog even liked him and my dog is a great judge of character, I'll definitely rent from there again.
TRACY G.It was confusing of where to park the truck
Todd N.Make sure they verify how much gas is in the tank
Greg S.Tell Hutchinson MN they are first class all the way .
Noah I.The location and people have to say were very helpful. Your website sucks. I would never use your website again and just go directly to the local site.
Paul D.The people at Ace Hardware are great. Always a good experience. Equipment well maintained and clean.
JEFF G.Immediately helped.
James J.The tires on the trailer needed to be filled which we had to do ourselves. Very disappointing in this transaction.
Tyler S.The location was amazing, the website for Uhaul wouldn't let me rent it longer than 18 hrs meaning I had to drop it off at 3AM. The location associate took care of it for me.
Jetta M.Dave and the entire Ace Hardware staff in Hutchinson, MN are excellent!
Mike S.Proce per mile is steep
Korey J.Dave and his staff in Hutchinson are excellent!
Michael S.Truck seemed to not have brakes! Truck was scary to ride/drive. Didn't use dolly, was charged for dolly.
Elizabeth J.Help connect the trailer, or at least walk outside with me to show me the unit. Lazy.
GENE E.No improvements needed as far as I'm concerned!
James F Z.Have updated prices and updated drop off locations.
Amanda B.Please don't reassign my pickup location to be an hour away. It was a bit of a hassle to pick up and drop off within the time constraints I had to work with.
Jared K.Dave at Ace Hardware is so professional and friendly, it was such a great experience!
STACIA J.The employees were very kind and helpful. Merci
Deanna J.Everything went just fine.
HARLEY A.I won't rent from anywhere else but this location
CHRIS R.Thank you for the great customer service!
Michelle P.Everything was great! Thank you.
STEVEN M.Customer friendly experience.
Harvey P.I can't believe that a 6Ã-12 trailer doesn't have a trailer jack on it. It is heavy and difficult to maneuver when hooking up or unhooking.
Scott J.Nothing! A great experience!
Matthew K.Gentleman at the location was polite and helpful. Uhaul rental rate increase is a ripoff and he agreed and tried to help lower the rate (unsuccessfully). Given the rate increases, I'll be buying myself an enclosed trailer this year!
Nate T.So efficient, professional and friendly.
Stephanie N.Very friendly! No recommendations for improvement.
ruth C.I rented the 26ft truck. When I got there the truck was ready right at 8 when they said it would be, It was warmed up and ready to go. i would definitely go here again if I need another rental. Great service!
Daniel B.Absolutely easy to drop off your rental and employee knew what he was doing. Keep up the good work with customer service. 5 star again in my opinion!
Jason E.Everything about the experience picking this up was very good. Pick up was scheduled and was able to get everything taken care of on time.
Chuck S.Great place to rent from
Josh G.When picking it up the man helping us noticed the taillights on the U- Haul did not work on one side and he said that's not a requirement for you to take it. Well, I was taking it to Florida, so it was a big deal. I had to call and make an appointment take time out of my day to sit and wait while it was fixed then I had to pay for it on a credit card and pay interest. I was finally credited but was told by the Minnesota dealer that I would be refunded the money as soon as I turned it in. Not how that worked
SHEILA V.Didn't notice an abundance of inventory but customer service was outstanding. Had an issue with a tire on the way home with an empty trailer, asked them to evaluate. They took the trailer in as returned there instead of taking back to original store, will deal with tire issue and trailer disposition. Even gave compensation for trouble. Pleasant conversation with associate at store.
Robert W.Your computer app left it unclear when check in was to occur. A week before? A day before? Let your customers know! Also, you have no reminder app or app verifying the rental equipment is indeed there.
Richard H.Turn signals/brake lights on first trailer did not work. Fortunately the location had a second trailer. Heidi stayed late to change the paperwork to the second trailer. She was awesome!
Suzanne H.Great service and got my questions answered.
Nicholas S.The overall experience was excellent.
david J.Location and staff were helpful and great to deal with. The problem was the distance to the location. We had requested a location 20 minutes from our house, but were forced to travel almost an hour to pick up the truck. It is just frustrating that there is no coordination to facilitate trucks being in desired locations - just call two days before the move and hope there is a truck there, otherwise tough luck. Seems like there could be a better way to handle the logistics.
Brett H.