Excellent, fast and friendly service.
Christen M
Customer Reviews for Ace Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Super easy and convenient. The attendant was very helpful.
JONATHON RStaff was great! As soon as I pulled up, my truck was ready! Very friendly staff.
Rayond RThe person receiving the U-Haul was very nice and helpful and great representative for the U-Haul company. This was a refreshing change from our initial interaction with the personnel in Maryland.
Charles CReally easy to rent and pay for. Friendly clerk. Everything just went so smoothly and without incident
kolton bKeep doing what you are doing, this was an easy move because of the service I received.
MELINDA HGreat experience as usual. The person working there is always efficient and very pleasant to work with. Excellent experience !!
Louis Kstaff at this location absolutely brilliant, very helpful! will rent from this location again. thank you
Shane TThe site had no personnel.
Burt PNothing. They went above and beyond to help us when everything fell apart on our end. Fortement recommandé!
Brian BVery fast and friendly service.
Rich Bmobile app not functional
David SMake sure all fluids are filled..the washer wiper was empty and make sure to return deposit right away not in a check
linda vThe equipment and location was changed by U-Haul without notifying me…will never make an online reservation again. U-Haul's online reservations system is horrible
James HUsing the "pick up your truck" was a nightbmare. Took more than 40 minutes as the app kept crashing
Skagit OCheckout and return was quick and easy.
Thomas GThe attendant was very helpful, and everything went smooth as could be. No issues no complaints. Your lot attendant is an asset to this location.
Norman BI picked up a pickup truck for a couple hours to transport a large bookshelf I'd just purchased. The round trip only cost $30, which was 1/3 of what the delivery fee would have been.
JOHN FThe aging tiny house that serves as the office is very unique. Very quick and positive rental process at this location.
Mark CThe lady working the office was extremely friendly and helpful.
Melinda EExcellent service à la clientèle.
CRISTIAN IThe gal at this location was good at her job & very friendly.
Stephanie SCan't think of anything
EILEEN JEmployee was great. Helped me back up to the trailer. Hitched and unhitched it for me. Great experience.
Kurtis SSales rep at Ace Self Storage was fantastic. We need more people like her in the world.
Scott WI’d like to thank Kim for her great customer service.
Mark HI won't ever use uhaul again
Nicholas NThe attendant was very helpful with hooking the trailer up for me. He answered all my questions and made the process go quickly.
ROBERT PFast, friendly, terrific customer service.
MICHELLE LRien
Jack SSelf drop off
Matthew BThe person running this site does an excellent and efficient job. Have rented here many times with no problems
Brian RMy drop off location DID NOT EXIST, though I had communication from U Haul giving me the address. Since the non-existant drop off location was on AN ISLAND, I had to take the truck back across Puget Sound on a FERRY and blow all my plans for a short vacation. I wouldn't recommend U Haul to ANYONE!
Dale BKim was a friendly supportive agent who made our experience renting uhaul go smoothly.
Shelee KRepresentative went above and beyond to help me out when I left my Disabled Placard in the vehicle
COLLEEN KGeat job
Dale JThe customer service was spectacular! Able to help and offer solutions to my problem. A wonderful experience
thomas iFriendly & quick service. Clean truck & easy drop off
Gregory BKim the local Manager is great to work with. Will keep using this location for my future needs.
john pEasy location to find, very helpful staff. Professional, knowledgeable and caring.
Ronald PEmployee was super friendly and helpful. I originally had a one way reservation. It got switched, based on availability, to a location much closer to my destination. The employee switched my reservation to 'in town' based on that to save me a few bucks. Much appreciated! I would definitely recommend this location!
Kasey KUhaul rep was great, truck was clean and ran like a top!
jim BAlways a easy place to rent from
David BKim was great! Loved that van was warmed up ready to go!
Maggie WKim was awesome ! check in and check out was speedy.
Maggie WLady was very nice and took care of my order.
Stan LThe truck was empty on gas and old Also had many problems with it starting, had to call road assistant and at the end had to call a friend to Jumpstart cause it was going to be 1 hour before they got to where i was and lost 2 hours of valuable time
Pedro SWe are very happy with Ace and highly recommend them to anyone in need of storage.
Thomas S | Expérience généraleyour attendant was very helpful and made the rental a breeze
barry w | Expérience généraleThestorage facility would not accept the car because it is still not registered under my name. A bill of sale and receipts were faxed but no luck.
Privacy R | Premières impressionsKim was very helpful, and i appreciate her committment to making sure we were satisfied.
Privacy R | Premières impressionsPhone was not answered once. Called several times over a 3 hour period. Office manager was preoccupied with personal matters outside the office when I arrived to signup. Not very professional.
Privacy R | Premières impressions