A cheerful and efficient interaction is important. It was very good.
todd k
Customer Reviews for Aceto Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Only request is to have a dolly available for moving washer/dryer
Yahaira PCouldn't get a returned phone call. Left FOUR messages. It's not acceptable to have to chase down information
FRANCIS OVery friendly and professional staff
MIRNA GVery friendly...equipment trucks or vans are usually available and clean.Highly recommend this location.
Bernadette MExcelente y muy buena atención al cliente
CRISTIAN NVery friendly and professional staff
MIRNA GVery friendly...equipment trucks or vans are usually available and clean. Highly recommend this location.
Bernadette MI can not think of anything
JOHN LGreeted with a very welcoming smile & positive attitude. Grade A+ service.
RONALD TRien
ROSLYN JBigger parking lot lol 😂
OSVALDO RI noticed in the truck that the headlamps comes on each time you start the engine. There was a hole in the place that once had the light knob
ALPHONSUS OJust make sure the equipment is working efficiently..
SHAWN HCustomer service amazing. Always the same energy and enthusiasm. Will not change location at all.
MARINA UDrop trailer on the end of building! Have a great day! Never had an easier drop off
RUSSEL CThe girl who helped us was incredibly polite, helpful, knowledgeable.
WILLIM LVery friendly and helpful
THOMAS JI did not need to interact with any personnel, self drop off went smoothly
Victoria RThe process was seamless. The clerk at the office was very pleasant.
Carlos GVery gracious and hospitable staff
DANIL MNice staff friendly and professional
Juan GVery friendly and helpful
Mark KVery respectable people very polite
Jomaris PI Loved all the people that work there. They were all So friendly and kind.
Julie FThe truck I reserved wks prior to my move was unavailable yet they let me reserve it online. I wasn't told it was unavailable until the last min. The truck I was given as a replacement was in need of repairs, especially a steering wheel alignment so I felt unsafe driving it. I paid for 1 dozen furniture pads I didn't use because they never informed me some came with the truck. After returning the truck and letting them know I never used or opened the pads I still wasn't refunded for them. Overall if probably go somewhere more reliable
Jessica DGreat experience. Very nice staff at the shop, efficient and zero issues picking up or dropping off.
Daniel HI had trouble with my phone app and the online personal I called was zero help. I was outside for 30 min. Trying to figure it out. Really bad experience I might not rent from uhaul again.
Ricardo JI've rented from this location multiple times. The staff is very friendly and the service is great. I live locally so it's extremely beneficial to have this place close by.
CHRISTOPHER MStaff very pleasant and helpful
Kelley Cvery easy to talk too.
karen jGood service
Alfredo EEASY! Second time renting from Aceto Auto Repair. No problems! I chose them because of location, close to home (Philadelphia) and easy access as they are on a 2 lane highway very close to 95, 76, 42, 55 and 295. The first time the Gentleman gave me some tips and personal experiences with the auto trailer. The second time renting the same trailer, he offered to help but I reminded him that I had done it before and I would ask if I needed help. I plan to return the next time I need an auto trailer or any U-Haul product for that matter. The auto trailer is awesome BTW.
Todd RExcellent place to rent an U-HAUL
JERRY KIt was a convenient location and a quick transaction, the atmosphere/space/auto center customers did feel in the way though.
Dallin RExceptional customer service!!
Christopher WYour service is just fine and I thank you.
Lawrence MThe only improvement based on my prior experience would be if the rental truck could be filled with fuel prior to the next rental as my rental fuel tank was only a quarter full when i picked it up. Starting off with a fuel tank makes one have to fill it before and after they perform their move and cuts into their schedule. This can affect their experience with the companies rental trucks.
Matthew AMaybe Saturday rentals . But honestly everything was GREAT. Very friendly and courteous. Thanks again for a smooth transition.
ALMUBDI MI didn't get to interact with anyone because I dropped off the truck off hours. Big parking area and easy to park. Overall a good experience.
Iman SFriendly knowable service they serviced me with a 10. I would recommend them to everyone
MARC LSuper friendly! They even gave me a ride home after returning the van!!
Stephen CNothing, I believe the current system is customer friendly and very easy to navigate via app.
CARLOS GGreat customer service and support
JERRY KThe van was available and very affordable!
Wajeedah SThis location was friendly and professional. I'm satisfied with the experience I was provided with.
Luis SGreat customer service. Thank you!
Yashira CThe young at the rental counter was welcoming, efficient and fast! I had a great experience at this location.
Nicole PIt was perfect from the beginning to the end. Recommended!
Jonathan CVery good
ROBERTALEXANDER RService amical
Joseph KMake sure vehicle is sanitized, with it being cold and flu season. Other than that, very friendly and was done in a timely manner.
Danielle RThe van was terrible. Had dirty clothes and had dirty stuff spilled in the cargo part of the van. The front part of the van had a very bad odor.
Vivian A