I wouldn't recommend the company uhaul to anybodyRoodson P.
Customer Reviews for Acorn Mini Storage Lakeland
(U-Haul Neighborhood Dealer)
Pour nous contacter
Lakeland, FL 33805
Services dans cet établissement :
- Mon–SatDe 8 h am à 6 h pm
- DimancheDe 9 h am à 4 h pm
Heures d'ouverture spéciales
- 12/24/2022: 8h00 am à 12h00 pm
- 12/25/2022: Fermé
- 1/1/2023: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Cruise control so the long drive is easy.Wallace H.
Le client n'a pas laissé de commentaire.PEDRO T.
Great experience! Highly recommend this storage unit company to anyone!!!Randy F. | Expérience générale
Personal excellentBill C.
Le client n'a pas laissé de commentaire.Kevin J. | Expérience générale
This is one of the BEST storages I have rented from. Great Experience all the way around. Highly recommend this place for your storage needs. Sincerely, Melissa NealMelissa N. | Expérience générale
Le client n'a pas laissé de commentaire.John C. | Expérience générale
Friendly. HelpfulFrancis S. | Expérience générale
Le client n'a pas laissé de commentaire.Adams A.
I was so impressed right out of the gate by Lisa and the guys! Right from the bginning, Lisa called me to let me know she had received the reservation. So helpful and above and beyond. Most of the time you simply get the automated confirmation response (which I did receive), but Lisa called and that helped make our whole move less worrisome because I felt I had someone looking out for us! Then upon arrival, Lisa went above and beyond again to make sure we got the best deal possible both for the rental time and when it was time, getting us a truck to move out! Simply put, Lisa and the guys were so helpful and friendly, we felt like we were apart of some Acorn Mini Storage family! It was obvious this team enjoys working there and they love their owners. They all made comments about it being the best place to work! So kudos to the owners for being awesome! The facility is brand new and very well maintained! The team working there takes pride in the cleanliness and keeping things in order! When you're in a huge transition such as we were, there is a lot on your plate that can be a huge hassle. Lisa and the guys with Acorn Mini Storage took that hassle away and made that leg of the transition very smooth! I loved working with this facility and the team there! Lori H. | Expérience générale
Very pleased with this facility. Would recommend to anyone looking for storage.Connie M. | Expérience générale
Le client n'a pas laissé de commentaire.david B.
Le client n'a pas laissé de commentaire.Rick L.
Excellent serviceMichael B.
Le client n'a pas laissé de commentaire.Mindy H. | Expérience générale
Le client n'a pas laissé de commentaire.David W.
By far this is the best U-Haul location I have ever dealt with and I am happy to spread the word and go there again when I need a truck or supplies, even storage. Merci encore.Elizabeth S.
Le client n'a pas laissé de commentaire.Thomas C.
So friendly and convenientDavid B.
Le client n'a pas laissé de commentaire.David A.
The manager of that facility was always very helpful with making arrangements for truck rentals getting supplies giving advice etc. My move was a lot easier with help help! Merci.Stefani S. | Expérience générale
Le client n'a pas laissé de commentaire.Rochelle S.
Le client n'a pas laissé de commentaire.Jennifer J.
Le client n'a pas laissé de commentaire.Dacia D.
The guy at the office is amazing, the best of the bestJOSE C.
not a thing the truck drove excellent all the way to tennessee was great smooth ride for big truckRobert B.
Nicest people in the industry! The property manager is awesome! Very nice and honest!Ronald F. | Expérience générale
Thank you. Everything was great. We'll be back next May when our son has to move out of the dorms for summer again. jennifer p. | Expérience générale
Great experience. Needed storage for my son during the summer break from school. Nothing but pleasant and accommodating. Very clean, organized and safe. Defiantly will use them again.Marshall P. | Expérience générale
Le client n'a pas laissé de commentaire.Cathi E. | Expérience générale
staff at acorn mini storage were great they went way above to help me would highly recommend they deserve 10 starsRobert B. | Expérience générale
Positive experience all around!Melissa M. | Expérience générale
As usual great service and very personable staff!! Highly recommend this Uhaul location.Hank S.
Good place, clean and good location.William G. | Expérience générale
Le client n'a pas laissé de commentaire.Timothy S.
Great people and very friendlyronald H.
Le client n'a pas laissé de commentaire.Karen K.
I've rented a UHaul more than 30 times in the last 18 years. I have never had a rental go so smoothly. The online booking was easy and when I arrived at Acorn Mini Storage and UHaul Rental, Lisa was pleasant and organized and efficient. The pickup and return were effortless. So impressed!lisa A.
Spotless storage and friendly staff. Very helpful and tell you all you need to know about access to your storage unit. I would recommend it if you are looking for a storage place. The units are very easy to access and even have carts for you to use. We used climate control and we were so pleased. Did not have to worry about our stuff getting ruined or infested with something. Don't look elsewhere in Lakeland Acorn Mini Storage is the best.Dalene W. | Expérience générale
The manager is exceptionally good at her job. She is always friendly and willing to help when needed. If I ever need a storage unit in the area of Lakeland, I know who to go to because of her customer service.Graham G. | Expérience générale
Excellent customer service!!!ALEXANDRA M.
Easiest place I've had to business with when it comes to storage. Staff was polite,friendly,and made you feel like old friends.James S. | Expérience générale
Le client n'a pas laissé de commentaire.Delvis V.
Le client n'a pas laissé de commentaire.Alex R. | Expérience générale
Le client n'a pas laissé de commentaire.Chiquita J.
We had an excellent experience. James was very helpful and informative.Jason h. | Expérience générale
This place was amazing, Lisa and the staff at acorn are incredible so nice and friendly, the facility is top notch… I highly recommend them if your in the area you won’t be disappointedJames D. | Expérience générale
Le client n'a pas laissé de commentaire.William L. | Expérience générale
Would definitely use this facility again. Super clean and well maintained. The staff was courteous and professional and went above and beyond to make sure we had everything we needed.Andrea H. | Expérience générale
The manager lisa was the best. If you had a problem she was right on it. Very knowledgeable and very nice. Wish I could have still afforded it I wouldn't have leftSarah T. | Expérience générale
Lisa and James at acorn storage are absolutely amazing..James D.
Le client n'a pas laissé de commentaire.Nicholas G.
Lisa is so nice she is your best employee she is the reason I keep using this location hwy 33 Lakeland, Florida. Scott Rogers,SCOTTY R.
Le client n'a pas laissé de commentaire.james G.
Lisa and the staff were great. Great customer service!Jason P.
Le client n'a pas laissé de commentaire.Frank Manuel R.
Everything was great!Michael J.
It was a easy and seamless experience. Would definitely use the location again. The woman at the front desk was so helpful and friendly!Alicia C.
The lady that works there is awesome She is the reason I keep using that location she is so nice and professional. Scotty ,SCOTTY R.
Le client n'a pas laissé de commentaire.jermaine E.
Can't think of anything right now 👍🏽Carmelo M.
Thank you so muchCharlotte B.
Le client n'a pas laissé de commentaire.MICHAEL Z.
Le client n'a pas laissé de commentaire.GERALD E.
Le client n'a pas laissé de commentaire.PEDRO T.
I couldn't be happier with Acorn Storage. The facility was very nice and the office staff were always so helpful. I would absolutely recommend them!!!Debra A. | Expérience générale
Very good experience with our uhaul rental. Process was easy and fast.Brad W.
Thank you for all of your help. All of the office staff have been fantastic to meLisa D. | Expérience générale
Thought I did not need storage. However realizing I still do, I found a better price. Merci.William S. | Expérience générale
Le client n'a pas laissé de commentaire.DAVID Q.
Le client n'a pas laissé de commentaire.Margaret C. | Expérience générale
This process was actually a lot more simpler than I expected. Your customer service rep was very helpful, polite, and thorough explaining the whole process. I absolutely would recommend this spot to any family member or friendJEREMIAS C.
Le client n'a pas laissé de commentaire.DEANA S.
Le client n'a pas laissé de commentaire.Brittany p. | Expérience générale
My experience was awesome. I'd do it again if necessary..thank youJane S. | Expérience générale
This location went above and beyond to assist me. Lisa, Ed and James were terrific.JENNIFER J.
Le client n'a pas laissé de commentaire.SCOT G.
Le client n'a pas laissé de commentaire.WILLIAM T.
What can I say this location is over the top!! Lisa and her team went out of their way to make my weekend much better than where it was headed. Lisa thanx again and I wish you all the best in your business. Kindest regards Hank.KERRY S.
I had a friendly easy experience. Thank you.WILLIAM S.
The service was phenomenalNATHAN J.
Lisa was fantastic! She was super friendly and helpful.SHANITA A.
Trailer was perfect. From start to finish everything went great.RICHARD C.
Le client n'a pas laissé de commentaire.Leon L.
Le client n'a pas laissé de commentaire.WILLIAM B.
Le client n'a pas laissé de commentaire.ROGER M.
You have a very nice, well-maintained place. Merci.Chris S. | Expérience générale
Get rid of ants in the truck!XAVIER D.
Whole rental experience were great. Excellent service à la clientèle.BLAINE B.
Le client n'a pas laissé de commentaire.Ryan H.
Le client n'a pas laissé de commentaire.CARIDAD W.
I cannot say enough good things about Acorn Mini that I used to rent a truck to move out of state. I have never rented a UHaul truck before and had lots of questions and needed advice to maneuver through the technology aspect of registration. The Manager Lisa and Assistant James went out of their way to make sure I had no issues right up to the day I picked up the truck. The truck was spotless and was exactly the right size for what I needed, I would highly recommend this location for truck rental or storage needs.Judith W.
Everything seems very good. Don't know what I could suggest to improve.JOHN F.
We had a great experience with our one month rental at Acorn Mini Storage. We couldn't be more happy with the service, the ease of the entire situation, and the cost. I highly recommend Acorn Mini Storage and I will gladly use them again. Thank you Acorn Mimi Storage for your friendly staff, clean and well lit facilities, and ease of renting and accessing your units!kimberly B. | Expérience générale
Le client n'a pas laissé de commentaire.Veronica R.
Lisa is compassionate and goes above and beyond since she knows the stress of moving and the life changes that often come with that. The guys were great too. We had many odd things to happen, and they helped me troubleshoot to more than a few solutions.Virginia F. | Expérience générale
Le client n'a pas laissé de commentaire.JASILYS S.
Excellent customer serviceGregory L.
Excellent customer service..ROGER P.
Le client n'a pas laissé de commentaire.MICHAEL D.
Best storage unit I ever had.Shedrick M. | Expérience générale
Never had any problems at this location.VERONICA M.
I have and will continue to recommend your facility ! Blessings LMLarry M. | Expérience générale
Bigger sign. LolVICTORIA T.
very friendly and knowledgableLawrence D.
Keep up the great service!MARIAN C.
I am a perfect one to do an advertisement for Uhaul. I've alway used U-Haul. I called Penske and they sold me a bag of goods, I rented one of Penske 26 ft trucks. They said it had powerful Diesel, great fuel mileage and it had more power then the U-Haul. They further said, Uhaul is not the same company anymore and U-Haul don't deliver on time and Uhaul's trucks are old and worn out. So we rented the Penske 26 ft truck in June. What's should of took us 24 hours, took 42 hours. The truck beat us up so bad, we had to continue to stop and rest. The truck took so long going up small hills and between the truck having no power and rode so hard, we were exhausted by the time we got to our Destinations. We switch to Uhaul most recently and the truck walk up and down hills and drove like a sports car, having a smooth ride. ThanksDOUGLAS C.
Switching locations was confusing - update emails/texts were sent promptly, but for people who don't check their phone a lot the updates may get missed. The cancellation text did get my attention, though caused a bit of panic.TERESA M.
Le client n'a pas laissé de commentaire.DANIEL A.
The employee who check us out was not very friendly. When I can in he was on the phone and didn't even say â€œI'll be right with you â€œ so at that moment I felt something was off. When we went to inspect the truck he opened the back and there was a couple of cigarette butts and a couple of pieces of random dog food. When we received the truck we were unable to look in the back since it was on a ramp. We had to move in a hurry today due to unforeseen circumstances and didn't even notice those things. I explained to him we did not have a broom but if he would give us one we would sweep it out there. His initial response to the two cigarette bits and the couple pieces of dog food after I told him we don't smoke and don't have a dog were â€œWell that's joust weird thenâ€. He was very unpleasant and would not give us the brim after he made us feel like we were lying to him. I don't appreciate how he treated us and will never use that location for business ever again! He finally said well just for get about it and oh by the way you went over your miles. Which was fine but his attitude and demeanor were very unacceptable and definitely rude especially since we had an emergency and we're not expecting to have to move so quickly. I am very unsatisfied with the drop off location and one again I will not be using it ever again. People move for all kinds of reasons but a little empathy and kindness goes a long way.Desiree D.
Le client n'a pas laissé de commentaire.CHARLES G.
include a document with the drawing of the truck like rental car do, and mark what is damage including the label sign comment. I just returned a 20 foot truck and received a bill for Missing/Damage and i thinks it due to the promo label that the Lakeland site mentioned. I returned same day it was only one stop at home to load the truck.JOSE C.
Lisa is great very helpful when I had questions.Christine M. | Expérience générale
Had no issues what so ever and the service was quick. The past part of the hole experience is everything was ready to go when I got there no delaysShedrick M.
Great customer service , very pleasant staff ,took the time to make sure my needs were met , I strongly recommend this place ,the price was great and the truck I used was wonderfulAlbert S.
Le client n'a pas laissé de commentaire.EDWARD V.
Le client n'a pas laissé de commentaire.STEPHEN S.
Le client n'a pas laissé de commentaire.STEPHANY B.
Everyone from Lisa to the black and curly haired dude (I am sorry I didn't catch his name) were superb. Lisa is a rare gem.VIRGINIA F.
Le client n'a pas laissé de commentaire.CHARLES M.
Le client n'a pas laissé de commentaire.ROGER M.
Everything was good service I am very happy with their service and definitely recommend this place to friend , very good equipment very good experience.HUGO D.
Le client n'a pas laissé de commentaire.BRANDON B.
Le client n'a pas laissé de commentaire.JILL ELIZABETH B.
Awesome and friendly company.VICTOR A.
Super nice place. Friendly and convenient. Always clean.LORIM M. | Expérience générale
Le client n'a pas laissé de commentaire.Richard G. | Expérience générale
Le client n'a pas laissé de commentaire.Joshua P.
Le client n'a pas laissé de commentaire.Robert G.
The staff couldn't have been any better.Ryan F.
Le client n'a pas laissé de commentaire.HECTOR M.
Le client n'a pas laissé de commentaire.Brenda B. | Expérience générale
Need to make sure all tires are in good condition so no accident happens. My experience was horrible inner tire to driver side pop in the middle of the highway and outer tire was in the same route.Nora P.
This storage company is one of the best ones out there. Plus staff was excellent. Highly recommend this company. Thank you Acorn Mini Storage.Melissa N. | Expérience générale
very secure with a great staff. A little pricey for outdoor storage but we would do it again. MerciWilliam D. | Expérience générale
Le client n'a pas laissé de commentaire.Chris S.
Le client n'a pas laissé de commentaire.William G.
Le client n'a pas laissé de commentaire.DONALD LEE II K.
Le client n'a pas laissé de commentaire.STEVIE J.
Le client n'a pas laissé de commentaire.CLEMENT M.
Le client n'a pas laissé de commentaire.NANCY G.
Awesome storage facility and great people to work with!!!!!Brenda B. | Expérience générale
We have already recommended you to others. Thank you for your good service and value ! Blessings !LARRY M. | Expérience générale
Le client n'a pas laissé de commentaire.Sam G. | Expérience générale
Excellent place, perfect location.WILBERN S. | Expérience générale
Lisa and staff are very friendly and helpful. Pleasant experience!Tonya A. | Expérience générale
Acorn is great facility for your storage needs I do appreciate the professionalism as well as the honesty from your staff I think that Lisa is a great asset for your company and a very down to earth person thanks again for your helpCHARLES C. | Expérience générale
Le client n'a pas laissé de commentaire.Delia V. | Expérience générale
The areas were clean,well maintained & felt very secure. The staff was extremely easy to work with. I have recommended this location to my friends & neighbors.easy in & out. Like to say thanks again. JOHN E.John E. | Expérience générale
Very satisfied and had great service.Lisa P. | Expérience générale
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