Best experience I have ever had with Uhaul.
Nyla T.
Customer Reviews for Acorn Mini Storage Of Port Orange
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The counter clerk was great and the process was quick and smooth. Thanks for great service
nuquana H.Such a great and convenient location!!! LOVED it!!! =)
KIMBERLY D.Unit not needed. Thank you.
charlene s. | RéservationMaintain the attitude of making the customer feel important!!
Tom R.This place was awesome. Customer care was a One a Ave highly recommend it.
Gary H.I always felt safe and never worried about my property being left. The area is clean, convenient and always well lit.
Heather R. | Expérience généraleBest storage facility I've used. Everything is paved, always clean, access is easy with your code, staff is always friendly and helpful. Je la recommande fortement.
Joshua I. | Expérience généraleA wonderful place! Clean and well maintained. Staff was always helpful and friendly. Santo's is an excellent manager and the company should be thrilled to have such a dedicated employee!
Patricia D. | Expérience généralequick and easy at the counter, clean vehicle, easy return - pretty flawless
Charles R.The buildings were clean, never any dirt or debris in the building or on the grounds. Our unit was always cool and dry. The office staff was helpful and had answers to any questions we had.
Marlene H. | Expérience généraleThe truck was very squirly on the road, very loose steering and transmission was making a weird noise and didn't want to shift.
Carly S.Just keep doing what your doing!
Mark W.All was great!
Phelps P. | Expérience généraleSantos is NUMBER ONE
Marian L.The truck I reserved was waiting for me and everything went well. The employee at check-in was very polite and knowledgeable. I did mention to the employee when returning the truck that it was stuck in tow mode and they were aware of it and said the problem does have a work order in for the repair.
ED W.Make after hours returns more simple. The site was a little frustrating and we could not complete the necessary steps without getting kicked off the site. I will have to call in the morning and hope they don't charge me the $20 convenience fee.
Darrell W.Best storage I have used!! VERY CLEAN! VERY CONVENIENT LOCATION! GREAT SERVICE! Will definitely recommend to friends and family and will DEFINITELY use the same facility when I need storage space again! ⭐️⭐️⭐️⭐️⭐️
Nancy H. | Expérience généraleI've been using this storage facility for the last 3-4 years and it's been great! No issues whatsoever. I will recommend it always and I will use it again if I need to. Merci.
Diana C. | Expérience généraleGreat experience- I could not ask for anything more
Matthew R. | Expérience généraleGentlemen who took care of me was very professional, explained the options, I was in and out in no time!
Patrick M.Nice guy at location
leland F.Nice place but they kept raising my price despite the fact they probably had 100 new units from when I moved in. Seems kind of greedy.
Patricia R. | Expérience généraleCustomer service is excellent. The employees are helpful and courteous. I would recommend this dealer to anybody.
john B.Acorn Mini Storage Of Port Orange is a very clean facility. Owner was super helpful and friendly. Another painless process to obtain and return equipment. Uhaul and Acorn together is amazing.
Robert L.the truck has a loose front end, It was a little tough to keep it in my lane. Also It read full on the fuel gauge, but I went 10 miles and put 3 gallons of fuel in it.
Patrick D.Joel was fantastic,. Properly air conditioned the office, it was very warm in there.
Andrew F.Excellent service, easy to made the reservations ,in and out under 15 minutes.I used this location before and Mr Santos Velasquez was very skilled and helpful.Very clean and neat location with a great products like brand new maintained.
Marian L.Easy and smooth transaction. Just take your own pictures of pickup and drop off for your own security.
Christopher D.Clean, well maintained. Staff are friendly
louis K. | Expérience généraleExcellent service à la clientèle
Jacqueline I.The facility is great. The trailer I rented this time was not operating correctly. The trailer brakes did not fully release, the entire tow was like dragging an anchor. You need to better maintain your equipment.
Ed Z.Truck had service issues and no air conditioning.
WILLIAM J.Very accondating and gave great suggestions.
Raymond S.Staff was overly helpful which made the stress of moving alittle easier to take. My wife and I really appreciated it. Locker was clean, no problems with accessing yard, Staff was professional! I would use the place again!
Richard B. | Expérience généraleOffice personnel knowledgeable, very helpful, and also very friendly.
Mark H. | Expérience généraleBetter areas to drop off trailer or equipment when the office is closed
brian O.The staff was excellent to work with and the flat bed cart that was furnished for the storage was of great help.
DENNIS J. | Expérience généraleEmployees are great. Prices are high compared to other places There is a lot of competition out there. Merci
john b. | Expérience généraleI do not have suggestions for improving because I always get great service from the Acorn storage staff.
Carla H.Easy to pickup, easy to drop off..much closer to my house too.
Michael W.Santos is very professional and the shop looked spotless. The only improvement I can think of, is that if the address is googled for directions, it will miss the entrance to the establishment.
William P.Rien
Luise M.Nothing really. Maybe more pickup trucks.
Jon H.Great service, great location and wonderful staff!
Brandy B.Excellent location and friendly staff.
Rosa W.My only complaint would be that when I reserved the truck on line I had asked to pick it up from another location. Someone was supposed to have called by 5 pm the evening before my pick up to confirm and I didn't get that call.
Robert H.Customer service was outstanding
Alonzo M.Great value.
Gustavo B.Unable to return truck with cellphone
Jon H.Acorn Mini Storage was wonderful. However, we requested a rental in Ormond Beach (half an hour to the north of Acorn). We had to drive South to pick the trailer up, and drive back north. Since we were not allowed to return the trailer to the location we had requested to rent from, we spent 2 hours extra in driving time and a lot more fuel. We feel we should have been able to at least return to where we were supposed to have been able to get the trailer. It is U-Haul's policy that we have a problem with.
Scott H.Office staff helpful, professional, nice. Merci
Donna S. | Expérience généraleI felt as though my contents in my storage unit were dry and secure, even after two major hurricanes in our area and major flooding. I would totally recommend this storage facility to anyone looking for a unit.
Josie M. | Expérience généraleService is always pleasant, helpful, and a breath of fresh air !!!! Hard to find people in the service industry who do a good job, but here it is always excellent
Tom R.Very good personality good service very nice. couldn't ask for better. I would give 100 % plush.
Roger C.Fast helpful clean friendly would use again
Phylicia R.GPS INFO IS OF TARGET.... NOTHING TO DO WITH U HAUL 😂 THANKS.... LET'S HAVE A BLESS WEEKEND
Tony D.The Uhaul representative went out of his way to save me delivering the Uhaul equipment at a much further location. Thank you so much for making the drop-off of the equipment so much easier.
Alex H.Service was excellent, truck performed great
Tom R.Everything was great the Mgr of the place A+
Joseph R.Very clean facility. We rented a storage unit for four months because of having to relocate due to Hurricane Ian. The entire process was smooth and easy. We were able to get a climate controlled unit and the building was well lit as well. Easy access to our belongings, etc. Staff were extremely helpful and friendly. Would definitely recommend.
Debbie W. | Expérience généraleNothing Santos was outstanding
Richard B.Acorn storage staff was excellent and customer service was 5 stars. Thanks Port Orange team!!
Allana C.Easy check in and out, friendly efficient service. Would highly recommend.
John M.The gentleman that works at acorn Uhaul is always super helpful and quick to offer suggestions on which vehicle would work better with your particular move. I appreciate his positivity, attention to details and the way he goes above and beyond to try and accommodate his customers and get them on their way. It's not easy dealing with people all day especially those who may be stressed out from the moving process but he does it with ease and with kindness. He is definitely the kind of guy you want in your organization.
Judy S.I had no problems
dave A.The gentleman that help me was super nice. I will definitely rent from here next time I need another U-Haul
RICHARD D.Customer Service and professionalism were excellent. Santos is great and very professional. He deserves a Raise!
Stephen P.Top shelf place- Recommend this place to anyone!!
Michael S. | Expérience généraleThe only recommendation would be to have the staff fully aware of the new style trailer hitch and locking mechanism. The newer style differs from the old style as it has a newer style hitch mechanism and does not have chains but heavy gauge safety cables with snap hooks. This means you no longer run the chain through the tow hitch and back to itself. This also means in order to lock the trailer to the vehicle, one must use a "coupler pin lock" and not a traditional lock through the chains. I would also recommend the video on the website be updated or added as these are two different setups and customers may not be aware of the coupler style lock pin that is required to lock the trailer to the vehicle, the staff member was unaware of this as well.
James F.Vendor called to let us know the truck was not returned so we did not waste a trip Called within an hour to let us know it's back Small things go a long way Thank you
Todd S.Not much, service and location was great. Van rented was in proper working order and drove great. Return process was easy utilizing the drop box after hours. Very satisfied.
Kevin E.None needed!!!
Neil Y.Staff was great! Very helpful and thorough too!
Marsha W.Quick, easy, informative and helpful
Laura D.If you could keep a gate on the place ... Staff is excellent
Lou O. | Expérience généraleSantos was great Use this facility every year during speedweeks
DENNIS M. | Expérience généraleMoving from out of town and Santos Replied to my email the very next day! Was able to reserve a unit immediately. Easy reserving a unit and easy online access to my account for payments and definitely a convenient location to my home!
Alex H. | RéservationGood service; pleasant, professional, walked us through the total process with ease.
Robert H. | RéservationVery nice place and the staff that has been helping me has made this move from 1 state to another the easiest that it could be ..highly recommend this storage to anyone and everyone..
David T. | RéservationFriendly and professional staff that provided outstanding customer service.
Anthony J. | Expérience généraleSmooth account set up and storage termination processes. Very convenient. No problems at all.
Rebecca M. | Expérience généraleEverything was perfect, the empmoyees very helpful an attentive.
Nichloas R. | Expérience généraleWe were more than satisfied with our experience at the Acorn facility in Port Orange FL. The gentleman who we interacted with, Santos, was very helpful from our first interaction with him until the move out. Even though he was jammed up after hurricane Ian hit he returned my voicemail msg within an hour and assured me that the facility was in good shape with little damage to the storage units. A big "A+" to this operation. Sal Colarusso
SAL C. | Expérience généralegate was open for all but the last visit ... otherwise cant say enough good about the place / staff
Lou O. | Expérience généraleStaff at this facility are excellent and extremely helpful. I could not have asked for more. Would definitely recommend this location to anyone storing items near New Smyrna Beach.
bob S. | Expérience généraleWe only left because you kicked us out to make room for more enclosed storage units.
Mark G. | Expérience généraleSantos the office manager is very nice
Joeseph C. | Expérience généraleI was very satisfied with the storage room. Very clean and secure. I will definitely use it again, and I will recommend it to friends and family.
Diana C. | Expérience généraleWe stored our RV with you. Paid one full year ahead only to find out you are getting rid of us with little notice. Knowing what your plans were should have caused you to give much more notice. We could never recommend a place doing what you did to us.
scott d. | Expérience générale⭐️⭐️⭐️⭐️⭐️
Kristina E. | Expérience généraleEverything was good. Your staff is wonderful
Stanley C. | Expérience généraleIt is a great facility. I stored my items from a long distance move for 1 1/2 yrs and never worried about the security of them. The location is excellent and easy to access.
charlotte j. | Expérience généraleSantos is an excellent representative for your company. He's always so nice, informative and accommodating. Merci!
Beth C. | Expérience généraleVery nice storage facility, very clean, very friendly and professional staff
Joseph S. | Expérience généralePersonnel at this site was very helpful, great attitude!
CHRIS D. | Expérience généraleGreat place to store things and know that they are secure Great staff takes care of you quickly and efficiently Thanks
DENNIS M. | Expérience généraleThank you for your service and availability, never had an issue.
Norman J. | Expérience généraleLisa checked me out without my knowing!!!!!
Maha A. | Expérience généraleNice facility
joyce a. | Expérience généraleto expensive
Cathy T. | Expérience généraleStaff was excellent very good to work with
Thomas W. | Expérience généraleTodd was great and very helpful,
Nick P. | Expérience généraleGreat Service! Very clean. Thanks:)
berry b. | Expérience généraleFirst time renting a storage unit and it was a great experience, definitely would use again.
Trena G. | Expérience généraleWonderful facility to store our RV. We only left in pursuit of a covered space.
Mary M. | Expérience généraleI will be looking for a 5’ x 10’ unit in near future
Lawrence B. | Expérience généraleStaff very friendly and helpful with all aspects of our experience with Acorn Storage. Always available.
EVERT O. | Expérience généraleTodd was wunnnnderful! And I've already gotten a couple of people interested in using your Super Storage Facility. Also, have been wondering what the prorated credit will be, as I believe my account went through the 8th of the month. Figure the figure will reflect about 3 weeks 'overage' paid..... Again,many thanks ~~~~
ginny L. | Expérience généraleKeep up the good work. Outstanding service and professionalism.
Jose C. | Expérience généraleThey have the best customer service anywhere, hands down. We have a storage unit and an RV spot and wouldn't go anywhere else. The facilities are extremely clean and secure. We highly recommend them! you Acorn Mini Storage for truly being the best at what you do.
Marjorie W. | Expérience généraleTHE STAFF IS FANTASTIC. THEY TREAT YOU WITH MUCH RESPECT.
FRANCES R. | Expérience généraleTodd did a great job. This is a fantastic facility and I would highly recommend it to anyone who needs to store furnishings.
lewis r. | Expérience généraleVery happy with this storage. Will use again.
maylene r. | Expérience généraleThe facility is very clean and convenient. One of the main reasons we chose this facility was because of Todd. Todd is one of the nicest people and was very helpful from the beginning. I would definitely recommend this storage facility to anyone.
randall r. | Expérience généraleI can’t remember his name, but the guy with the goatee at the front was awesome and should be recommended for retention and advancement
Jack D. | Expérience généraleVery happy with my experience here. The customer service was outstanding. both front desk gentlemen I engaged with regularly were friendly, helpful and accommodating.
John F. | Expérience généraleBrand new, clean and convenient location. Good employees who offer assistance if needed. I would recommend this to everyone.
Richard L. | Expérience généraleGreat service all the time. Storage and rental equipment was clean and in top notch condition. Thanks again for all your help.
Dwight A. | Expérience généraleVery clean.well maintained. Lots of parking. Nice and cool inside. Staff was great and Todd is the man if you need a storage place. I highly recommend Acorn storage
daniel b. | Expérience généraleGreat storage facility. 5 stars on my book!
Carmalina T. | Expérience généraleExcellent storage facilities, staff, customer service, and location. Was so glad they were open Sunday as we drove from out of state and had to unload the car that day. I would defiently use them again and highly recommend them! Excellent all around!
Bridget K. | Expérience généraleGreat place
DENNIS M. | Expérience généraleThe staff was friendly and helpful , I had no concerns of having my motorhome stored at the facility the security was visible and working .
John P. | Expérience généraleEveryone was very courteous an helpful. It was a very good experience and will do it again!
JOHN M. | Expérience généraleTodd was extremely helpful in every aspect of our moving in and moving out. He is a great asset as an employee.
Cynthia B. | Expérience généraleExcellent facility, great staff and very convenient location. Will highly recommend.
Lisa B. | Expérience générale