Le client n'a pas laissé de commentaire.Greg M.
Customer Reviews for Action True Value Hardware
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.sara C.
Very nice and friendly staffTaryn K.
Nothing! Scored and got a nice new truck for my 8 mile trip.Bianca A.
Very friendly and prompt service by both employees at Ace. They were able to help me quickly and went above and beyond.John M.
Clean the windshield.Eric Z.
Le client n'a pas laissé de commentaire.jesus R.
Le client n'a pas laissé de commentaire.Albert M.
Phone reservation system slow. When arrived to pick up trailer store had difficult time getting reservation confirmed with U Haul.lawrence K.
Everything was greatmarjorie R.
Le client n'a pas laissé de commentaire.Michael D.
Great location and fantastic service.Diane R.
Le client n'a pas laissé de commentaire.Denny D.
Great customer service!Scott R.
Le client n'a pas laissé de commentaire.John M.
Le client n'a pas laissé de commentaire.Anthony D.
This location is consistently excellent. I appreciate their contribution to our community and will always see them as my first choice in uHaul rental.Bret M.
Le client n'a pas laissé de commentaire.John R.
All only Great!michael O.
Pete at Action True Value was fantastic!! Very friendly and knowledgeable! We are definitely going to use this location every time we need to rent a box truck, which is quite often!! Thank you for making moving day actually fun!!!kathy P.
Pete at the location where I picked up the truck was EXCEPTIONAL!!! He was extremely HELPFUL, INFORMATIVE and CUSTOMER ORIENTED.Reymundo S.
great customer service. very knowledgeable and friendly.ROSA P.
Le client n'a pas laissé de commentaire.Julie G.
They had a small handwritten sign saying that customers would be charged 45 dollars for after hours drop offs. I had completed my online after hours drop off BEFORE I saw the sign AND there was no place to leave the keys. UHaul customer service couldn't change the drop off location because the check list was completed and as far as they were concerned the truck was returned. I left the truck locked up at the return location at the suggestion of Customer Service but I had to drive to the drop off location to return the keys the next day. The app should not let you start an after hours drop off if the location does not accept them. This is horribly poor customer service and added an hour of frustration at the end of a long day.Wesley N.
The location was only able to supply 31 furniture pads instead of the 36 reserved. They did however correct the cost on the computer. But, could have used the extra blankets. The only 26' truck they had for one way was an old truck with high mileage and a damaged bumper.Kenneth L.
Le client n'a pas laissé de commentaire.Curtis T.
Absolutely Great Service and Great People at this Location.raoul M.
Le client n'a pas laissé de commentaire.Steve H.
Le client n'a pas laissé de commentaire.James O.
Need to replace wiper bladesHOOVER H.
Everything was fine. I think it went by is good as it could be.andrew M.
Le client n'a pas laissé de commentaire.Michael D.
Great place to rent a truck. And the store has so many interesting items!Deborah C.
Le client n'a pas laissé de commentaire.Randy R.
Le client n'a pas laissé de commentaire.melanie A.
Thank you for your assistance 😊!Latoya L.
Close by, reserving a truck was easyMichael D.
We had reserved a truck in calimesa, CA for 8:30am but no one was there. We got help from a Uhaul phone rep that didn't result in getting a truck. The rep changed the pickup location. Almost 2hrs later we had a truck.Jeff H.
Customer service was excellent. Very friendly and accommodative.Michael R.
Nothing. The gentlemen who helped me were great!Vanessa F.
Very customer orientatedCassandra L.
Le client n'a pas laissé de commentaire.enrique C.
Customer service at Action True Value was very rude to me.Manuel S.
Fast and easy pick up and drop offIgnacio A.
Close to home, availability is awesome, and very professionalMichael D.
Le client n'a pas laissé de commentaire.montay K.
Service was Fast, On point, Extremely Professional and knew exactly what he was doing!John R.
Very friendly customer service .. great location .. clean vehicleGordon S.
Le client n'a pas laissé de commentaire.Jerome C.
I will use this site againMichael D.
Le client n'a pas laissé de commentaire.Arnoldo V.
This Locations terribleâ€¦ come to drop off a UHAUL with a time a date to get treated rudely by this older lady and guy by the register just to be told they were already closed (Business doors open) looked at me as if I were a nuisance, told me they didn't know anyone with a uhaul was coming in that day. Got visibility more upset as I did, prolonging the process of everything while I was about to leave they got more upset a other couple had pulled in with another Uhaul to drop off while I was leaving this experience that I had at Action True Value Hardware 10223 Beaumont Av Cherry Valley, CA 92223 Was so bad that I told myself I was going to call and complain Etc etc to UHAUL I never got to it, busy moving Going through old emails and receipts I came across my uhaul receipt and feedback as you can see I had the time todayAlexie P.
Le client n'a pas laissé de commentaire.Mike C.
Le client n'a pas laissé de commentaire.Chris B.
Uhaul is like apple pie and baseball. American icons. In todays world I don't expect perfection but I do expect honesty and responsibility. This particular pick up and drop off location was so refreshing. My first engagement was a young lady that was perfectly suited for her position. Kennedy was helpful, patient and professional. When I couldn't meet my return date/time, I phoned this historic True Value location, and Pete was kind, understanding and more than accommodating to assist with my next day return. Communication is crucial as we all know. Action True Value Hardware makes renting a Uhaul truck, no matter your need, easy and a pleasant experience. In my opinion they've raised the bar when it comes to customer service. I will confidently recommend them to anyone who needs rental truck assistance in the future. Thank you Kennedy, Pete and Uhaul.Ernest T I.
Le client n'a pas laissé de commentaire.Mary H.
I will use this place again.John R.
Le client n'a pas laissé de commentaire.Clifford W.
Le client n'a pas laissé de commentaire.kim D.
Absolutely the best customer service. Friendly staff, down home people. Wish all my dealings were like this. Unfortunately, you always have to book thru U-Haul central, and I get it. It's availability control. Unfortunately when I have booked in the past, I've had to go8-15 miles out of my way to pick up a trailer or vehicle.Richard P.
Great customer service!jordan C.
Uhaul gave me this location to drop the truck off at. When I get there I spend some time looking for a key drop off. There is none but I find a small sign that says they do not accept Uhaul drop offs after hours. I wasted my time and gas doing this.Rachel W.
We got a 10 ft truck that was dirty and I had to clean the windshields at a gas station a few blocks away to have visibility. The hardware store was helpful when I came back and voiced concerns over no tie down straps or ramp. They allowed me to have a dolly with straps at no charge that helped us In arranging our truck to transport the furniture and appliance. ThanksOlan R.
Reservation process was very problematic. Every time I searched for U-Haul truck rental, it took me to Penske truck rental or some moving company, never to U-Haul truck rental. I spent more than an hour trying to get on the U-Haul web site to reserve a truck without success and finally gave up. I got calls from several moving companies trying to confirm my desire for movers. They were disappointed I was only looking to rent a U-Haul truck. Whoever built your website has made it easy for your competitors to hack your web site and steal your customers. The next day I was able to get on your website and reserve a truck without a problem using the same words. Don't know why it was different the second day. Clerks at True Value Hardware were great and professional.Gerald B.
Le client n'a pas laissé de commentaire.Brooke C.
Le client n'a pas laissé de commentaire.Norris P.
Le client n'a pas laissé de commentaire.Ryan L.
Le client n'a pas laissé de commentaire.Gregory J.
People were very nice.Debra J.
Le client n'a pas laissé de commentaire.Kaylee C.
Absolutely would NOT recommend! I reserved a 15â€ from 2-7pm. That's what I PAID. 1st my reservation was not available at 2pm, I was told there was a 10â€ available but I needed to return it by 4. Having no other option we went with the 10â€. I then received a â€œthank youâ€ from uhaul saying return my reservation At 7! They tried charging a $45 late fee AND to top it off we were stilll charged for 15â€!!! Everyone failed to mention the â€œreservation guaranteeâ€Andy L.
Friendly staff and the store is a hidden treasure stocking hardware and many more items. Would recommend this place.Steve R.
Just an awesome place to rent a uhaul fromâ€¦.Albert J.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.WAYNE LEONARD S.
Le client n'a pas laissé de commentaire.DAVE N.
Le client n'a pas laissé de commentaire.Arnoldo V.
Le client n'a pas laissé de commentaire.Sara M.
Le client n'a pas laissé de commentaire.David N.
Le client n'a pas laissé de commentaire.Julio M.
They are great and awesome! Very nice to deal with.Hudson P.
Le client n'a pas laissé de commentaire.JOESALYN M.
we had no problems..very nice helpful peopleCarolyn D.
Le client n'a pas laissé de commentaire.Jose G.
Technology to pick up and drop off is genius!Arnold M.
Keep giving the same professional service.ron A.
Le client n'a pas laissé de commentaire.Bernard W.
Le client n'a pas laissé de commentaire.JuanM D.
Le client n'a pas laissé de commentaire.Esther G.
They were also flexible with returning the truck a day later.Diana J.
Le client n'a pas laissé de commentaire.ceena S.
Le client n'a pas laissé de commentaire.CLAUDIUS A.
Customer service was amazing by both the lovely check in person and the check out. Friendly, kind and knowledgeable. Highly recommend them!JOHN V.
Le client n'a pas laissé de commentaire.Gerald T.
The truck rental experience was perfect. I hired the movers for three hours very expensive and they worked very slowly. I would not recommend the movers unless that is your last option.Tony E.
ran fine but idled a litte rough. hardware store is the best.william M.
Le client n'a pas laissé de commentaire.lilly M.
Great experience!! Easy and quick check in and check out. I highly recommend this location. Definitely would be my first choice in the futureDennis J.
Le client n'a pas laissé de commentaire.Javier B.
Le client n'a pas laissé de commentaire.Robert H.