Super fast in and out pick up and drop off. The previous user had really left that truck super muddy and dirty.Jeremy M.
Customer Reviews for Adams Tire And Alignment
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
First time using uhal. Great service. Very informative!Brian M.
Excellent service à la clientèle. Very friendly. Easy to work with. ThanksAxel L.
Nothing. Everything was done perfectly. Excellent representative for U-haul. Merci.George S.
The trailer I picked up was brand new . The man that wrote me up was great I was out of there in 10 minutesJoe O.
Le client n'a pas laissé de commentaire.Carina S.
Great and helpful guys working "the counter". Quick and professional and helped hook up the trailer quickly and efficiently.Anthony H.
Le client n'a pas laissé de commentaire.James M.
Le client n'a pas laissé de commentaire.FRED R.
Le client n'a pas laissé de commentaire.RICHARD M.
Le client n'a pas laissé de commentaire.Paul Z.
The location personnel were awesome!Julie P.
For the online Turn In using the app, it was easy to use. Great idea. But it should tell you to stay with the truck since you have to take a lot of pictures and you can not upload picture, can only take pictures. I locked it up and put in the back of the building. When I was ready to turn in the key in the drop box and using Turn In the app, I had to go back to truck to take pictures of mileage, the clean cab, the clean cargo area, and location parked. Liked how the app allowed for additional payment right then and there after-hours since I kept the truck longer.Scott D.
The service at Adam's tire was excellent, very professional, and friendly. My rating goes beyond excellent. You can use my recommendation of excellence on your site. MerciTONDELAYA B.
Friendly and Efficient.Thomas L.
The truck arrived 35 minutes late and was not clean.Micheal S.
Le client n'a pas laissé de commentaire.CHARLES R.
Le client n'a pas laissé de commentaire.Richard K.
Scott Adams was awesome. Very accommodating and helpful. High recommend this location.Marc B.
Le client n'a pas laissé de commentaire.Shannon M.
Le client n'a pas laissé de commentaire.Rory F.
very friendly and very helpfulPat C.
Very nice representative!!natalie C.
keep what you promiseMichael M.
Le client n'a pas laissé de commentaire.Cathleen N.
Scott at Oxford great. Lady at 1st location horrible she needs some trainingdarrel H.
Le client n'a pas laissé de commentaire.michael K.
Website is confusing. Leads you to accidentally purchase unneeded items. In small print it directs you to not order items.Tom M.
Le client n'a pas laissé de commentaire.Theresa W.
Le client n'a pas laissé de commentaire.Willett H.
The people at the Oxford location were very nice and helpful. Originally I was supposed to get a trailer from a location in Delaware. The guy refused to give me the trailer. He said "it's not a safe tow" all the research and everyone I spoke with at U-Haul and the folks at the place that installed my trailer hitch said I could tow the trailer just fine and they were right. Everyone was very helpful and nice EXCEPT the guy at the Delaware location. If I could rate the location at 1001 Greenbank Rd in Wilmington, DE I would give him -1 star.Nicholas W.
Le client n'a pas laissé de commentaire.David M.
This location is excellent. This is the second time I have used this location. Very friendly. Scott is very efficient, friendly and knowledgeable.Glenn B.
Le client n'a pas laissé de commentaire.Stephen B.
Le client n'a pas laissé de commentaire.Paula C.
Scott Adams is a class act!! He is always willing to help in any way possible.Ron S.
Le client n'a pas laissé de commentaire.Brian S.
Le client n'a pas laissé de commentaire.Megan B.
Le client n'a pas laissé de commentaire.Aric L.
Le client n'a pas laissé de commentaire.Joseph S.
The original one i requested was not there. I was given a larger one. I was not happy that i had to drive it. I was very intimidated by it and to no fault of his own. I should have said no and looked elsewhere for something smallerDEBORAH C.
They did not have the dolly or furniture pads I ordered. The man said they had zero extra equipmentâ€"why be able to book it if it isn't there?Lillian S.
I gave a No on the 2nd question because the trailer is showing signs of wear and tear. One of the wheel rims had rust on it, the wrap around the cab was tired and cracking, the door was harder to pull up and down than it should have been, and the tires were at the end of life. This is not a commentary on Adams Garage, because the trailer had supposedly been brought in only a few hours earlier, so it was still a serviceable trailer. They did their job making sure it was safe to pull behind my SUV. The person there was very helpful hooking up the trailer in the rain. I will be going there again this Friday, probably to get the same trailer, which is fine.Paul W.
Awesome! Saved me from making likely 6-10 trips with my truck and trailer. Truck drove well and rode good. Lots of power.david W.
Le client n'a pas laissé de commentaire.Michael M.
Nothing. Great customer service presented in a quick, efficient and professional manner.Ronald R.
They could use the next larger truck for rental (the largest the had was a 15'), I would have rented it if it was available.Lawrence W.
Le client n'a pas laissé de commentaire.JEANETTE M.
Scott Adams was the first person I met in my new town. He was very helpful and went out of his way to make sure I had a safe move.Diana D.
No one appeared to be working during drop off. Location appeared closed. By the time I realized now one was around I was late checking in the vehicle. I'm not satisfied with how this played out.Rachel S.
Le client n'a pas laissé de commentaire.MICHAEL J.
Le client n'a pas laissé de commentaire.Barbara O.
Le client n'a pas laissé de commentaire.Andre Q.
Le client n'a pas laissé de commentaire.William M.
Le client n'a pas laissé de commentaire.Bruce R.
The location did not have the dollies or furniture pads I had reserved. It also took 30 mins to get the reservation corrected & on our way. They do not move with a sense of urgency to get you in and out.Kristen J.
Location was closed on my pick up day (mobile pick up). call the day before to confirm that they would leave the dolly and blankets I ordered in the truck. They did not. I had to drive 45 minutes out of my way to pick these items up at a different location.Zachary B.
Le client n'a pas laissé de commentaire.Samuel C.
Very fast, efficient, and friendly. Very far distance to get there.Eric B.
Le client n'a pas laissé de commentaire.Tanya B.
Adams Tire and alignment went above and beyond to make sure I was able to pick up my truck. The owner, Scott, came after hours, 9:00 pm on a Friday to assist me and put through my paperwork!!! Amazing customer service!!!Casmyn B.
Inventory of equipment was fast and efficient. Professional and courteous in every aspect of this transaction. Would not hesitate to recommend them to others.Leslie P.
Although this pick up location offered superior service, uhaul as a corporation let me down. Although you claimed to have emailed me, I did not find out until the day of my move you changed my pick up location AND it was an hour away!!!!! Customer service offers ZERO assistance in compensating me for my time by way of some discount. I am still so enraged I will definitely seek alternative transport needs for my next move. Additionally I will make sure to share my unpleasant experience with others in my circle. I STRESS THIS WAS NOT A FUNCTION OF THE QUALITY OF THIS DEALER AS THIS SPOT WAS EXCELLENT it's just that Ottawa's waaaaaaaaaay to far an inconvenient for meLouis M.
The gentleman who attended us entered the wrong drop off location for the car hauler i rented.Melinda A.
Le client n'a pas laissé de commentaire.michael S.
Le client n'a pas laissé de commentaire.Aaron C.
Adams tire place was great and very politeMelissa V.
Le client n'a pas laissé de commentaire.mercer J.
Le client n'a pas laissé de commentaire.Kyle G.
Le client n'a pas laissé de commentaire.JOE H.
Scott at Adam's Tire & Alignment excellent. Truck was clean, ran wonderful and he made process smooth for an easy move to Tennessee. Would always recommend for all your moving needs! A pleasure to deal with.Bradford D.
The truck ran very well, was easy to add an extra day!! But was not cleaned outCynthia M.
Fast friendly service. Truck was ready, clean and full of gas. Scotty (manager) was very friendly and ready for me to pick up and drop off.Scott S.
Le client n'a pas laissé de commentaire.John H.
Le client n'a pas laissé de commentaire.angela F.
Le client n'a pas laissé de commentaire.tenisha P.
Le client n'a pas laissé de commentaire.Matthew G.
Le client n'a pas laissé de commentaire.Anthony C.
This is a run down car repair garage. Very messy and disorganized inside. Outside looked fine. They did process my vehicle return promptly and were very courteous.Michael U.
Le client n'a pas laissé de commentaire.tony E.
Wonderful experience at Adams Tire &Alignment. Owner Scott has everything ready when I went to pickup truck. Will use this location/business again due to customer service as well as convenient location.Bradford D.
The staff was awesome and friendly. I would definitely rent from this location again!!Daryl D.
Le client n'a pas laissé de commentaire.Francis R.
Le client n'a pas laissé de commentaire.Lorraine S.
Le client n'a pas laissé de commentaire.geoffrey H.
Le client n'a pas laissé de commentaire.Kevin S.
Scott was very helpful and kind, i would recommend this facility to anyone looking to rent a truck, you wont be disappointed!Amber A.
Le client n'a pas laissé de commentaire.Dustin S.
Le client n'a pas laissé de commentaire.Claude L.
Le client n'a pas laissé de commentaire.Seth D.
Awesome people!Jim P.
Owner was very helpful and the process was a breeze with no hangups despite only booking my 10ft van a few hours before picking it up. Reading other reviews when picking my place I read about a few 'horror' stories with changed pickup locations, not fulfilled reservations, etc. This was not one of those places. I booked the van, showed up, checked it out, and was on my wayNicholas M.
Nothing..The gentlemen that took care of me was outstanding...A real people person. Hard to find sometimes.Jeff G.
Le client n'a pas laissé de commentaire.Andrea L.
Le client n'a pas laissé de commentaire.Thomas W.
Le client n'a pas laissé de commentaire.LAURIE C.
Le client n'a pas laissé de commentaire.Joseph R.
Le client n'a pas laissé de commentaire.Matthew B.
Le client n'a pas laissé de commentaire.Susan S.