RienAUSTIN MICHAEL R.
Customer Reviews for Add A Space Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Berrien Springs, MI 49103
(US Hwy 31)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 4h pm
- Sam : 9h am à 12h pm
- Dim : fermé
Heures d'ouverture spéciales
- 1/31/2022: 8h00 am à 1h00 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Darrin W.
Le client n'a pas laissé de commentaire.Greg R.
Le client n'a pas laissé de commentaire.ALAN DEWAYNE B.
Le client n'a pas laissé de commentaire.BARBARA T.
This pick up location was impressively clean, well organized and professionally staffed.GREGORY THOMAS M.
Le client n'a pas laissé de commentaire.BRITTANIE MARIE H.
Le client n'a pas laissé de commentaire.MURRAY S.
Le client n'a pas laissé de commentaire.BRYAN R.
Le client n'a pas laissé de commentaire.JASON G.
No improvement needed.ðŸ˜ŽRICHARD PAUL S.
Le client n'a pas laissé de commentaire.Donald B.
Le client n'a pas laissé de commentaire.EDWARD M.
Excellent service and vehicle - the owner had the vehicle clean and waiting when I arrived and check-in was fast and efficient. Though there is construction on the road in front of the business, however, the location was easily accessible and I was informed before I left of the construction and an alternate route. I will absolutely use the this U-Haul location again and will suggest their service to anyone in need of the same. John Moga, Curator Berrien County Historical AssociationJOHN THOMAS M.
One of your representatives at your Wyoming Michigan location was very rude when she called me about my pickup location when I asked her questions why it was changing she got extremely rude and hung up on my faceTEVIN DEKORI D.
Le client n'a pas laissé de commentaire.JORDAN K.
Systems not working so I couldn't make reservation at the counter, 4G very unstable to do online and the attendant only allowed use of Wi-Fi after 50 min of tentativeEduardo A.
Le client n'a pas laissé de commentaire.Jay K.
Le client n'a pas laissé de commentaire.JAMES ROBERT B.
Le client n'a pas laissé de commentaire.Lincoln M.
Your website was abysmally slow to load. I had to go into the location to actually rent the truckJOSEFF CHRISTIAN W.
clean and staff very friendly and helpfullAmil B.
Le client n'a pas laissé de commentaire.Kenneth S.
Le client n'a pas laissé de commentaire.BRIAN VINCENT S.
They did a great job truck was in great condition and the service was wonderful.Nathan O.
Le client n'a pas laissé de commentaire.BILL D.
Friendly and Professional. Great people!CHARLES DOUGLAS H.
Darlene is awesome!JAMESPATRICK C.
Le client n'a pas laissé de commentaire.CHARLES DOUGLAS H.
Great placeCARLY JUSTINE B.
I made a reservation at a real uhaul agency,then I was routed to a different pick up location that turned out to be a head shop,party store and deli,I had to wait for people buying lottery tickets and Marijuana parifanailia and turkey,while trying to get my rental during my lunch break,not cool uhaul.STEPHEN DUANE P.
Le client n'a pas laissé de commentaire.Verlyn B.
Le client n'a pas laissé de commentaire.DONNA JEAN P.
Le client n'a pas laissé de commentaire.Kevin L.
Pick up was not contactless. The owner had to come down and re-run everything. We requested a 20 foot and got a 26 foot.Paigeriane B.
The service we received at the Berrien Springs location was excellent - very friendly, knowledgeable, and helpful staff!Robert S.
Le client n'a pas laissé de commentaire.ROBERT FREDERICK R.
Le client n'a pas laissé de commentaire.ROLAND GUSTAF P.
Keep using people like Darlene, she's the best!RICHARD F.
Le client n'a pas laissé de commentaire.LLOYD JAMES J.
Darlene was amazing. Professional and friendly. Made the rental a breeze!Gregrobert H.
Le client n'a pas laissé de commentaire.JAY K.
Le client n'a pas laissé de commentaire.Brett C.
Le client n'a pas laissé de commentaire.Erick P.
I went with the Mobile Pick Up direction. The internet was spotty which cause my check in and checkout experience terrible. My suggestion is that there should be a greater internet signal around the area so that people who go through the mobile pick direction would have a pleasant experience.John M.
Darlene was amazing and so helpful!! Definitely made me moving experience wonderful!Jessica J.
Le client n'a pas laissé de commentaire.JOSE FELIX C.
Not thrilled with the add on fees of "Environmental Fee and No Fault Fee". Why were these not mentioned before? Like the phone companies with there add on fees that are of no benefit to the consumer.MICHAEL ROBERT R.
Le client n'a pas laissé de commentaire.Sheila K.
Le client n'a pas laissé de commentaire.JORDAN H.
Darlene was extremely welcoming and kind in everyway. Yes, she gave wonderful customer service.Bonnie Lee A.
everything are Good. Thank you all.Yoon L.
I have recommended this location a couple of different times. Darlene is always very helpful and knowledgeable.Jameslyle C.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.Claval H.
Nothing everything was perfect from customer service to the equipment. I'll most definitely recommend themLisandra P.
Le client n'a pas laissé de commentaire.Jayme T.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.Mary D.
Le client n'a pas laissé de commentaire.Victoria K.
Outstanding service, best service ever, Darlene was so ever helpful. I am not very experienced in driving trucks and pulling trailers, I was very pleased to arrive at place with plenty of room to navigate and, above all the staff made it easy.Grzegorz S.
Le client n'a pas laissé de commentaire.Ellen S.
Le client n'a pas laissé de commentaire.Methuseli S.
Le client n'a pas laissé de commentaire.Yusuf I.
Le client n'a pas laissé de commentaire.James W.
Great service.. A+ Would definitely use again.Kennethronald K.
I did my reservation 2 weeks before, 2 days before they call me ( Customer service Michigan) and said that the truck that I need is not available in Bridgman. So the near option was barrien spring, but they don't have the same truck and if I will returned the truck in Bridgman the cost will Increase 120 %. The customer service said that Uhaul will give me a credit 50 dollars for the inconveniences. False. When I was picking up and I asked for the credit, the customer service said that the credit can't cause I changed the original reservation. J don't didn't. They change cause they don't have the original . Terrible customer service I filled like if the service was free. Again terrible terrible.victor B.
Thank you for the superb customer service, very friendly and understanding. Keep it up.DAVID R.
Le client n'a pas laissé de commentaire.William G.
Le client n'a pas laissé de commentaire.CHARLES H.
Le client n'a pas laissé de commentaire.CHARLES H.
Le client n'a pas laissé de commentaire.VINCENT H.
Fast and friendly service...Paul K.
Darlene was great and so helpful. She went iver and beyond to make my rental right. You need more wonderful people like her. Thank you DarleneCheryl R.
More prominent signage of drop off box for keys during closed hours.Peter B.
Drop-off location is past a fence with three buildings around, none of which have a clear U-Haul sign. There were no other people in the premises, so I went to the building by the main road and dropped off the key with the cafe owner, who then passed it on to the U-Haul employee. No problems otherwise; I was in and out in about five minutes.Licia R.
Le client n'a pas laissé de commentaire.Randy Y.
Beautiful new truck. Clean. Owner even came in ntwo hours to accomodate my needs. Greatly appreciated her. Merci encore!Gene M.
Le client n'a pas laissé de commentaire.Christine R.
Le client n'a pas laissé de commentaire.Dennis D.
Le client n'a pas laissé de commentaire.Vincent H.
Very unsatisfied with overall experience with u haul. Location was fine had a truck and carrier reservations and it changed three times on the day before reservation and trailer was not available. Went to pick up trailer at another location and it was not there either. Had to go 35 miles away to another location for the trailer. Location had problems putting in the rental and made my day long to say the least. Online reservations is a joke I have not seen the invoice charge yet. I think that some needs to contact me and come up with better resolution for the problems time fuel and mileage wasted on the inept online reservations.AL B.
Le client n'a pas laissé de commentaire.Ronald D.
Le client n'a pas laissé de commentaire.charlie B.
Le client n'a pas laissé de commentaire.Cheryl E.
Everything was ready and very efficient.Keren P.
Le client n'a pas laissé de commentaire.Donita T.
Le client n'a pas laissé de commentaire.Kristy S.
Lights on trailer did not work, had to take a different trailerDan W.
The attendant was very helpful and helped worked out a few issues. They worked really well with me and I appreciated her efforts to make it a seamless process. Very nice people to work with.Anthony W.
Le client n'a pas laissé de commentaire.thomas P.
Le client n'a pas laissé de commentaire.Billy H.
Will definitely use in future.Theresa C.
Very helpful and nice!Amauri B.
Le client n'a pas laissé de commentaire.Gladys C.
Le client n'a pas laissé de commentaire.Tamara D.
Le client n'a pas laissé de commentaire.Dana B S.
Le client n'a pas laissé de commentaire.Chris C.
The first trailer that was hitched to my car had no working lights. The person brought their car around to test if it is the trailer or my car. The problem was with the trailer. Then a second trailer was hitched to my car. It also had no working lights. AmThird trailer was hitched to my car. We tested the turn signals and breaks and the lights appeared to work. Nobody thought to test the running lights. As night fell, I was on my journey, and when I stopped at a rest stop, I noticed that there were no lights shining from the trailer. I made sure that my car's night-time running lights were on (even though they normally turn on automatically) but no lights on the trailer!!! It was now late at night, I couldn't find a U-Haul service centre open. I just drove for the next three hours without trailer running lights - NOT AN ACCEPTABLE SITUATION. when I returned the trailer in Canada, I informed the person that was checking me in, but no offer to compensate me in any way. When I asked for a discount, he said that I should call UHaul. I thaught I was returning the trailer to a UHaul location.Milan B.
Le client n'a pas laissé de commentaire.Blenda M.