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Ronnie M.
Customer Reviews for Add Vantage Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Quick pick up process. Easy return. Highly recommend.
Robert H.Area is a little tight for drop-off but the staff member assisted so no problem.
Arthur L H.Scott was very helpful and accommodating. Will be back.
Larry S.Nothing! Customer service was excellent and the machine was well maintained.
madalyn R.Everything was great
scott G.Easy to work with.
Teresa S.The vehicle had pet hair and food in it!
Barbara J.Everything was exceptional
Russell K.Always use this location, Staff is the best. Always prepared and friendly. Great experience!!
scott G.Quick pickup and was on my way.
Shawn V.Always prepared for pick up. Quick in and out. Knowledgeable crew.
Renee K.Can't think of anything..everything was good
Brian M.Very good to work with
Kevin C.Nothing it was great service
David H.We will always choose this location when available! The team is wonderful to work with + great customer service!
ARLIE ROSE H.The gentleman that helped was kind and informative. This ended up to be an alternate pickup location. I had questions on payment and he reassured me of the process. Top notch service.
Amy B.We told them that the ABS light was on and they said it was okay. NOT! We broke down in Minnesota and it took 15 1/2 hours to get towed. The rear seal was gone!
Sandy S.Booking was easy and the gal who helped me was great
Justin P.The clerk go me in and out quickly and professionally. She did a great job.
Meredith W.Rien
Sean N.Always rent here, highly recommend!
danielle A.Just a store and lock place. Just dropped in a yard. Not open. I had for a 1 day rental, picked up on Saturday morning, returned Saturday afternoon. Received a phone call Monday morning concerning my rental that wasn't returned. Maybe you should call the drop off location first to check with them
randy W.Thank you to Scott and his staff. They where extremely helpful and friendly. I will recommend them to anyone . My trip was made much more comfortable and safe .
Celeste C.No improvements needed, customer service was excellent.
becky E.There is not a lot of space to park the equipment - I took the last spot
Elizabeth L.The associate was courteous and great. Super customer service at a very hard time in my life. Would recommend to anyone who is looking for a moving vehicle.
Susan M.The self check app was not user friendly
Robert T.Mitchell and Scott were extremely helpful with reservation, check in, and return processes. Truck was ready at pickup.
Diane L.The employee did not attach the trailer correctly to our vehicle at all.
KAYLEN EBONEE E.There should be clear information that the customer provides a lock and the facility doesn't sell them.
Stephen R.Help take trailer off vehicles..we had to do it ourselves and we both have bad backs
DEBRA B.I recommend checking the dash for problems after starting the truck BEFORE you give it to the customer, I had to drive 6 hours with a "Check rear tire: air is low". But other than that, it was good.
MIKINDRA RIANN S.The UHaul equipment is great. The person running this location is awesome.
MICHAEL LEVERN C.Employees were very courteous and helpful. Made it easy.
RONALD ERNEST B.the business closed early for the day so I had to go online to return the trailer.
Librado G.Heather did an excellent job setting everything up! A positive experience from start to finish!
WAYNE H.Very friendly people and they were knowledgeable!
ELIZABETH A.Customer service was excellent!
Dean K.Service was beyond helpful with the mishap of drop off location. She was so nice and understanding, helping me calm down and take care of things. Much appreciated :)
SONJA ROSE K.Perhaps have smaller trucks. Although the price was not too bad!
DESMOND JOHN V.Nothing. Clean and professional
RICHARDSCHOFIELD R.A good place to rent from
Janice F.Nice guy, Scott
James G.Awesome service!
scott G.I had to walk thru mud to hook up my trailer which had a flat tire as the agent on duty was not physically capable to perform the task. When I pointed out the flat tire I was told to go to a gas station add air and call Roadside assistance if needed
David N.They are so nice and make sure you understand everything! Great service, nice clean truck, fair price - very good experience, no improvements needed!
JULIE C.The truck was late back and we got it late; but the overall experience was very good, because the representative at Add Vantage felt genuinely concerned and made sure we still had a good experience.
TODD W.Very Helpful & Professional. Explained everything very well. Highly recommend this company. No improvement comments needed.
Rex S.great service
scott G.I did have some stuff missing anything metal or of value was taken
frank j. | Expérience généraleMake sure vehicles have an inspection before renting them out
TONYA L.Have a Great Day. God Bless You.
deborah T.They forgot to put the rented blankets in the truck, so I had to drive 40 minutes round-trip to get the blankets.
RICHARD H.Thanks for making moving that much more helpful
tammy e. | Expérience généraleEasy access. Secure. Felt safe, even at night when accessing my unit. Would use again!
sarah v. | Expérience généraleWe highly recommend Add Vantage Storage. Great location, service and value!
Christy W. | Expérience généraleEasy to work with. Convenient location. I like that they don't let anyone in between 10p and 6a. Makes me feel more secure.
CAROL L. | Expérience généraleThe staff was very friendly and explained everything very well. The unit was exactly what was advertised and expected.
Privacy R. | Premières impressionsUnit is extremely clean and well presented. All phases of the rental procedure went smoothly and professionally.
Privacy R. | Premières impressions