Always rent here, highly recommend!danielle A.
Customer Reviews for Add Vantage Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Plainwell, MI 49080
(M89 and 12th St)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 4h pm
- Sam : 9h am à 12h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Just a store and lock place. Just dropped in a yard. Not open. I had for a 1 day rental, picked up on Saturday morning, returned Saturday afternoon. Received a phone call Monday morning concerning my rental that wasn't returned. Maybe you should call the drop off location first to check with themrandy W.
Le client n'a pas laissé de commentaire.Trevor B.
Thank you to Scott and his staff. They where extremely helpful and friendly. I will recommend them to anyone . My trip was made much more comfortable and safe .Celeste C.
No improvements needed, customer service was excellent.becky E.
There is not a lot of space to park the equipment - I took the last spotElizabeth L.
The associate was courteous and great. Super customer service at a very hard time in my life. Would recommend to anyone who is looking for a moving vehicle.Susan M.
The self check app was not user friendlyRobert T.
Mitchell and Scott were extremely helpful with reservation, check in, and return processes. Truck was ready at pickup.Diane L.
Le client n'a pas laissé de commentaire.Joe D.
The employee did not attach the trailer correctly to our vehicle at all.KAYLEN EBONEE E.
Le client n'a pas laissé de commentaire.SAMUEL ROBERT S.
Le client n'a pas laissé de commentaire.DANNY LEO Z.
Le client n'a pas laissé de commentaire.YANCY DERRINGER S.
Le client n'a pas laissé de commentaire.BRIAN RICHARD M.
There should be clear information that the customer provides a lock and the facility doesn't sell them.Stephen R.
Le client n'a pas laissé de commentaire.DENNIS ALEJANDRO W.
Help take trailer off vehicles..we had to do it ourselves and we both have bad backsDEBRA B.
I recommend checking the dash for problems after starting the truck BEFORE you give it to the customer, I had to drive 6 hours with a "Check rear tire: air is low". But other than that, it was good.MIKINDRA RIANN S.
The UHaul equipment is great. The person running this location is awesome.MICHAEL LEVERN C.
Le client n'a pas laissé de commentaire.ALICIA SUMMER D.
Le client n'a pas laissé de commentaire.Robert S.
Le client n'a pas laissé de commentaire.Ronald B.
Employees were very courteous and helpful. Made it easy.RONALD ERNEST B.
Le client n'a pas laissé de commentaire.ANGELA MARIE H.
the business closed early for the day so I had to go online to return the trailer.Librado G.
Le client n'a pas laissé de commentaire.NIKKI ZANE G.
Le client n'a pas laissé de commentaire.Lori O.
Heather did an excellent job setting everything up! A positive experience from start to finish!WAYNE H.
Le client n'a pas laissé de commentaire.KATRINA ARLENE M.
Very friendly people and they were knowledgeable!ELIZABETH A.
Le client n'a pas laissé de commentaire.ARTHUR HOWARD L.
Customer service was excellent!Dean K.
Le client n'a pas laissé de commentaire.Emily G.
Le client n'a pas laissé de commentaire.Courtney B.
Le client n'a pas laissé de commentaire.SARAH CATHERINE E.
Le client n'a pas laissé de commentaire.JOHN CHRISTOPHER V.
Service was beyond helpful with the mishap of drop off location. She was so nice and understanding, helping me calm down and take care of things. Much appreciated :)SONJA ROSE K.
Le client n'a pas laissé de commentaire.Ron E.
Le client n'a pas laissé de commentaire.NATHAN ALAN J.
Le client n'a pas laissé de commentaire.BRYON C.
Perhaps have smaller trucks. Although the price was not too bad!DESMOND JOHN V.
Le client n'a pas laissé de commentaire.MARK ALAN B.
Le client n'a pas laissé de commentaire.Craig M.
Nothing. Clean and professionalRICHARDSCHOFIELD R.
A good place to rent fromJanice F.
Le client n'a pas laissé de commentaire.DANIEL DWANE M.
Le client n'a pas laissé de commentaire.Karin C.
Le client n'a pas laissé de commentaire.Tom P.
Le client n'a pas laissé de commentaire.kevin C.
Nice guy, ScottJames G.
Le client n'a pas laissé de commentaire.rick S.
Awesome service!scott G.
I had to walk thru mud to hook up my trailer which had a flat tire as the agent on duty was not physically capable to perform the task. When I pointed out the flat tire I was told to go to a gas station add air and call Roadside assistance if neededDavid N.
Le client n'a pas laissé de commentaire.rick H.
They are so nice and make sure you understand everything! Great service, nice clean truck, fair price - very good experience, no improvements needed!JULIE C.
The truck was late back and we got it late; but the overall experience was very good, because the representative at Add Vantage felt genuinely concerned and made sure we still had a good experience.TODD W.
Very Helpful & Professional. Explained everything very well. Highly recommend this company. No improvement comments needed.Rex S.
great servicescott G.
I did have some stuff missing anything metal or of value was takenfrank j. | Expérience générale
Make sure vehicles have an inspection before renting them outTONYA L.
Have a Great Day. God Bless You.deborah T.
Le client n'a pas laissé de commentaire.Johnathan P.
Le client n'a pas laissé de commentaire.STEVEN R.
Le client n'a pas laissé de commentaire.Cindy C.
They forgot to put the rented blankets in the truck, so I had to drive 40 minutes round-trip to get the blankets.RICHARD H.
TRAILERS NEED A CRANK TO LIFT AND LOWER THE TONGUE. I AM A 76 YEAR OLD MALE AND COULD NOT PHYSICALLY LIFT THE TONGUE OFF THE TRAILER. I HAD TO FIND ANOTHER CUSTOMER TO HELP LIFE IT. THE MANAGER WAS BETTER THAN EXCELLENT. HE LOADED TO TRAILER ON TO MY TRUCK AND HOOKED IT ALL UP. HE WAS A BURLY FIREMAN WHO HAD NO PROBLEM LIFTING THE TONGUE. HE COMMENTED THAT TRAILERS THIS HEAVY SHOULD HAVE CRANK/JACK INSTALLED. I WOULD HAVE BEEN STUCK WITHOUT HELP FROM ANOTHER CUSTOMER. $50 FOR EACH UHAUL TRAILER WOULD BE A WISE INVESTMENT.leroy G.
Le client n'a pas laissé de commentaire.Frank C.
Service was prompt and courteous! The floor board/vents were very dirty near the desk area where the customer chairs are located; overall store was in good shape.John S.
Very helpful manager called me to advise me of a better way to rent the moving van that would save money.John J.
Everything was well taken care of, truck was ready to go when I arrived. Scott was great to work with !doug R.
Le client n'a pas laissé de commentaire.Clayton U.
Le client n'a pas laissé de commentaire.Karl G.
Trucks are easy to pick up but it is not clear where to drop the key when returning.Randy N.
Didn't know how to attach trailer to my truck. Was going to let me drive off with it not being attached correctly until I insisted that we redo it. Clamp was damaged and was told to just go buy a new one or fix it myself with plyers. I had to help lift the trailer to put on my truck and it was very heavy. They tried to Jack it up with a very old small car Jack and the trailer fell off of it. I'm very disappointed.Jennifer H.
awesome service- I have used this location in the past and they have always been very helpful!Jimmy J.
Le client n'a pas laissé de commentaire.bruce H.
Le client n'a pas laissé de commentaire.Hans N.
The customer service at this location is awesome. I've used this location twice and will continue to use it for future moves. Thanks uhaul!Gregory N.
Scott does an amazing job!!scott G.
The lady that waited on me was friendly and helpful. I will rent from this location again.kameron J.
Le client n'a pas laissé de commentaire.DOUGLAS L.
All around great!!Jared V.
Great customer service, had a wonderful experience at both locations.erin R.
Le client n'a pas laissé de commentaire.Jane C.
Le client n'a pas laissé de commentaire.Andy K.
This is where we were told no money back.mark F.
Le client n'a pas laissé de commentaire.Robert M.
The staff was awesome at both the pick up and drop off locations.Kevin C.
After having a HORRIBLE experience with remote pick up - a complete waste of time- I had an excellent experience with the UHaul location on 12th street in Plainwell. I will NEVER again use remote pick-up, but would not hesitate to tell anyone looking to rent a UHAul to use the 12th street location.Stephan S.
Staff person very helpful and courteous!Danny Z.
Le client n'a pas laissé de commentaire.Caryn Jo S.
Great job. I appreciated the teams flexibility to meet my needs.william G.
Le client n'a pas laissé de commentaire.Simone O.
If they're treated as I was, there is no improvement necessary.neal R.
Le client n'a pas laissé de commentaire.ANGELA C.
Very friendly. Very helpful.Nathan L.
For the website. I rented a truck to move some lawn equipment. I didn't realize I could have rented a trailer. This would have been much easier and saved me money.Dustin P.
Le client n'a pas laissé de commentaire.Stacee M.
Le client n'a pas laissé de commentaire.Quinn T.
Le client n'a pas laissé de commentaire.carl R.
Thanks for making moving that much more helpfultammy e. | Expérience générale
Easy access. Secure. Felt safe, even at night when accessing my unit. Would use again!sarah v. | Expérience générale
We highly recommend Add Vantage Storage. Great location, service and value!Christy W. | Expérience générale
Easy to work with. Convenient location. I like that they don't let anyone in between 10p and 6a. Makes me feel more secure.CAROL L. | Expérience générale
The staff was very friendly and explained everything very well. The unit was exactly what was advertised and expected.Privacy R. | Premières impressions
Unit is extremely clean and well presented. All phases of the rental procedure went smoothly and professionally.Privacy R. | Premières impressions