Easy and quick drop off of equipment.Mark B.
Customer Reviews for Adeles Storage Units
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Clarkston, WA 99403
(across the street from Lincoln Middle School)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 8h am à 4h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Wayne R.
The brakes on the truck needed serviced. Every time I stepped on the brakes they would grind and it would take a lot of force to actually brake. Definitely a scary ride.Lisa D.
Was told I would need to drive about 50 miles (one way to drop trailer with no compensation). Thanks to Patty, she took it in Clarkston, WA, she was EXCEEDINGLY HELPFUL! She's a keeper!Coy G.
Was told no â€œOne Wayâ€ out of state rental for vehicle trailer. Trailer was available at site. Very disappointed.Tina T.
Le client n'a pas laissé de commentaire.SARAH W.
Nobody was there to help detach the trailer. Said to return at 8 but don't open until 9. Had to come back to verify paperwork.Greg R.
Le client n'a pas laissé de commentaire.Robert V.
Le client n'a pas laissé de commentaire.Susan M.
Great experience.bill S.
Le client n'a pas laissé de commentaire.JEREMY P.
Le client n'a pas laissé de commentaire.Jennifer M.
Charge me extra for gas when it was filled up to required amountSHERRY LYNN G.
Not a whole lot the employ that was working was out helped me hook up and when i got back she helped me unhook very profesional and helpful.Levi M.
I was treated well by staff.Rod N. | Expérience générale
Le client n'a pas laissé de commentaire.SMNC P. | Expérience générale
I called one day to see when my bill was due I knew I was either 2 months or one month ahead with moving I unfortunately lost track...the gal was extremely nice told me I was a month ahead and was ready to go!about 5min later I get a call from her saying their was a mistake I ask her to explain it and a man takes over the phone (jeff) starts questioning me why I think I was a month ahead and and if I was why would I be.he counties to tell me how im late and owe several late few in a extremely unprofessional tone..I told him I would just pay it but he was wrong....he calls me back to inform me that I was indeed a month ahead and asked me not to pay early again because it confuses him he never apologized or anything!!!Monica H. | Expérience générale
the trailer had a short in on of the lights when it was wet outside. The running light fuse blew 3 times in my truck and pulled me off the road for 3 hours trying to diagnose. ll lights worked fine first 8 hours then weather turned wet and running lights stopped working. Next day it was dry out and all lights worked again. That night it was wet and fuse blew again. I tested my vehicle plugin in and no trip of the fuse so it was the trailer. I reported to the drop off uhaul location.Kevin M.
Very clean, secured, well lighted and has camera Surveillance. Easy to deal with ⭐️⭐️⭐️⭐️⭐️ Thanks Dan J(Dan) Steven J. | Expérience générale
Le client n'a pas laissé de commentaire.Aaron A.
Le client n'a pas laissé de commentaire.Dan B. | Expérience générale
Explained several times that I wanted a one way trailer. I was told they only had one in town trailer, an 8 by 12 so I switched to a smaller one. As papers were being signed the young man said that I had to return the trailer. Could not drop in Grangevill I'd. Lot must be full. 4 hrs.of extra driving.Twice through Grangeville, you could have parked 50 trailers there. Won't use U Haul again. Bait and Switchmicheal G.
Le client n'a pas laissé de commentaire.Madeline B.
Suppor Adeles great service!!JOHN R.
Le client n'a pas laissé de commentaire.Christina H.
My problem is with the original scheduled pick-up location. I was supposed to pick up in Moscow, ID. They knew days in advance that a renter had not returned the 6x12 that I was scheduled to rent, but they did not call me ahead of time. They let me drive to their location and then tried to resolve it. They should have saved me the trip. As a result, this ended up costing me about 4 hours of time because of the wasted trip to Moscow and then I had to drive to Clarkston and the time spent at the Moscow location while they called everyone that had a 6x12 rented from them. They should have preemptively called me and discussed solutions over the phone in advance. I'm not happy about this at all.Joel S.
Le client n'a pas laissé de commentaire.bob C.
EaSy rental processKristi O.
Le client n'a pas laissé de commentaire.Timothy M.
Keep regional out of picture. Regional tried to mqke me return a one way 100 miles from my destination on a one way. Had to switch to a round trip after contract was signed. Uhul does this bait and switch all the time to get the customers to move or transfer their rolling stock without having to employ drivers ofTheir own. Essentially they hire you for free and make you take all the liability and use your own gas. State depts. of Labor should looki to this scamJosef C.
The cab had obviously had not been cleaned and had food and other garbage on the floor and in the drink holders. I reported it when we picked it up with pictures. When I returned the truck and said it needed cleaned I was charged 25 $. I changed it to not needing cleaned with pictures so I wasn't charged for someone else's mess.Kimberly K.
We are in the midst of a global Pandemic. Dude running the place wasn't wearing a mask. I don't know if he even had one. Felt very unsafe. Also, your company lies. Your website said I could pick up the 10' truck and tow dolly in Enterprise Oregon. That is why I booked it. When I get there, no, they don't have it. I have to drive 100 miles to Clarkston. Adding 100 miles back to where I have to leave from. I wouldn't have done it had I known this in advance. But it was the only option in the time I had left. I will avoid using Uhaul ever again if at all possible.Nathan Z.
Le client n'a pas laissé de commentaire.JAY P.
Le client n'a pas laissé de commentaire.Melody A.
BEST PLACE IN TOWN!! IF YOU RUN INTO ANY CONCERN THEY WILL REMEDY IT FOR YOU IMMEDIATELY!! THANKS GUYSLora A R.
Fill out the order correctly and select the right drop off location.Rod N.
Easy and helpfull.Randall M.
Le client n'a pas laissé de commentaire.JOE T.
No improvement neededrobert B.
This store was greatPaul D.
Very frustrating experience. Reserved truck for pickup in Pullman, reviewed a message the afternoon before scheduled pick up to inform us that no truck was available and we would have to drive an additional 45 minutes to pickup at an alternate location. Was expected to pay for the additional gas for the truck to get back to our original destination. We were also assured that the return location had after hours drop of. When we got there, they did not have after hours access so we had to take the truck back home and drive back the next day to return it.kathleen K.
Le client n'a pas laissé de commentaire.Gary N.
Le client n'a pas laissé de commentaire.KIMBERLY M.
Le client n'a pas laissé de commentaire.Gregory B.
Le client n'a pas laissé de commentaire.Troy C.
I had to drive 70 miles out of the way to pick up the truck when there was a u-haul facility only 8 miles away.Biff H.
Le client n'a pas laissé de commentaire.Mitchell R.
Better instruction on how to use the car haulerLouis H.
Nothing to improve. Excellent customer service. Merci.Debbie R.
Quick service, nice person.Robin H.
Le client n'a pas laissé de commentaire.Lisa W.
Wonderful customer service & I would NOT change a thing! Well, maybe "clone" this location so all others were this good! Very helpful & thoughtful & thorough with everything! I'd never expected to be impressed by such young people (I'm 61) but they did go the extra mile to make sure I was ok with everything from machinery to contract.... & they were busy! But I never felt rushed & I watched, that is how they treated everyone else too. (Very respectful.) It's a breath of fresh air, in such a hectic time, to be treated so well. Thank You for hiring good people.BONNIE S.
The truck was dirty on outside. Maybe due to weather. Inside of the back needed to be swept out but no big deal??Karen R.
Nothing. It was great customer service and they were very helpful.Matthew R.
Le client n'a pas laissé de commentaire.MARLEEN D.
Amazing customer service from pick up to return. This will definitely be my go-to location.Charleen T.
Le client n'a pas laissé de commentaire.Jeremy P.
Le client n'a pas laissé de commentaire.GARY W.
This office goes above and beyond to help. I don't know how she could do more.Dallas T.
Le client n'a pas laissé de commentaire.Vaughn S.
Le client n'a pas laissé de commentaire.kendra A.
Le client n'a pas laissé de commentaire.Douglas S.
Le client n'a pas laissé de commentaire.LACEY S.
Weather hindered cleaning of exterior of the trailer,but it's winter (cold)George R.
I had no difficulty obtaining the necessary equipment. The staff are very accommodating and professional.Darryl M.
Very HappyRandy L.
Le client n'a pas laissé de commentaire.Marry Ann T.
Le client n'a pas laissé de commentaire.Ryan W.
Truck was dirty inside and no blankets available. Had to go to a different place to get some.David B.
Le client n'a pas laissé de commentaire.lucia C.
Le client n'a pas laissé de commentaire.JEREMY B.
Very courteous and helpful people.Carl R M.
Le client n'a pas laissé de commentaire.Theresa M.
We liked our u-haul rep. Did what was necessary to finish our transaction. All went well.Tamara S.
Customer service was excellent. Young lady that we always work with is always very friendly and helpful.juan V.
The person who helped us at this location was excellent! Very kind and courteous. The equipment was clean and everything was ready to go when we got there. The only thing was that the overhead door to the truck was not working properly... which we did not discover until the next morning when we started packing. Despite the door issue, I would 100 % recommend this location to a friend.Kelley S.
Le client n'a pas laissé de commentaire.Whitney F.
Le client n'a pas laissé de commentaire.terry M.
Le client n'a pas laissé de commentaire.lenard T.
Your Employee at Adeles is so very friendly and helpful. Absolutely wonderful person.Sharon B.
Tory was great to work with.Mark B.
Always extremely slow renting anything here. Computer problems, I even went through the effort of pre filling everything online including my drivers license and for the 2nd time in a row it didn't help. Takes forever to get out of hereRyan S.
Le client n'a pas laissé de commentaire.Denise P.
Le client n'a pas laissé de commentaire.tim D.
Le client n'a pas laissé de commentaire.Audrey B.
Have bigger dolly's to move appliances with instead of a small standard household ones that you can get from Walmart would have been nice. Got a 26' truck and had to go elsewhere for a dolly. Not good for Uhaul business.carol H.
Got charged for an additional day even tho I returned it on the day of contract before Adele's closed at 7. When I went to drop off trailer. There was nobody to be found in the office and they seemed to have closed early even though I had called the previous day to confirm a drop off timeJames H.
Le client n'a pas laissé de commentaire.Leonard T.
Le client n'a pas laissé de commentaire.MARK B.
Nice drop off location. Staff helpful.Joyce S.
Le client n'a pas laissé de commentaire.Ole S.
Le client n'a pas laissé de commentaire.GERALD F.
Tori is very knowledgeable, competent, timely and friendly. I would not hesitate to use this dealer again.Linda B.
Tori is friendly and has amazing customer service skills. She explains everything out clearly and made it all run smoothly.karen W.
Le client n'a pas laissé de commentaire.Brad P.
Le client n'a pas laissé de commentaire.Daniel H.
Le client n'a pas laissé de commentaire.Stacy N.
Le client n'a pas laissé de commentaire.Chris B.
Le client n'a pas laissé de commentaire.Joanne S.
Le client n'a pas laissé de commentaire.Robert P.
The gas calculator help you give leans in your favor hence this cost me more than it should have because I over filled the tank at the end.John L.
Le client n'a pas laissé de commentaire.Emory H.
Wasted 2 hours of my time. Didn't have the right piece of equipment like the said they did. Took two hours on their data base to figure out that my car would fit on a tow dolly because it wasn't the right one. Apparently it wasn't the â€œwideâ€ one. They all were exactly the same width. The one that would work had a broken tail light and didn't bother checking it before letting me know I can come pick it up. After 2 hours of time wasted they couldn't offer any discounts and I had to come up with a solution myself. Don't really blame the workers there because the head management over the phone wasn't worth talking to either. Could care less about their customer and figuring out a solution to please them.Cory B.
This storage unit was cancelled over a week ago.JOAN V. | Réservation
I canceled this reservation three times. No I'm not happy. You guys seem to have no idea what is going on. I even talked to your regional office in Tacoma. Again, this reservation was supposed to beGreg A. | Réservation
Jeff is a great guy and will go above and beyond to make sure your experience with his units is exceptional.JACOB I. | Réservation
Easy ro reserve a unitKatharyn M. | Réservation
😎Brenda E. | Expérience générale
We enjoyed several years of safe, dry, convenient storage for all our 'precious' goods. Thanks very much.DARRYL M. | Expérience générale
Moved my items from the storage units across the street due to poor performance of THAT storage placeAllen E. | Expérience générale
Living in Alaska we chose to store our vacation car here for the last 4 years! Very kind, helpful people & good customer service! MerciSYBIL K. | Expérience générale
Very nice office staff!deanna s. | Expérience générale
Great place. Treated very fairly.BRUCE S. | Expérience générale
By far the best storage units in town. Will never put our storage in any other units! Merci!Nick R. | Expérience générale
The facility is very clean and secure. The people go out of there way and over and above to make sure everything is perfect.James D. | Expérience générale
Thank you for your services.JIM P. | Expérience générale
Unit was clean and easily accessible. Office personnel was friendly and had paperwork ready when I arrived fast set up to get moved in. Cheapest unit I could find for the size in the area.CATHY A. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous vendons des centaines de produits qui facilitent les déménagements!