The manager/ owner is always nice and accommodating. Superb service
Fernando D
Customer Reviews for ADK Kayak Warehouse
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Always Great service at Adirondack Kayak Warehouse U-Haul Rentals.
Robert BGreat service but found the trailer I picked up to have lots of gravel inside. I didn't have a broom with me and by the time I got to my destination a lot of the gravel had blown/bounced out of the trailer but I had to borrow a broom from the motorcycle dealer that I was picking my bike up from so that I cold sweep the trailer clean as I did not want my brand new motorcycle to be all chipped up from flying gravel.
gary hQuick and easy tailer pickup. Great service.
MATTHEWJAMES SEverything was A+ Service at this location.
TODD WVery good service
Joe CAlways helpful and pleasant
Wilmer VCannot imagine doing anything better than that. Joe is an exceptional individual. Thanks for all the advice and help as we were first time users of a trailer. The entire 1400 mile ride was as smooth as silk.
Andrew DDon't advertise the trucks for $19,95 and then charge $86,33 AND still make them put gas in! VERY misleading, false advertisement! I stayed local, used under the miles I estimated, and out more gas in than was originally in it and STILL paid more than quadruple the price you claim!
Tina RJoe was so friendly and accommodating. I will not go anywhere else!!
Bonnie EAlways a pleasure to rent here
Wilmer VThese guys are totally amazing. Jumped on my needs at a moment's notice when everything got rearranged. Very grateful for their attention and for showing up to make sure I was going to be okay and sticking around until I was actually on the road despite the fact that they had to stay away because they had covid. Somehow or another he managed to get everything done at a distance. Very grateful.
DIANE MEverything at this location is perfect
JEFFREY RApp was slow
jeffrey RThe experience was nice and easy and made our small move much quicker.
Robert HSome kind of message indicating the Kayak Wharehouse is in a new location would be helpful. Person I dealt with, (i wish I got his name) was great. He is a great "face" for U Haul. He couldn't have been more accommodating!
Harold FQuick and courteous service, and rates are reasonable. Will always use this group.
Geraldine MNothing, everything was professional , quick and convenient!
David RStaff were pleasant to do business with. Would definitely recommend them to anyone
KEITH BRemember to be sure the dolly is in the truck if customer has requested one.
Michael OKeep it the same. Kind courtesious and friendly
Kelly RVery professional and courteous!
Susan BThere was a dog waste in thr van
IBRAHEEMHAMID ARien
Paul ODrop off and return was easy and simple.
Bernard LJust keep being great
Rafael SJoe is absolutely fantastic to work with.
JOSEPHP CNice, efficient, and friendly location/people.
Nestor SExcellent service.
Kathleen PWas really great service. I will come again.
Jim EWe had to change pick up/drop off location. The owner helped us right away and it was seamless. Merci.
RUSSELLG NService was wonderful. This was our 3rd time using uhaul from this location. Would definitely use them again. Merci
Charlotte GJoey is the best efficient personable and he delivers when he says it thanks,Steve Mahoney
STEVEND MNot much more than you already do
Terrys AExcellent communication and customer service!
NANCY BRien
STEPHENF LLocation called me and swore at me over the phone for needing an extension, and then threatened to file a police report. Will no longer use this location for anything.
Riley CNo problems!! Quick and easy!! Great location!!
Daniel DThe changing of locations for truck pick up was very inconvenient. Armando
armando bFast and easy great service
Robert AI sent think it needs any improvement I had a great experience from beginning to end.
Vanessa DProvide better detail and service to customers who actually reserve for a 26 foot truck and then get there and told me none was available very unprofessional after paid very inconvenience too many trips but overall got the job done with small truck
Lieshawn JVery courteous staff, always have the truck or trailer that I need and in good working condition.
RICHARDW WGreat job!!!
DANIELE CThe guy at the front desk was super friendly and helpful 👍
Cindy WEquipment up-to-date And they always have the rental
ANTONIO MGreat people to do business with.
Gary Jgood job rent guy was nice
andrew kUhal, always there when you need them!
Gail DGreat rental experience
Bob PUSB port did not work and I really needed it for directions. Please get it fixed.
Daniel TNeed Cruse control on the new 15 ft trucks
Lillian SFriendly staff and one of the cleanest uhauls I have ever rented.
Leah EExcellent customer service!!! Very helpful staff!!!!!
Ellwood HOn top of there Game..ty
DALE DWe had a problem and it was quickly resolved. Excellent service!!
Lillian GGive the customer the rights and benefits, when a foul up is being made; remember the customer is always right, and they can get frustrated.
Blondelle JJust a suggedtion ... All your rental trucks should have a full tank of gas. It makes it a lot easier for the next renter not having to lose time on the first day having to fuel up early.
Gerald REasy to access, fast service, has one issue that was rectified promptly. Would recommend this as a rental location.
Christopher S