Customer Reviews for Advantage Auto & Trailer Sales
(Concessionnaire U-Haul dans le voisinage)

785 évaluations

770 Highland Ave   Brandon, MB R7C1A7

(204) 725-0019

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam : 9h am à 4h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 5/21/2022 - 5/23/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(204) 725-0019

770 Highland Ave
Brandon, MB R7C1A7

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam : 9h am à 4h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 5/21/2022 - 5/23/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Everyone was professional and very curtious

Durwin K. 
Évaluation :
1

I don't understand why you post on the web $19.95, when the people rent the cars the price is exaggerated different. That's bullshit advertising.

Salvador C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Liam H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roger B. 
Évaluation :
5

The personnel went above and beyond to address my needs. Big thanks to them

Oluwakemi O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

teresa M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONNALEA J. 
Évaluation :
4

It had been muddy so there was some mud on the floor of the cab and minor amounts in the box of the truck however a quick sweep out was all that was required.

wayne C. 
Évaluation :
5

This is not on how you can improve service but a request for an item. During my rental l might of drop a monitor reader in the cab. It is about the size of a key fob and black

Tom F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carman M. 
Évaluation :
1

People endure a lot of stress when they move. Which is why they secure support ahead of time so that they don't have to scramble last minute. The way Uhaul is set up - so that 1-way moves don't guarantee you a vehicle you need - and you only learn last minute that you are SOL with your epic move.. everything about the way Uhaul has set this up is unnecessarily hard on people.

Megan C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carline D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan Z. 
Évaluation :
5

Great dealer to deal with.

ROBERT W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRENT R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOYIA F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN S. 
Évaluation :
4

The service was very straightforward and helpful. I appreciate that they reached out in advance of changes required for the holiday closures. The outside was fairly dirty, but It is very cold and perhaps cleaning the units isn't easy. The cab was also in need of cleaning, however inside of the box was clean and this was sufficient. I would definitely recommend this dealer as the choice for rentals in Westman.

GREG G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEENA K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL D. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

AMANDA L. 
Évaluation :
4

It would have been nice to have access to a dolly or lift. The trailer I rented was big and the tongue was heavy for one person to lift into the hitch if my SUV. Plus the snow made it hard for me to move the trailer side to side to get it around the hitch once I had the SUV in position.

STANLEY W. 
Évaluation :
3

The pricing was ridiculous rent this truck for 19,95 a day we drove this truck less then 10 kms were charged for almost 30. This 19,95 truck cost 60 bucks for 3 hours and less then 10 kms. Hopefully this will be the last time we ever NEED to ise a uhaul..

TRENTON C. 
Évaluation :
4

Attendant insisted I clean up the vehicle irregardless of the fact I received the truck in that condition.

JONATHAN V. 
Évaluation :
5

Excellent experience! The guys at Advantage Auto and Trailer made this a flawless experience! 10/10 recommend.

JAYDA T. 
Évaluation :
1

I was told every rental comes with 30 days free storage. But I was charged funds without my approval!

SHERRY O. 
Évaluation :
5

My original guaranteed pickup location was in Oakbank MB. Was called 16 hours before my pickup time only to be told that they did not have any trailers available. Given 2 lousy options. Pick up one in Fort Frances OT which would have been a 10 hour return trip or pick up one in Brandon MB a day later which was a 6 hour return trip. WTF! So much for their guarantee. The $150 reduction did not even cover the cost of fuel to go pickup a trailer in Brandon, much less the cost associated with moving out a day later on Nov 1 and the time lost waiting a day and having to drive an additional 6 hours. Instead of a leisurely drive to My final destination, I only made it half way on the first day after 17 hours of driving and loading. Not happy. Kudos to the guy in Brandon who got me hooked up and on my way quickly. The only bright spot in this dismal uhaul experience.

Luc S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHINDERPAL G. 
Évaluation :
5

Good service

YOSIEF D. 
Évaluation :
1

Not Bait & Switch Clients, and over charge them with hidden fees and horrible customer service, especially to a 1st time client. One of THE worst business transactions ive had in a long time. Im taking my business elsewhere, and strongly reccomend ppl not to use this company.

KIRBY H. 
Évaluation :
3

Confusing information regarding return, dirty old truck, lights not working on the trailer.

Wyatt E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNIFER M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARLENE R. 
Évaluation :
5

It's wonderful costume service I got when I rent the truck. Merci

Getachew G. 
Évaluation :
3

Did not know it would cost as much as it did

MARSHALL M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Krzysztof T. 
Évaluation :
2

The gentleman who provided the contract may have been having a bad day but was not patient when explaining the details and told us we could drop the u haul off at any site in Wpg when we were finished. This information was not correct as we discovered when we returned the vehicle.

REBECCA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMY Y. 
Évaluation :
4

Customer service was great. made sure trailer was hooked up properly and very helpful.

BRADLEY P. 
Évaluation :
5

Our reservation was suddenly rescheduled with very little notice. It required multiple calls with customer service and involvement from the pick up location to be able to adhere to our original booking agreement. Plans to move cannot just be remade with 3 days notice. It is critical that if a booking is made online- as preferred by uhaul, that the reservation is maintained as described in the original agreement. Luckily we were able to find a solution that suited our needs, however it was very upsetting until we solved the problem.

Md Noor A A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GORDON W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GORDON W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNIFER J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANATOLIY V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MAXIME S. 
Évaluation :
5

Advantage sets the benchmark for customer service. Competent and quick. Knowing the answers to all your questions. Making sure all is good before your leave! Will be using again.

William C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lennard S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Terri-Lyn W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIM W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CARL L. 
Évaluation :
5

Thank you guys service was excellent Nancy was awesome ..very easy rental . Thank you so much

Brett T. 
Évaluation :
4

Hidden fees, very disappointed

RAIYAN T. 
Évaluation :
1

We were very much bad treated.I would like to talk to a manager in Arizona. One other thing they charged us for 8 days even thow we returned the truck after 6 days...from June 29 To July 4. In Winnipeg and Brandon they promised a 26 ça et when I reserved in May 15th and at the last minute they said we don't send 26 feets in thé est!!!!!! What??? And I had to drive in Brandon To have the20 feet plus a trailer...they screamed at me, push me outside and locked the soir and threated me...etc etc etc don't dans to sent To me.....they never danger to listened To me, were rude and discriminative ....I really seriously want my 2 days paid back plus talk To a director in the head office.Joanne Lavigne

Claude R. 
Évaluation :
4

If you need someone to pick up the phone as a contact for after hours pickup let us know! I put my boyfriend as a contact, but he's a helicopter pilot and was literally flying when they called so it took forever to pick up my truck.

Elena Daniela P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Hernan L. 
Évaluation :
4

I was advised the day before I was to pick up the vehicle that what I booked was not available. It became an incredible hassle/stressful to get a truck that was going to work for us I ended up on the phone for over 3 hours trying to make arrangements for something that we could use. This did not seem to be the locations fault but Uhaul's as they overbook what they have to rent. This I would think twice about renting from Uhaul again.

WAYNE C. 
Évaluation :
4

Very efficient drop off and we had our e-mailed receipt delivered as promised. Merci.

Brian S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BEVERLEY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trevor S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley F. 
Évaluation :
3

Have someone check out the equipment on return. I waited until the wiring harness was repaired . Afterload the vehicle onto the dolly, noticed a securing bolt missing on the tie-down clevis. Returned to the store and the unit was repaired.

JERRY C. 
Évaluation :
5

Advantage is really good to deal with. The truck was very lackluster. Would be nice to have a truck with cruise. Also there is a leak someone as the was water close to the front of the cargo area.

CARL H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARREL W. 
Évaluation :
5

Customer service was exceptional. No recommendations

Bradley L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ian L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Colleen T. 
Évaluation :
5

The person I dealt with picking up the trailer was very knowledgeable and helpful. The equipment was in excellent condition, the tires were almost or brand new, as was the spring bushings and safety chains. Moving blankets were clean and new or barely used and well packaged, as was the moving dolly. Highly recommend this location to anyone requiring a trailer.

RICHARD K. 
Évaluation :
3

My first drop off location was not available to drop the vehicle. Was not impressed that I needed to call and get a different drop off. Wasted my own time and fuel leaving the vehicle at the first location, then went home to call, then had to drive back to pick up vehicle just to drive it to a different location.

RUSSELL M. 
Évaluation :
5

Your customer service is 5star. Everyone I talked to and sorted out problems changing bookings everything and every time I had a problem they fixed it. They did so in a very professional, courteously, professional and caring about my issues and how we/they were going to fix it. Truly are a very professional group of people. Thank you -will use again - and recommend to friends

Neil C. 
Évaluation :
4

Replace windshield wipers could barley see when it rained on way back to Brandon. Tires where very worn, I did not feel comfortable driving heavy load on them. Service was great.

Sherry W. 
Évaluation :
5

When travelling to location we were informed that the tailor we had reserved was not actually available. They managed to find us a smaller trailer that we could use instead. It was quite a bit smaller than the one we had originally wanted, but we desperately needed a trailer and it was better then nothing.

Kristen B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CARLOS D. 
Évaluation :
5

Affordable for what we needed it for plus easy pick up & drop off.

cathy H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHELLE P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ART G. 
Évaluation :
5

Everything is good

KULWINDER B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wendy S. 
Évaluation :
3

First of all we were charged mileage and were told that if we went over 100km we would be charge after that. Secondly we were told that if we did not use the Furniture dolly we would not be charged for it as long as the seal was not broken. We did not use it. Very disappointed that a rental that was $40 turned out to cost us over $100 . Definitely will not be using again if this is how you treat customers.

TAMMY B. 
Évaluation :
5

Very satisfied with Advantage Auto and Trailer in Brandon, MI.

WILLIAM M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kyle P. 
Évaluation :
5

I deal with Calvin at the Brandon location and he is excellent, great person to deal with and an asset to your company. please let him know this Roger Loewen

QUINTEX S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Pat M. 
Évaluation :
5

I was very happy to be able to pick up and drop off during locations regular hours. Friendly courteous staff. Online tool has been problematic in the past.

Denis B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael W. 
Évaluation :
5

Make sure the tires are good for long trips.

Kevin Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jenny M. 
Évaluation :
5

everything went very well

MELVIN L. 
Évaluation :
4

We booked it for 24 hours and when we picked it up they said they would like it back sooner because they had double booked it. This didn't end up being a problem because we were done a few hours early, but could have been bad and was a poor oversight on the businesses part. The gentleman that helped us both times was super nice and friendly though! Overall pleased with the experience

Kordell M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

harvey D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joelle F. 
Évaluation :
3

Trailer had lots of road gravel dust on the back, needed to put tarp down to not get household items dirty. Customer service was poor, felt like the customer service agent at the front desk had to go out of his way to get me set up with the trailer. But the trailer itself was in good shape, pulled nice and no issues with it.

GARYCLIFFORD R. 
Évaluation :
5

Wonderful folks to deal with.

Russ D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sidney H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cory T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dawn E. 
Évaluation :
4

Well, I had rented a 20 foot truck - this is relevant in two ways. One, the from tires were nearly bald. They may have been road legal, but their days are certainly numbered. The truck also need an alignment. The steering was a touch off centre. Two, when I tried booking 10 foot truck I was informed their wasn't any available. Ok. Fair enough. Maybe I didn't book early enough or something. However, today when I showed up, there was a couple of other vehicles available, notably a 10 foot truck, and maybe a 15 foot truck was available. I mentioned that this morning, and was informed that they were already booked for the day. Ok. Fair enough. I took the 20 foot truck available and carried on with my day. I was lucky and had a number of friends and family helped me and my wife move. Many hands made light work and, wouldn't you know it I returned the truck much earlier than anticipated, around 2:30 pm and I saw the same smaller trucks in the lot. I know its possible, but unless all of the other smaller vehicles were used and returned in a short time frame, like fewer than six hours, or all needed maintenance (I doubt that this is the case) I do feel as though I was lied to, and ended up paying for the usage and gas for a larger vehicle than I originally wanted. Everything else was fine, but, come on.

nicholas V. 
Non les évaluations ont été soumises pour cet établissement.

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