We were not told that the tow dolly strapping system for our car had to be checked and tightened every so often. The car had dents on both sides on the rocker panels. U-Haul insurance denied the claim. I'll never use U-Haul again.Troy S.
Customer Reviews for Advantage Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Arvada, CO 80002
Services dans cet établissement :
- Lun au ven : 9h30 am à 6h pm
- Sam : 9h am à 5h pm
- Dim : 10h am à 2h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.AUDREY A.
Le client n'a pas laissé de commentaire.JUSTIN F.
I will never use uhaul again, this time was fine. The time after I flew to Denver counting on my scheduled truck to drive my whole house to Texas and when I arrived there were no trucks within a 3 hr radius of me.CONNER R.
Le client n'a pas laissé de commentaire.Benjamin M.
Le client n'a pas laissé de commentaire.Stephanie C.
Le client n'a pas laissé de commentaire.Michael C.
The drop off was quick and easy. The lady who came out to get the truck found us afterward and returned the u-lock which we accidentally left in the cab of the vehicle. Merci!Christopher B.
She was very nice and helpfulWILLIAM G.
I came after hours but the employee lives on site and noticed me. Very quick, friendly and helpful.MATTHEW K.
Le client n'a pas laissé de commentaire.JEFFREY M.
Everything was good for meRobert R.
Le client n'a pas laissé de commentaire.MATTHEW A.
Le client n'a pas laissé de commentaire.Steven M.
Le client n'a pas laissé de commentaire.Miles P.
Very friendly, quick, and easy drop off. The guy even helped us get our SUV off of the trailer in the cold + snow.Miles P.
Le client n'a pas laissé de commentaire.Allis K.
Have equipment at the location requested and "guaranteed" it was soposed to be at. Also no one avalible for drop-off at 12:05 had to leave it in the lot myself.Connor V.
Le client n'a pas laissé de commentaire.ROBERT C.
Le client n'a pas laissé de commentaire.PATTI H.
Le client n'a pas laissé de commentaire.STEVEN M.
Truck window was dirty. Inside instrument panel had remnants of spilled soda.Claudio T.
Left the 20 foot truck in the small parking lot. I wish there was a code so we could enter and park within the lot. Would have been easier than parking the 20' in the parking lotTyler M.
Very helpfulGARRICK-GREGORY M.
Le client n'a pas laissé de commentaire.BONNIE S.
Le client n'a pas laissé de commentaire.Ammiel O.
Kevin is very helpful and efficient. Always a pleasure to work with!VICTORIA B.
Le client n'a pas laissé de commentaire.Robert B.
It would have been nice to be informed that we needed to download the Uhaul app in order to check in the truck after hours. We went off the text message link and it could not determine our location and move forward with the check in process.Jeremy G.
Le client n'a pas laissé de commentaire.Heidi H.
I registered for mobile pick-up online only to find out later that this location doesn't offer it. Uhaul needs to fix this.TYLER S.
Le client n'a pas laissé de commentaire.Maggie V.
Just wanted to say that David Rosenberg at this location was excellent to deal with and I will rent from this location in the future. thanks, Dave!JOHN W.
Manager was super great. I had absolutely no issues and will definitely recommend this location to anyone in need of the services offered.JEFF C.
Le client n'a pas laissé de commentaire.JEFFREY B.
Le client n'a pas laissé de commentaire.RICHARD H.
Le client n'a pas laissé de commentaire.Ronda R.
Cheaper per milesteven P.
Met me at the door. Super friendly, super efficient! Will absolutely recommend.DARREN G.
Le client n'a pas laissé de commentaire.Stacy P.
Le client n'a pas laissé de commentaire.Matt E.
Great Service. Easy drop-off.Rick M.
Le client n'a pas laissé de commentaire.Michael B.
Le client n'a pas laissé de commentaire.Juanita P.
Samantha Potts and her assistant were friendly and great. Great staff there. Made my rental for the day go smoothly. Definitely will recommend. ~MarcellinoMarcellino M.
Le client n'a pas laissé de commentaire.Steven S.
Le client n'a pas laissé de commentaire.Janet P.
Everything was quick and easy the truck was in great condition.Justine D.
Kevin the property manager was courteous, patient, helpful & very personable. I will definitely rent from there again.Cindy T.
Samantha was great she fixed the normal U-Haul screw up. I never did receive a 24 hour call and had to check 2 other places to see where my equipment was. I have learned to expect poor service from the national officeKevin T.
NO BECAUSE THEY CHARGE U FOR SCRATCHES THAT U NEVER DID I RENT A TRUCK FRIM U GUYS EVERYYEAR BUT I WILL START LOOKING ELSE WERE NOWMARK T.
Young lady was ever so helpful and polite. Didn't have any blankets. I did change pick location a few days before pick up. She did get enough blankets.Catherine M.
Le client n'a pas laissé de commentaire.Frank B.
Nothing. Very customer service and was very efficient in getting me in and out.Forest B.
There was trash and stuff in the van.Dakota T.
Le client n'a pas laissé de commentaire.Earl D.
Le client n'a pas laissé de commentaire.Sandra E.
Marking parking spaces to leave trailers/trucks.Rory M.
Le client n'a pas laissé de commentaire.JOHN B.
We didn't even rent equipment till 1104am. And they started the rental before we arrivedRay D.
Hard to find. No signs saying UhaulRobert J.
Le client n'a pas laissé de commentaire.Andrea L.
I made my reservation for the Wadsworth bypass location and happened to drop in the day before pick-up to verify information and was then told I would need to go to the 52nd location to pick up the trailer. I was not notified that they did not have the wiring adapter that I ordered with my reservation at this location, but was told that I should've received a call regarding this. When I showed up, I was then sent to the Wadsworth bypass location to get the adapter. Once there, they tried to charge me again for the adapter which I paid for online. By the time I got the trailer, I was an hour behing schedule and my trip was then delayed. When trying to contact customer service to let them know about my experience and change my drop off location (since the trailer did not leave the state) I was put on hold for over 20 minutes several times and then disconnected. Finally, I got ahold of a lady who was extremely rude and disconnected me once again. When we decided to get rid of the trailer and dropped it off, the location on Jewell and Garrison, had one man on staff who was in over his head with customers and the building was over 90 degrees inside. This entire experience has been awful, from being inconvenienced several times BEFORE picking up the trailer, to being delayed, dealing with rude employees after long hold times and being disconnected countless times, struggling to get reservations changed, watching an understaffed location with bad conditions race around to help an impossible amount of customers, to being rudely told that I won't be seeing any money back since I'm not returning it to the same location I picked up from (this location is impossible to get in contact with and no one else can schedule for them). This experience has just been completely miserable has ruined U-Haul for us.Bethany D.
Le client n'a pas laissé de commentaire.Doug B.
Le client n'a pas laissé de commentaire.Terrie C.
truck was not at the first location had to go to a second location and pick up the truck in Arvada. Pick up the truck it was clean had a couple spots that we took photos of but the cigarette smell was terrible in that truckKenneth K.
This is the best location for service and convenience. Kevin and Samantha are excellent, professional and helpful. They each go beyond expectations. ThanksLANI T.
Both Samantha and Kevin are professional, helpful and courteous. They go beyond expectations .LANI T.
Le client n'a pas laissé de commentaire.Patrick H.
Nothing, customer service was excellent!Walt P.
Le client n'a pas laissé de commentaire.forrest R.
Quick drop off and very helpful staff.Jonathan F.
Nice people. But the pick up location was changed without my knowledgeJeff L.
Ms. Samian was kind, courteous and professional. Her knowledge, instruction and delivery was highly effective in streamlining the transactional process, and thus making our overall transition from home to storage a very smooth one. Merci.LOIS E.
Le client n'a pas laissé de commentaire.Albert M.
Very friendly/helpful service.Mandy W.
nothing at allCollette J.