Le client n'a pas laissé de commentaire.stephen c. | Expérience générale
Customer Reviews for Affordable Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The owner is one of the best business people I've had the pleasure to deal with. We were looking for a larger storage container but being hard to find we rented a smaller unit from him on a Thursday and started to move things in. On Monday I secured a larger unit from another rental company and he gave us a full refund of our down payment and first month's rent. I offered to split it with him but he said no - I would highly recommend Affordable Storage!Wesley B. | Expérience générale
The truck was great but the ramp trailer that I rented was full of dirt and wood which I had to clean outPhillip C.
Affordable storage was a great place to store my boat for the winter. Have recommended Affordable Storage to many friendsGeorge L. | Expérience générale
I was very happy with the uhaul i had it was clean and i even brought it back on the same day i took it i have took a few friends of my they are going to check on itCHRISTINE H.
Great little truckdavid B.
Le client n'a pas laissé de commentaire.Rachel T.
stop making people drive 45 minutes to one hour to drop off a truck when their is a u haul location 6 miles from where i live . I don't work for u haul and I would never want to .I was told someone would call me back several times and never did . Great service !STEVE L.
Le client n'a pas laissé de commentaire.Karen B.
Don't promise handtruck and moving blankets and not have them there at pick up locationbruce T.
Le client n'a pas laissé de commentaire.ANDREW L.
I dropped it off on a holiday(July 4) so the location, which is a different primary business, was closed. However they had a drop box for the key so the procedure was nothing more than leaving the keyC.J. S.
Great location - gentleman seems real busy so you have to wait but, he gets you out.Spencer P.
Le client n'a pas laissé de commentaire.sal F.
Le client n'a pas laissé de commentaire.sal F.
Very accomodatingDan H.
Nothing, already very helpful.ellie K.
Le client n'a pas laissé de commentaire.WARREN G.
Le client n'a pas laissé de commentaire.JAMES W.
Le client n'a pas laissé de commentaire.ann T.
Le client n'a pas laissé de commentaire.marylou D.
Le client n'a pas laissé de commentaire.phil T.
Le client n'a pas laissé de commentaire.Leslie G.
Le client n'a pas laissé de commentaire.JOE M.
Paul was very helpful.David W.
Le client n'a pas laissé de commentaire.donna D.
Le client n'a pas laissé de commentaire.dan W.
The truck was filthy...had to wait for 30 minutes to talk with someone as the truck rental business is just a side job for this motorcycle repair shop.STEVE B.
Don't send them here! The owner was rude and complaining.Thomas S.
Location closed. Trailer frozen to ground. No pads or packing supplies available. No one to help break trailer free from ground and load up. No PAPERWORK FOR THE TRIP. nO 800 # IN CASE OF EMERGENCY. No Jack so trailer was married to truck for two days . Did contract over phone.Jay F.
We had to listen to his complaints about the UHaul company. And it took him over a week to check our rental in so I had to endure several phone calls from UHaul looking for your trailermarcy R.
There was a problem with the reservation because UHaul maintenance had changed the truck without updating the computer system, and the manager had to redo everything. There was a wait of some 40 minutes to be able to leave with the truck because of this. Not the location's fault, would be great if maintenance personnel would take more time to update info.BRUCE C.
Le client n'a pas laissé de commentaire.WILLIAM G.
The gentlemen was very accomadateing.I would recommend this location to everyone!Michael F.
I returned the 5 x 8 trailer by noon on Monday. The guy did not sign off on my receipt when he made a copy of it for his records. I told him about the lights and he verified they were faulty. On Tuesday I receive a text message (not email, nor telephone call) and says I am overdue with the trailer and to call this #. I did for hours off and on with no one answering. Wednesday I get another text message saying the same thing. I call the # and the guy says "Just don't worry about it, ignore the texts, you won't be charged". Quite frankly I have used u haul at least 1 dozen times in the last 2 years in local ft laud and Stuart and never had an issue. This issue and especially the lack of Customer Service may alter my future descissions....Not happy.concetta D.
I dropped the van off with exactly the amount of gas that was highlighted on our contract. U-Haul rep that went to my drop off site stated it wasnt enough. It took me 1/2 hour of drive time and another 1/2 hour to pick up the truck and put more gas in. I added gas to the truck while it was off but the key was in the "on" position. I stopped at 1/4 tank but it took more gas than I expected. When I started the truck, the gauge went to 1/2 tank! U-Haul did re-imburse me for this amount and did re-imburse me $10 for my personal gas spent to drive back and do this - BUT, I never needed to do this - the tank was where it should have been. I got this corrected because I brought my original contract back in and gave it to the drop off place and they saw it had been correct all along. My suggestion is to take what the drop off owner states is true. Paul at Affordable storage saw my contract and saw the gauge was correct but he didnt have any clout in correcting things. I had to waste my time doing this and then spend time communicating with people from U-Haul getting this fixed. Ultimately it was Paul who coordinated things with the district manager and got my credits but it was after my time and money loss and my frustration.LYNN M.
Le client n'a pas laissé de commentaire.skip C.
Use Rick for all rentals, he was terrificFRANCES M.
No one even offered to assist us in un hooking the trailer. No one even checked to see if we returned the blankets. The agent just said you're ok thanks and did not even give me any documentation saying I had returned the traier until I went back inside and requested some sort of signed proof. At that time he said his computor was down and so he just signed my original ticket and told me all was ok. I called the 800 # and expressed my concern to the agent at the help desk later that afternoon. You might want to keep an eye on that agency as it sure didnt feel rigt to any of us at the time.STEVE R.
we waited a long time for service (almost an hour) but once helped the guy was very nice.Seth B.
Le client n'a pas laissé de commentaire.FRANK W.
Paper work takes too long should be shortenedtony S.
The manager Paul was very nice and accomodating!HOLLY C.
Le client n'a pas laissé de commentaire.ELIZABETH F.
Le client n'a pas laissé de commentaire.Jeffrey Z.
Truck had been used by a smoker and reaked of cigarette smoke. Thankfully, the owner of the location (Paul Wells) was very courteous and considerate and deoderized the truck as best he could. He was actually very professsional and extremely helpful. I highly recommend this location.Daniel C.
Le client n'a pas laissé de commentaire.JOSEPH L.
Paul, did a excellent job helping out, and was very courteous and helping.alex D.
excellent to deal with they go the extra for youBRIAN C.
Le client n'a pas laissé de commentaire.AMY J.