Le client n'a pas laissé de commentaire.
KEVIN G.
Customer Reviews for African Prestige & Gules Global
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Nothing at all. Smooth process.
Gwendalyn D.The lady working at the front desk she is very helpful and help me with everything, thank you
Peter S.THE LADY WAS VERY NICE TO ME AND HELPFUL ALSO
tina W.Very convenient for me and I will use them again.
SHATAVIA H.Attendant not physically present. Called and told to leave equipment in parking lot, but was still uncertain about leaving equipment unattended while I was still liable.
Jared C.The lady was very understanding when we couldn't return the U-Haul at the set time. Merci
Vanessa F.Customer service was great!!
Terri G.I purchased ratchet straps to be picked up with my utility trailer from a location near downtown Houston. Uhaul called to inform me the trailer wouldn't be available at that location and I needed to go to African Prestige & Gules Global, but the new location had no ratchet straps and they were unable to refund my money. The representative was very polite assisting me to find Walmart where I could buy straps, but now I have to dispute uhaul's charge for ratchet straps.
Robert N.Na
TAMESHA W.Rien
Corine G.Return after hours.
KENNETH C.Service was really great! Thank you for being a part of a hassle-free move! UHaul WILL definitely get my future business!!!
LEONARD J.Everything was great
Clarice J.I love this particular location, it's close to my home and I occasionally rent a U-Haul for my job as a Florist. I had a horrible situation. My padlock was stuck. It wouldn't open. However I didn't discover that it was an issue until about midnight when I'm trying to unpack an event in the loading dock. Thankfully, I got all the insurance stuff. However.. if the lock was checked before I even left, this wouldn't have happened. So.. here we are I call the 800 number they dispatch a locksmith.. etc. Problem solved. But it could have been avoided. Next time I'll be sure to double check the padlocks. Otherwise it was business as usual.
Shundra A.Very good service just simple 👍
GABRIEL R.Wendy was so nice. She was patient and helpful. I will definitely use this location again thank you!!
KEONI J.Best rental I've had
Montwaun M.This place was not the cleanest but they help me
Gerald M.Customer service at it's finest
DAVID R.Coffee for clients (smile)
Paul Q.We reserved a truck on OST med center only to be told the lady that rents them stepped out for an hour and come back later. We think we may be done with uhaul..
MURRAY S.Wendy is the best uhaul manager.
Naoufal H.Friendly and professional! Helped me out with the filthy truck!!!
Paula O.The location was very convenient, and the U-haul store owners have a clean storefront with a clearly-marked drop off box for keys. The neighborhood was very scary, however. That's not the owners' fault, but I wouldn't recommend that anyone return U-hauls here after dark.
JAMES R.Excellent customer service! She went above and beyond to help us with the trailer which is much appreciated because I have never towed anything before. She was so nice and accommodating. Thank you for the great service!
MEGAN L.The dolly booked was not available at this location. The online offer was not conveyed to the dealer. That made me pay an extra couple of bucks to the dealer.
ALEXANDER P.All signs on the building said open, but the door was locked at 1pm on a Saturday. I took picture and video documentation of the truck and dropping the key through the slot, but I never received any kind of confirmation that it was received or closed out. I will not use this location again.
MARK H.I requested a utility dolly which was not supplied to me for this rental.
Mollie M.The customer service rep cared about my rental and the ride I needed after the return. She is a joy and excels at her job.
Michael F.The availability and the convenience of getting in and it was extremely amazing! Will definitely be renting from them SOON‼ï¸
WYNIKKA R.Keep up the good work and customer service!
ARTRICE DONELLA D.I was over charged for the gas mileage and this issue has yet to be reconciled. I even sent a picture of the gauge when I was still at the building that indicates how much gas was in the tank and the agent even initialed HER copy that stated the mileage was wrong. The lack of competence is beyond me as I have NEVER had any issues with my uhaul service before
Leah E.Store front was not too inviting.
Shelly S.Be more considerate to the customer was not satisfied
SANDRA D.Owner is excellent
KENDRICK N.Everything went as well as expected. Great job!
Mark S.I don't like the location I dropped off
AHMED A.Based on my experience, I don't see an area of improvement needed at this time.
IDA D.Simplify your check in to pick up the trailer a little more.
Helen L.I did not see the inside of this UHAUL store however it was located in a sketchy part of town. I do not know if the attendant verified the mileage and fuel level when we turned it in! I felt I had to ask for the key to go into the back into the vehicle and take my own photo of the odometer (for my own piece of mind)!. For this reason I put the attendant was not helpful.
Sara S.Customer service was great!
NANETTE DEANN C.You guys made it simple and easy...thanks so much
RACHEAL R.This was not the location we desired to pick up our truck. We had to drive further and in a more congested area than desired.
Dale M.Excellent service à la clientèle
HAYES L.I would recommend U-Haul on OST to friends and family nice and friendly and they can also shop there thanks for everything
CYNTHIA B.The drop off location was in a very desolate and crime heavy area. The parking lot itself was very small.
KWAN J.