Le client n'a pas laissé de commentaire.
Farhad A
Customer Reviews for Aim Petroleum
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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attendant was unwilling to be any help, didn't have the 20 ft truck the claimed to have so had to drive a longer truck which I was uncomfortable driving, lock to get key from keybox was frozen, didn't have the blankets I had rented.
Chris CYou charged me for a Dolly and furniture pads that the location didn’t have..
Makael Mdirty interior. keys were not in box had to ask clerk inside to get them. dashboard lit up like a Christmas tree. returned early because we were fearful of driving it to much. online help was useless. however clerk did his best to help us and was very kind
alicia mThe area wasn't really marked off well. He just told us to drive up on the grass to unhook. Didn't check with us after unhooking.
Laurie SThe online check in is an awful, tedious process that is not fully explained when renting online. The numerous pictures, multiple alternate contacts is ridiculous!!! You had my contact as the renter, the driver's contact and my son's contact and you still requested a third. That's absurd for Uhaul to randomly call another family member or friend for verification who would have absolutely no idea why Uhaul is calling and probably wouldn't answer the phone anyway. Plus these pick up and drop off places are not necessarily to the best or the safest. Awful, awful, awful is all I can say and beyond stressful.
Robert HI was not given instructions on how to retrieve the keys for my vehicle and spent over an hour on the phone. I asked the manager inside if he had any access to the lockbox and he said I had to do everything through UHaul. After over an hour on the phone, I was told to return to the store and he unlocked it. It was a fairly frustrating process, as I wasn't given instructions from UHaul or the manager at this location.
Megan R