Évaluations des clients Alamo Auto
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Alamo Auto
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Micheal S. le
Excellent customer service
leslie S. le
Best experience with uhaul. The worker was so kind and helpful. He made the experience the best. And we didn't even have a reservation.
Mark F. le
Mr. Reza was very thorough in describing our Uhaul vehicle and aided us in choosing the best rental option for our need. Thank you
Hannah M. le
Did not provide accurate information concerning rental drop off so I had to spend over 30 minutes on the phone with customer support to change my drop off location.
Valerie S. le
Picking up and dropping off uhaul was very convenient. Equipment was very modern and in great condition. No issues Or complaints whatsoever. More importantly, staff was very pleasant.
Matthew E. le
Made beyond sure to fill more gas than the truck had when we accepted the truck, yet the rude person who accepted the truck said we had less gas and charged us an extra 10 dollars fee for that. Even without that he was ride and obviously didn't care about customer satisfaction. The location was easy to miss and dark, and small. Poor location choice poor employee choice.
SANTA R. le
Fast and friendly
Jon C. le
This location is managed exceptionally well. Customer service is fantastic.
authur M. le
Great service!!
luis R. le
Mercedes and the guy in 6767 culebra rd thank you I'm very thankful with yours job honestly you're the best
Rickie P. le
I was contacted prior to dropping off trailer. Easy access to lot. Proprietor was friendly and helpful.
Abelardo P. le
Exceptional Customer Service!!!
Katie B. le
The man helping was extremely helpful and polite. He had a broom we were able to use to sweep out the truck so we didn't have an extra fee for them having to clean it out (we forgot to pack our broom). He was also very informative over the phone and I felt very comfortable going to this location.
Jon C. le
Best location I have ever rented from.
Manuel O. le
Oh my god. Reza, Reza, Reza!! Mr. Reza was perhaps the friendliest man, and helpful, that I have ever met. He waited for me an hour after closing hours to unhook my trailer/dolly and offered me water and a meal. This man deserves recognition. He sensed that my road trip was long and exhausting. Reza is a special human being. You have to meet this man. As a US Navy Veteran, I salute him!
Adrian D. le
Reza was very friendly, professional, and helpful. If I ever need another uhaul, I will certainly shop at his place.
JOSE P. le
Truck was dirty when I got it. I had to clean the inside, swept it out, and used wipes to clean inside. Also swept the back, it was just a little dirty.
Richard G. le
Just leave it the way it is that's good enough
Daniela A. le
Payment method was not working, but it was a system issue (not related to this location). Check out took longer than expected.
Edward M. le
Don't make the clients wait for you. Hire additional staff or close temporarily. Or provide a discount for making people wait.
elizabeth B. le
Great service