Customer service in Albany, New York, and in Fort Myers wasKevin Francis C.
Customer Reviews for Ali Babas Indian Spices
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
This was an awful experience. Some guy called me 15 min before my pickup and told me to follow the link to get the key and to call 800 number if I had trouble. Of course the link was not working so I called and the call kept getting disconnected. I called the guy back but he would not answer. It took me an hour and a half to finally get someone on the phone from uhaul who could help. I would never go back to this location - the location is practically abandoned. Awful.Shadi M.
Me Jerrold is a very pleasant and knowledgeable. Made the process easy. I recommend the Fuller St and Mr. Jerrold highly. Excellent service.Jeanette R K.
Everything went fine.Maryteresa C.
Good and friendly serviceTIMOTHY B D.
I walked around the truck prior to taking it and did not note any damage. I used it for a simple local move and returned it as it was. When I left I got a call that the truck has damage so I went back to see what he was talking about. He told me here you need to stand back here and look at the very top of the front of the truck corner, there is a dent there. We stepped back and he shined the light on a small dent in the corner of the truck. I certainly did not do that damage nor would I have expected to see it ahead of time without "here step back and look from here". I was changed $390 on my credit card for the damage and disputing it now. That is a totally unfair practice as I never would expect someone to inspect the top of a truck in the walk around before driving off.Helen Claire W.
first, i was very disappointed that when arriving to location, which was moved from primary location pickup, i found that i would be driving a 10' box truck. I PURPOSELY reserved a 9' van. I had one couch to move. It would be easier to drive to Boston and much cheaper on gas. I was not happyBrian William R.
When I went to pick up the rental no one was there. I waited about 20 minutes before someone showed up.Mark Alan S.
Le client n'a pas laissé de commentaire.Theodhor O.
Great service, nice clean truck, can't ask for anything better.Michael Ryan O.
TERRIBLE SERVICE PICK UP SCHEDULED FOR 945, owner did not open til 11 am did not receive truck tilalmost 11 30 very rude. when returning vehicle had to wait almost 45 minutes before checking out, lot dirty and unkemptJoeph J JR P.
Very easy and good communication.Nancy L.
Le client n'a pas laissé de commentaire.Nathan Aaron V.
Le client n'a pas laissé de commentaire.Zanalee L A.
I would change nothing. It was my first time renting a truck and they made the whole process quick and easy.Matthew N L.
I have rented a truck here in less than 24 hours prior my move. Mr. Jarrar Hussain is very nice, intelligent man. He had helped me with the truck and the hand dolly. The truck was easy to drive and it was really good on mileage: it's kinda older and was lower on left side, but, generally speaking , it was okay. I recommend using U-Haul company and this location.Veronika Lisa S.
Le client n'a pas laissé de commentaire.Stephanie D.
Overall an excellent experience. Ali babas supplied me with everything I needed at a reasonable price.ANDREW A R.
Our pick up location changed due to truck size availability. This location is a 24/7 share only. The truck was parked so close to the building that is was very hard to inspect and take pictures of the passengers side.Thomas R.
Service was great. The owner went above and beyond providing very impressive service. Explain the process of the drop off vehicle. Will use this location next time instead of going online.Anna B.
Le client n'a pas laissé de commentaire.JENNIFER LYN S.
Le client n'a pas laissé de commentaire.John J S.
Le client n'a pas laissé de commentaire.Damilola Afolabi S.
Le client n'a pas laissé de commentaire.David Regan P.
Friendly and knowledgeable staff.Andy Yunkwong W.
Le client n'a pas laissé de commentaire.Amanda S.
Le client n'a pas laissé de commentaire.MUHAMMAD FARHAN M.
The van was not maintained and it smelled really bad inside. Also had oil change warnings pop up in betweenJeremy Mathew S.
Le client n'a pas laissé de commentaire.Paul J JR C.
Le client n'a pas laissé de commentaire.Brian G.
They provided great services and were very friendly.YOUSAF KHAN S.
Expand electric connectors for trailer variations.MARTIN Y.
Le client n'a pas laissé de commentaire.Michael V.
Le client n'a pas laissé de commentaire.Jennifer C.
Le client n'a pas laissé de commentaire.Gricelda H.
Le client n'a pas laissé de commentaire.Digvijay K.
The 5 star rating is because of Mr. Jarrar Hussein who was very helpful and pleasant to work with. He made the process much easier. To improve service for the next customer, please remove the terrible 24/7 mobile service. The 24/7 guy was so slow to respond (this was at 11am) and we were running late. Fortunately Mr. Hussein was inside to help us.ANNE YEE C.
Check in was quick and smooth. Gentleman knew the system and was very helpful.Deborah Anne M.
Le client n'a pas laissé de commentaire.MARK J V.
I have never had any issues with the service. The location is great.mary M.
Le client n'a pas laissé de commentaire.David III W.
Le client n'a pas laissé de commentaire.RITHISH R.
The truck needs new steering and wheel bearings, it was unsafe. The person in charge did tell me that they won't charge me for the dolly I paid for and the moving blankets because they weren't included.Katrina V.
Jarar is very professional, courteous, and dependable. I would recommend him to everyone in need of any Uhaul service.MICHAELS W.
Le client n'a pas laissé de commentaire.Amy P.
Very convenient. Very helpful manager who set us up with a van.MATTHEW A L.
Le client n'a pas laissé de commentaire.DAVID MICHAEL M.
Le client n'a pas laissé de commentaire.Bradley D B.
My experience was absolutely terrible here. I got to the location and my uhaul was not there. He gave me a smaller truck which was great I got a truck but the point of the truck I got originally was so that we could utilize the ramp. The operator just gave us the keys and said it's around back. We went to get into the truck and we had to get it out of a bunch of weeds and bushes. From there, getting in the truck was disgusting. Bottles from a previous renter, sticky steering wheel, smashes berries and bird feces all over the window and the windshield fluid barely touched it and the air pressure was low in one of the tires. After we moved some stuff we then realized there was a leak in the truck. It had rained and water got over all of our boxes and our love seat and now we have a stained love seat. Our experience was absolutely terrible. I called uhaul and I got an email saying I'll get a $20 refund. Absolutely ridiculous. What is $20? Our furniture got ruined.courtney F.
It took me a while to figure out where to go to get the key. Just be more specific with location of keys .Chris R.
Le client n'a pas laissé de commentaire.Derek S.
Le client n'a pas laissé de commentaire.John H.
Le client n'a pas laissé de commentaire.JOHN A.
Van was soaked and had water on the floor, wrong Keys were put in the lockbox, took an hour to get a vehicle. Poor communication and terrible servicecarmen A.
Owner was very friendly and accommodating. Would definitely use again.Frances M.
No one was there despite the window saying "Open"Logan B.
Le client n'a pas laissé de commentaire.ALEC B K.
Le client n'a pas laissé de commentaire.Shawna T.
Good location for minimal mileage use on truck. But the driveway was hard to get in and out of. It is narrow and off of a main road right near the intersection. The uhaul was dirty when we recieved it. The inside was sticky- which is gross. When I went to return the truck, I marked that it should be cleaned before someone else uses it and I was charged a cleaning fee. The residue was there before I borrowed the truck and should not be my responsibility to clean if I acknowledged it when I picked up the truck. I am waiting to hear back from the company about this issue.Samantha L.
Le client n'a pas laissé de commentaire.AKBAR K.
Le client n'a pas laissé de commentaire.Marco Leonard P.
Owner is an extremely nice man can't sat enough good things about himMichael John K.
Mr. Hussain was kind , courteous and one of the nicest and most helpful people I have met in a business setting. He put all my fears immediately to rest and had the exact cargo van I reserved ready and in perfect working order on the day of pickup. He explained everything very clearly as well. I would not go to any other Location in the future and will tell all my family and friends what a great experience renting this van was. The price was also very fair.Jacqueline P.
The key box is located at the front, but the app told me to look at the back of the truck. It took me a while to figure out how to get the key. The dolly was locked and I couldn't get access to it. I called the phone number on the door and no one answered. I arrived slightly early, before my rental time slot and it still took me 35 minutes to get the truck.Shahin K.
Le client n'a pas laissé de commentaire.ANGELO M T.
Great to be able to do everything for the check-in and check-out process on the UHaul app.Jennifer K.
Le client n'a pas laissé de commentaire.ERIN E F.
Le client n'a pas laissé de commentaire.mensur I.
Le client n'a pas laissé de commentaire.CHINMOY KRUSHNA M.
Le client n'a pas laissé de commentaire.LAWRENCE WILLIAM M.
Le client n'a pas laissé de commentaire.JARED S H.
Very good service; I will rent here when I next need a Uhaul.Byrgen F.
Actually. I found the entire experience to be quite enjoyable. As far as room for improvement, just continue delivering wonderful, reliable service to us.Zakee M A.
Le client n'a pas laissé de commentaire.David S M.
Great service. 5 starsgRIZVI F.
Le client n'a pas laissé de commentaire.CHERYL A G.
The guy who was there he's very nice people, helpful and friendly, he helped me everything I need , I don't know how to describe his services, I appreciate everything.GEDEON N.
Excellent service. Mr Jarrar even drove me to my car at the airport. I was very impressed with this level of service, not the kind of thing you see every day anymore. I would definitely recommend using this dealer for uhaul needs.Stacy L.
Le client n'a pas laissé de commentaire.Daniel Joseph S.
N/aNGALILA N C.
The service was excellent and I will definitely go back there again next time I need to rest a U-Haul.Kevin A.
Le client n'a pas laissé de commentaire.Sarah Salah S.
The process was fast and easyJOHN M.
Le client n'a pas laissé de commentaire.NATHANIEL B B.
Le client n'a pas laissé de commentaire.ARMAND JAMES G.
Mr. Jabbar made mu UHaul rental experience a breeze. Check in, pickup and return was convenient and easy. I'll definitely return to that same location again if needed, and will have no problem recommending that location to my friends and neighbors. They did an outstanding job!PAUL JOSEPH D.
Le client n'a pas laissé de commentaire.FROILIAN ANCHETA C.
The gentleman was very nice and helpful in every way!!! I will highly recommend him to everyone I knowjulie V.
Proprietor was professional, courteous and efficient. A good experience all the way through!Mark Edward E.
Le client n'a pas laissé de commentaire.Joziah U.
Nothing. The woman i talked to on the phone was friendly and gave me great service.Thomas B.
Le client n'a pas laissé de commentaire.Nona B.
Le client n'a pas laissé de commentaire.Robert E.
Everything was great.Karen F.
I could not really park in the parking lot, there is not a lot of room. I just locked the doors and dropped the keys.Helen D.
This location was a bit concerning. It was unclear where to park the van, hard to determine where the key drop-off was. I was worried I was parking the truck in the wrong spot. No one on site to ask questions.Lauren H.
Checkout took forever, vehicle inside was tidy but hadn't appeared to have been washed in a long time, and the place was not open (despite its posted hours) upon return. This meant that I spent an inordinate amount of time returning through the website which was also not functioning properly. By far my worst U-Haul experience.Travis P.
I had made a resePierce M.
Le client n'a pas laissé de commentaire.Richard P.
Be readily available during normal business hours - there was no answer to our calls or banging on the door: we had to physically lift & struggle with the equipment to return it to a dismal, tight & uncomfortable yard. Finally your rep answered the door: was he taking a nap? Why was he not available when we were struggling, and falling in his uneven yard? Very upsetting experience.Lisa G.