Customer Reviews for Ali Babas Indian Spices
(U-Haul Neighborhood Dealer)

855 évaluations

10 Fuller Rd   Albany, NY 12205

(518) 478-2093

Heures d’ouverture

  • Mon-Sat: 11 am–7 pm
  • Dimanche : de 11 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(518) 478-2093

10 Fuller Rd
Albany, NY 12205

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sat: 11 am–7 pm
  • Dimanche : de 11 h a.m. 5 h p.m.
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
3

Location was fine once I could speak with an actual person. However, this location in the app is completely broken. I had to wait a half hour for the shop to open instead of being able to pickup with the app. I was on hold for that entire 30 minutes as well trying to reach someone to help me. Google maps found my location and even other areas of the UHaul app knew where I was located bc it showed that the location was 0.0mi away from me. I gave the app full location permissions on my phone. But within finding my location to confirm pickup it kept failing to find me saying geolocation error. Also if I clicked on the link to 10 Fuller Rd, the map showed me somewhere in the middle of the ocean!!! Pls fix this it ruined my whole moving day starting out like this.

SARA M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Min X 
Évaluation :
3

It was difficult to find.

JOANNE I 
Évaluation :
3

The check in process on the mobile app is frustrating, and requires a really good cellular connection, which was not the case for me. The night before, I uploaded all the information/license photos as suggested in the text message I received. When I got to the pickup location, I had to do it all over again, which took a long time! Likewise the drop off process is long, slow and arduous. If I need to rent a truck again from UHaul, I will go to an actual Uhaul store. I spent more time trying to get everything done on the app during pickup and drop off that it would have been quicker to just drive the extra 7 miles to the nearest UHaul store.

Kenneth P 
Évaluation :
5

Keep of the good work

TRAVIS C 
Évaluation :
4

Le client n'a pas laissé de commentaire.

VIRGIL H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kaiwen H 
Évaluation :
5

Great location and Friendly service

Sulman E 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sherry A 
Évaluation :
5

the owner is a super friendly guy and his shop is pretty eclectic with a mix of tons of things that may seem out of place in a uhaul location, but overall, he's just a guy trying to make a living and very pleasant to deal with. would highly recommend to friends or family.

John S 
Évaluation :
5

Very fast and friendly service! Totally recommend it.

FARHAN N 
Évaluation :
5

Highly recommend it is so convenient location !

Gurpreet S 
Évaluation :
3

Have someone there to assist people when they are returning the vehicle in plenty of time

Laurie N 
Évaluation :
1

The sign says they're open, but they were not. We had to call them and then wait outside on a very cold day. The same nonsense when we returned the truck. Never again!

John J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John V 
Évaluation :
1

Very small need bigger place and parking lot was full of ice

PHILLIPMATTHEW E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Akeem A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Crystal A 
Évaluation :
5

Absolutely nothing.

SHEILA T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Avery R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gurpreet S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACOB S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Foisal M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael R 
Évaluation :
5

The only confusion we had was where the key was, we were looking on the side of the truck rather than on the side of the building. No other issues! Everything was very easy and the person who helped us at drop off was incredibly kind and helpful.

Cailin T 
Évaluation :
5

The owner of the franchise was very knowledgeable and knew exactly what I needed. He took care of my needs. He was there on time for my pick up and I would recommend him for anybody who is doing business with a U-Haul franchise.

richard p 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Anthony G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ed L 
Évaluation :
2

The 24/7 truck share checking in process was confusing and cumbersome. Took me over 30 mins to checkin and get the keys. Even the return process was confusing, sitting there in the dark parking lot and trying to figure how to return on the app, I just returned the keys and left. Checkin and return process for 24/7 truck share is awful, had to sit there and wait for approval proccess without knowing how long it was gonna take.

Dao N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anuj S 
Évaluation :
3

Parking lot has some junk vehicles and looks rough, secluded.

Michael R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mengdong L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Walter L 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Katharine F 
Évaluation :
5

Always a great experience renting from Jarar Hussein at Uhaul.

MICHAEL S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melissa K 
Évaluation :
1

The truck was very old and not clean i always use U-Haul never a problem but this was the worst experience

ADEED S 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Laurence M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joseph P 
Évaluation :
5

Excellente expérience

Gladys V 
Évaluation :
5

I always come to this Uhaul. Excellent in all respects.

ROLF B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arbind K 
Évaluation :
3

The computer system seemed to be having difficulties. The gentleman at the pick-up location worked hard, but the pick-up took a solid hour of hanging around

David E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael P 
Évaluation :
4

More customer parking. Everything else was good small business very accommodating

Susan E 
Évaluation :
4

Jarrar was excellent as always and when the uhaul system crashed he did his best to reassure renters and got them on the road as soon as he could.

TUCKER D 
Évaluation :
1

The UHAUL system was down for the entire day so i had to wait for hours to get my already reserved van checked in. The credit card system was down all day so i luckily i had cash on hand. The location of pick-up has no right to even have uhauls because there is no room and is run out of an Iraqi spice store. I will never use Uhaul again if i have to.

Brian R 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Brianka M 
Évaluation :
5

nothing

Ashley B 
Évaluation :
3

It was an awful complicated process to rent your truck. I will never go through that again.

Lawrence R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony S 
Évaluation :
5

Amazing service

Keana O 
Évaluation :
5

Everything was easy. Owner was kind, helpful and professional. I would definitely recommend this location to anyone and will return as a customer. Thanks!!

Nancy R 
Évaluation :
3

I booked a U-Haul for a different location, for a 9am Saturday pick-up. They called me and told me there were no trucks available at that location for that day, and booked me at this location instead. When I showed up that morning to pick up my truck, and check in on the app, the app told me to come back when the location opened, at 11, making me miss out on two hours of potential moving time.

BRYAN J 
Évaluation :
5

Experience was excellent could not suggest any improvements.

RICHARD P 
Évaluation :
5

Great customer service. Definitely recommend

Sulman E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK N 
Évaluation :
3

At pick-up, there needs to be better inspection of the vehicle before driving away. We were disappointed to find bald tires before heading out for our travel, which necessitated us to call the road-side service center. It was inconvenient and frustrating.

Aimee M 
Évaluation :
3

Our van was filthy. It was full of motor oil.

Andrew J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremy M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ZAHID B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anping B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Simialekia D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARY E 
Évaluation :
3

Le client n'a pas laissé de commentaire.

UGOCHI O 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Renee M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARY E 
Évaluation :
5

I received excellent customer service.

MARY E 
Évaluation :
5

This is the best uhaul location I've ever went to. Great service and kind shop owner. Highly recommend. Never have any issue trucks always available. This is a great location highly recommended.

Saif A 
Évaluation :
5

Very easy online rental. Pick up and drop off went smoothly. No hidden charges either

Gina M 
Évaluation :
5

I chose the contactless check in which for some reason didn't register and I ended up having to call U Haul and go to a second location the day of my move. That said, they made it really easy.

Monica D 
Évaluation :
5

This location is the best! Will alway go back here!

Jessica M 
Évaluation :
5

was a better experience than the uhaul stores.

JASON M 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Alan C 
Évaluation :
5

The owner at this location is pleasant, kind, and professional. Great man, great service, van does the job every time. This is a trusted location that we keep coming back to. Excellent!

Anne R 
Évaluation :
1

Tight space

Martin B 
Évaluation :
3

Check engine light went on in Esperance

Carrie A 
Évaluation :
1

The location was hidden and poorly lit. The pictures that were asked to be taken proved to be difficult to get. The lot also wasn't paved and the location to park the cars wasn't well marked. Furthermore unclear signage as to where to drop off the keys on the premise. We had to wander in the freezing cold to find it towards the front of the buildings, away from where the vehicle needed to be parked.

Aurelio H 
Évaluation :
5

Customer service in Albany, New York, and in Fort Myers was

Kevin F 
Évaluation :
1

This was an awful experience. Some guy called me 15 min before my pickup and told me to follow the link to get the key and to call 800 number if I had trouble. Of course the link was not working so I called and the call kept getting disconnected. I called the guy back but he would not answer. It took me an hour and a half to finally get someone on the phone from uhaul who could help. I would never go back to this location - the location is practically abandoned. Awful.

Shadi M 
Évaluation :
5

Me Jerrold is a very pleasant and knowledgeable. Made the process easy. I recommend the Fuller St and Mr. Jerrold highly. Excellent service.

Jeanette R 
Évaluation :
4

Everything went fine.

Maryteresa C 
Évaluation :
5

Good and friendly service

TIMOTHY B 
Évaluation :
3

I walked around the truck prior to taking it and did not note any damage. I used it for a simple local move and returned it as it was. When I left I got a call that the truck has damage so I went back to see what he was talking about. He told me here you need to stand back here and look at the very top of the front of the truck corner, there is a dent there. We stepped back and he shined the light on a small dent in the corner of the truck. I certainly did not do that damage nor would I have expected to see it ahead of time without "here step back and look from here". I was changed $390 on my credit card for the damage and disputing it now. That is a totally unfair practice as I never would expect someone to inspect the top of a truck in the walk around before driving off.

Helen C 
Évaluation :
4

first, i was very disappointed that when arriving to location, which was moved from primary location pickup, i found that i would be driving a 10' box truck. I PURPOSELY reserved a 9' van. I had one couch to move. It would be easier to drive to Boston and much cheaper on gas. I was not happy

Brian W 
Évaluation :
1

When I went to pick up the rental no one was there. I waited about 20 minutes before someone showed up.

Mark A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theodhor O 
Évaluation :
5

Great service, nice clean truck, can't ask for anything better.

Michael R 
Évaluation :
1

TERRIBLE SERVICE PICK UP SCHEDULED FOR 945, owner did not open til 11 am did not receive truck tilalmost 11 30 very rude. when returning vehicle had to wait almost 45 minutes before checking out, lot dirty and unkempt

Joeph J 
Évaluation :
5

Very easy and good communication.

Nancy L 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Nathan A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zanalee L 
Évaluation :
5

I would change nothing. It was my first time renting a truck and they made the whole process quick and easy.

Matthew N 
Évaluation :
4

I have rented a truck here in less than 24 hours prior my move. Mr. Jarrar Hussain is very nice, intelligent man. He had helped me with the truck and the hand dolly. The truck was easy to drive and it was really good on mileage: it's kinda older and was lower on left side, but, generally speaking , it was okay. I recommend using U-Haul company and this location.

Veronika L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie D 
Évaluation :
5

Overall an excellent experience. Ali babas supplied me with everything I needed at a reasonable price.

ANDREW A 
Évaluation :
3

Our pick up location changed due to truck size availability. This location is a 24/7 share only. The truck was parked so close to the building that is was very hard to inspect and take pictures of the passengers side.

Thomas R 
Évaluation :
5

Service was great. The owner went above and beyond providing very impressive service. Explain the process of the drop off vehicle. Will use this location next time instead of going online.

Anna B 
Non les évaluations ont été soumises pour cet établissement.

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