Le client n'a pas laissé de commentaire.
MARK E
Customer Reviews for All American Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Ms. Brandy was excellent she was patient and nice..she also hooked the trailer up for me and when I came back to drop off I was struggling to park she came out and helped me with no hesitation and unhooked the trailer for me..she’s a good person and we need more people in the world like her.. if for any reason I need the services of U-Haul again I will be coming back to this location hands down
ANTHONY TThe woman helping me here was blessed, and let me come back to get my car keys. W woman
JAMON GAlways very professional
JENNIFER Ldont charge them for gas when it's the same as what y'all GAVE US
ISABEL KEvery single thing that happened with this U-Haul from beginning to end was the absolute worst service and experience I've ever had in my life. I should have received a significant refund, but only got a little bit back. I was even promised the pickup location would call and give me an additional refund, but the never did.
Carly DVery friendly and helpful when returning the truck and trailer
JAMES VBien
PABLO MEverything was fine. She knows what she's doing. She's very fast and efficient. Everything was in order. She was great with communication.
HARVEY NA uhaul service site and doesn't have any dolly or straps to go with the truck is pitiful. Wasn't able to complete my move as I had appliances that had to go up steps so I went and bought my own. Never seen a uhaul location not have a single dolly on sight. Customer service wasn't great either. Go to Penske
WILLIAM NI did not receive everything I requested such as a dolly, we had to pick up from two different locations
Jacob EGreat office staff!!
JASON MI still need a return receipt for my turn in.
HARRISON CReservation navigation could be a little smoother, but overall the in person service was top notch.
Trinity JDon't bring a new paper drivers license , it won't work-- must have your new hard copy. One . We had already got our TN license and only had the temporary paper copy after moving from Calif.
William WGreat store easy access
MARK Li rent trucks a couple times a month for my business, when i need a 15 foot truck, I use the All American storage uhaul, i like the staff there, but during my last rental on December 6th, 2024, they charged me for a utility dolly that was in the truck. i have my own dolly, that is very expensive and adjusts to different positions, I HAVE NEVER USED a DOLLY FROM UHAUL, I don't care about the $7.00, but its the principle of charging me for something I didn't use. Really upset me, but i'm over it, and may rent from them again. everything else they do is awesome.
CHARLES GDidn’t have anyone working at the time of return
GREGORY SPlace was closed.
Courtney VS.O.
JACKIE SSmooth drop off
PHILIP LNot really much to improve on. Staff was friendly and helpful, I didn't have to wait around. Equipment was clean. Overall it is a great location to rent from.
REX WS.O.
DEBORAH AAnd they took extra of my deposit when the gas was barely on the half I really got rip off
CHANDA JUsed App to return after hours so can't rate staff or the inside of the facility. Did find the parking lot to be too full, making it more difficult to park the truck.
JESSICA CWonderful service, quick and painless.
JOSHUA EFriendly and professional service. Equipment was easily checked in/dropped off and process was speedy.
Stephen LPerson who helped me get the uhaul was friendly and easy to work with
Davis BStaff was extremely nice friendly and helpful. I really enjoyed talking with her. She mad reserving and returning the truck pleasant. Thank you for for your kindness.
Sylvia WS.O.
Sylvia WJoshua from Pac n Roll was awesome!
Gabriel MThe truck leaked water profusely every time it rained. Rain water ran down the seatbelt and I was soaked the entire time.
Jessica AMy visit was short but very pleasant. Ray was friendly, helpful, and very efficient. I would definitely use this location for my future U-Haul needs.
Colecia MTiffany, who checked me out, is GREAT! The young lady, who checked me in and whose name I did not get, is GREAT! I will go back to this location for my future U-Haul needs.
JAMES JService was great…especially hookup of the car carrier trailer…
Donald KWe were sent to this location from Clarksville which was further and not our original reservation. Monica, the manager at the Clarksville location was very unpleasant and not at all helpful to my family or others within the store.
James AGas vehicle was EMPTY Answer phones at original store in Paris Tennessee Truck sounded like something wrong like it was chugging when we pulled out of lot Staff was wonderful lady
PAMELA BSeriously the woman who helped me needs a raise she made it so easy to complete my transaction. She was very professional
Dennis HAlways helpful and kind
Erica BThe representative was sweet and attentive. She moved fast and knew I was on a time crunch. She was terrific.
Canadra JThe ladies here were very helpful. They made the process easy.
Michael SThe online process was more stressful than I expected.
Lakennya BRey/Ray was very helpful and proffesional.
Walter CMy storage unit 76 was extremely unkempt. All my properties was damaged due to big HOLES in the ceiling and animals enter in damage destroyed all my property over $8 075 damage where I have asked for that estimate amount to be paid to me also they broke into my storage destroyed broken mirrors animals manur/feces all over my China cabinet dressers everything completely smells nasty order of animals waste. They had holes in roof which I have pictures and trying to settle out of courts. The $8 075 check has not been sent to me yet. The two managers Carrie refused to give me the owner phone number and I have emailed them over 4 times to settle and refuse to let me deal with the owner Mr Anderson ONLY!! I'm have the worse experience with them I paid on time every month never missed a payment for over 2 years. So ZERO recommend!!! I will be taking legal actions in no settlement of amount asked. Mr Anderson may contact me by phone or email to mail me the settlement check or forward the settlement check into my account at Fortera Credit union mail to the bank with my name on check to either Hopkinsville or Clarksvile Fortera Credit Union. Asap thank you.Sincerely Valeria Adams 10/15/22
Valeria A | Expérience généraleVery good
MIGUEL S | Expérience généraleGap in the walls,ceilings with holes, rats by the dozens,bugs en masse, management has had a full voicemail for three years running,all of my belongings were ruined while I was overseas.Absolute scam.
MARY S | Expérience généraleI ended up having to cancel my move, but storage here was easy to sign up for in the first place, and the service was great when I needed to cancel.
Privacy R | Premières impressions