We have used this location twice. 1st time they tried to tack on the cleaning fee and we pointed out that the truck had been cleaned and they backed off. 2nd time we dropped it off on a Sunday, clean, and we got charged a cleaning fee. We won't go back.
Michael B
Customer Reviews for All In Shipping
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Anytime I need a U-Haul, All in Shipping is my go to place. If they can't accommodate me in what I need they will point me in the right direction. Great people!
William HI was able to drop the truck off after hours, which was good, but I was unable to upload a photo, the trucks lights wouldn't shut off initially, and the process of verifying location was tedious.
Michael BHave utilized the business for other things very helpful & kind.
Mark WNothing at this location. I rent here all the time because the staff is courteous, polite, efficient, and always mindful of my time.
DAVID YMy truck was clean, I was unable to lock it, due to the latch was unable to hook to the lock position
Kellly CMerci
dartina CWe didn't get our dolly. The was no one at the location and no one answered the phone the whole day. When either truck there was so where to park I was afraid to leave it where I did. I paid for a dolly and I should have had one but didn't.
Erin RNothing. It was very busy but the staff did a fantastic job being attentive to my needs and getting me in and out quick.
DAVID YThe truck had a check engine light illuminated. It may have adversely affected the fuel mileage. Otherwise the crew and location are great .
Brian WThe place was okay, the lady didn't even check to see if the lights were working properly. But no one was rude and the equipment was clean and functional.
Crystal EAll good everything was good
Rhonda LExcellent service à la clientèle
Patrik SEverything you did was wonderful and friendly and the ride was enjoyable thanks
pedro cStore was not open at hours listed online Return process was not straight forward without anyone there
Ricardo OI have worked with Jami and her Team several times. Great people and always very helpful.
Brian GWhile I can certainly see the advantages of a contactless pickup and drop off, it's always nice to interact with people. The rental was fine. The process to pickup and drop off was a little longer than I expected using the APP. Overall it was ok.
Herbert BGreat people to work with and they bend over backwards to help
Albert OMy dolley was not in the truck and the trucks catalytic converter was disconnected. The lady at the front desk was nice and quick. Made it easy while in store. Just unfortunate the equipment I ordered was not on the truck making the move significantly more difficult.
CAMERON SReturned after hours. Convenient and easy. No hassle return or check in.
W AShe was excellent!!
garrett mThe process was super easy, very affordable, and quick! UHAUL rocks!
Janis HThe lady was rude not helpful
ALESSANDRO OThe truck we drove seemed to have some issues … it was hard to steer it straight and there was alot of shimmy Tires out of alignment? Suspension problems? Not sure Very rough ride
cynthia lLower the price
Marc CNothing really. You all have great customer service. That is why we always come back there to rent a U-Haul.
ROBERT HQuick, easy, priced right. Made an equipment move across town a piece of cake.
Nathan TNothing, I couldn’t ask for better service than I received there
Daniel SWe did not receive the furniture protectors or dolleys that we paid for.
Eric KThank you for your service
Tareq QVery friendly and respectful
Tiffany PWe did not receive the dolly we requested and paid for. Who do I contact for a refund?
Deloris HTrailer had a short in the lights. Owner would've exchanged the trailer if she would've exchanged trailers, but we didn't find out until after closing on a long weekend. Other than the lights, this place had amazing customer service!
Michael SNothing it’s was easy
Yolanda WVery friendly and a quick pick up and drop off. Not any problems or issues!
Shawn MThey where very nice
MARIA HI know lady that owns a store was very kind. She also had the trucks warmed up and ready to go on a very cold and rainy day. Made the experience very easy and will use her again.
oxycare mThere was some trash in the cabin of the truck when I picked it up but nothing crazy. Didn't actually notice it until I was dropping the vehicle off. Everything else was perfect!
Eric PThe owner wasn’t exactly pleasant.
Jacqueline MFree wfjafj
Lee MIm sorry i forgot her name but the lady that checked me out was super helpful and very friendly
april rEasy access, in/out with a problem. Thank you for having this equipment available to use.
Paul LThe only thing i noticed was the windshield & windows could have been Cleaned before truck went out ..Side mirrors were dirty too P.S. Matter of save driving great running & driving truck Thx Rob
Robert TThe location was fine but the price was way too high.
Sarah VFast,friendly and quick service with a smile and a price that’s reasonable,you won’t be disappointed…
Derrick JI dropped the trailer off when they were closed. The answering machine just had their regular hours on it even though it was a holiday.
Chet SGreat experience
John S