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Brad R.
Customer Reviews for All Safe Mini Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Everything was fine
PASCAL V.They weren't there. Then they charged me for 19 gallons of fuel. It has more fuel in it when I returned it than when I got it! This is not right! I am contacting uhaul to have it resolved. Not sure what game we're playing?!
Jerry W.The whole process went smooth.
Edward M.The rental was smooth and the employee was helpful. There was a small amount of blood on the seat of the truck and there was an almost empty soda bottle in the cup holder. The truck also seemed like it could use a front end alignment Feel the charge was a bit pricey I left more gas in it than I started with. But if and when I have to move again I will use this location for another rental
Kitty B.The only reason we left is there was a HIGH jump almost double the monthly rent on the shed. And that was too much. I understand things are going up but a almost double increase. I would have understood a $20 increase but double I could not see paying that.
Robin C. | Expérience généraleHad a great experience and would use and recommend!
Antonette D. | Expérience généraleCustomers service
KEHARA R.Great people to do business with.
Charles S. | Expérience généraleAbsolutely nothing! Everything and everyone was awesome! Thank you so very much!
Angela I.My sister us currently storing her belongings there.
PEDRO A. | Expérience généraleN/A Great service
WAYNE D.Whole process was easy, start to finish. Will be using this location for my future hauling needs!
WILLIAM J.Aaron was very helpful whenever i had a problem with my unit. Nice and safe place to get a storage
Victoria G. | Expérience généraleI have used them many times over the years and will definitely use them again should the need arise. I have always been very satisfied storing my items there and never had any problems..
Susan W. | Expérience généraleGreat storage. Aaron is super helpful!
Deborah J. | Expérience généraleI love the new ownership. The facilities are well kept by them and their customer service is really excellent.
Landon W. | Expérience généraleI've had absolutely wonderful service here and feel like the staff always went above and beyond every time. It's almost sad having to close my unit there. If ever I needed a storage unit in the future, All Safe Mini Storage has won my business. Thank you for the wonderful above and beyond service guys!
Justin P. | Expérience généraleThank you All-Safe Mini storage for all of your help when I needed a place to store my belongings. I have used your services three times and will recommend your company to anyone who asks me for an excellent-safe storage company.
Peggy B. | Expérience généraleThis location just recently changed ownership. They are great and helpful!
Bonnie B.We have been dealing here for several years and through the U-haul as well and have had nothing but good experiences.
Dan F. | Expérience généraleGreat experience as usual! Jordan was great once again. Very helpful and courteous!
Dan F.They pro rate you in but leaving you pay for the whole month whether your there or not. Just a way to get the last bit of money from you. I will never be a customer again
Anthony V. | Expérience généraleiNFORMED PERSONNEL ABOUT GAS ISSUE AND HE SAID HE WOULD CHECK TRUCK AFTER WE LEFT. HE DID NOT WANT TO DO INSPECTION WHILE WE WERE PRESENT ALTHOUGH THERE WAS NO ONE ELSE AT THE FACILITY. ADDITIONALLY, I PAID INSURANCE AT ORIGINATING RENTING FACILITY AND GOT CHARGED AN ADDITIONAL INSURANCE FEE OF 18 DOLLARS AFTER RETURNING THE TRUCK. GREAT WAY TO TREAT RETIRED MILITARY UHAUL!
BETTY B.Tell people when they pick the key not to put the key in the drop box until after going through the drop off procedure. We had no idea we had to take pictures after we took the truck to the drop off location. We just locked the door and put the keys in the box. Thankfully we took pictures before leaving for our records.
Kyle B.Always courteous service!
Laurie W. | Expérience généraleNothing. Excellent service. Truck was ready on my requested date and time. Easy online pickup
Daphne W.Excellent service every time on multiple visits
WILLIAM C.The truck was clean, the shifter was lose and got stuck when shifting from drive to rev. I only drove the truck 6 miles, and I put 1 gal of gas back in the truck, I guess it only gets 2 MPG because they charged me for 3 gals of gas. when I called to question the charges they said there was nothing they could do, that Uhaul was in control of that. I will not rent Uhaul again, Penske is the way to go, i have never had an issue with Penske.
TONY B.The only that no that disappoints me is I never got an itemized receipt saying why my price went up so high. He said he would email me one and I never received it. The truck was only $30 to rent plus mileage and I ended up paying $184. With no explanation of why. I would really love that receipt for my records.
Desiree C.Always very kind, helpful and friendly!
Dina W.I already paid them before i take my rental but they charge my card much more without letting me know what the additional charge is for i have to call them back after work
RAINER ROLANDO C.Needs lighting in the individual units or outside the unit
Beverly M. | Expérience généraleMy controlled temperature unit had a water leak and ruined two king size bedroom sets, mattresses and a few other items. Mold all over my things. I am so disappointed in them. They only offered $2 000 which will not replace a mattress, much less two bedroom sets, a beautiful, heavy sofa table and other things. I sent quotes for replacement bedroom sets only and kept in mind the owner is just that, a business owner and small businesses struggle. With that in mind, I went cheaper than I wanted to. I am currently sleeping on a blow up mattress and furniture wait time is anywhere from 4 to 12 weeks. The storage unit called me and said there was a water leak in my unit, then a bit later caed snd said never mind, that it was not my unit when in fact my unit was affected and my things ruined. We ended up putting all that moldy furniture un my daddys burn pile. Didn't want it in the house at all. I have severe allergies and mold is one of my highest.
Juliana B. | Expérience généraleOutstanding friendly and professional
WILLIAM C.Awesome company..
Calvin K. | Expérience généraleClean the trucks. I had to clean mine before using it.
DONNA G.The storage location itself is great, and mostly secure. The staff member is helpful and friendly as well. However; dropping off a uhual at 2am in an area right off the street, and in almost complete darkness was somewhat terrifying. I hope uhual re-evaluates turn in methods; because it was great the way it used to be. However; that's not the storage companies fault.
Hannah W.Did not like the fact we had to log in to the Uhaul sight and answer a lot of questions about the truck, mileage, gas, pictures of truck location and other pictures. Just to turn it in. We could not just drop the keys off. It was close to midnight and would not be safe in any location if turning in alone. Good thing I was not alone.
AMY W.The new owners for this storage unit are very nice and the really did a great job fixing up this area. Thank you All Safe. You guys are awesome!!!!!
Connie C. | Expérience généraleMaintain this!
Patricia S.Everything was great. We got hooked up and went on our way. Drop off was a breeze. Wonderful experience, thank you.
Sunny B.In and out very quickly, super friendly staff. Drop off was an ease too. Everything as promised, with no hidden charges. Thanks
Tobias M.This Uhaul location has transformed recently under new management. The rural area may not have the volume but they serve this rural area with great customer service!!
PAUL S.The gentleman that helped me was very nice. Excellent customer service. Did not have to wait at all.
Daphne W.Jordan is very nice and I would recommend All safe storage to anyone who need a storage.
Stephanie G. | Expérience généraleThe gentleman was very friendly. Never have rented a uhaul before. This gentleman answered all my questions.
CONSTANCE B.Excellent customer service
Timothy P.Very courteous and polite. Made drop off simply.
Mike H.Very Helpful
Linda B.I arrived with a blown tire. Aaron told me not to worry. So after driving 100 miles stressed out and tired, it was good to know the move was over and great service! Thanks
Terry C.no one to check us back in after we rented the truck
Victor C.Can't think of anything!
David F.Nothing to improve, best ever.
Carolyn H.I used a auto transport for 2 hours 2 days later I'm getting calls and emails about it not checked in I will never use the location again and possibly u-haul as well
Jeffrey C.None, everyone was very helpful and kind. Sterling and Jordan were both very profession but very kind and sweet to assist. Wouldn't have it any other way. I love U-Haul.
charlotte C.Very friendly plesent experience
James R.The two guys working were very helpful and even got the trailer hooked up on the truck. Nothing but a positive experience.
Adam H.The 24/7 is a great idea for those savvy with the cell phone. My husband had issues with a signal. But the staff of the mini storage helped him.
Burton B.The equipment was clean. The attendant gave us instructions on connecting and disconnecting the car tower.
Wendell S.I wish there was an after hours drop box for dropping off the Uhaul.
Misty G.Very friendly staff. The gentleman at the counter helped me with parking the trailer. Very clean facility and polite staff. It was quick and easy and I was literally there for less than five minutes.
Misty G.