Customer Reviews for All Star Rental Inc
(Concessionnaire U-Haul dans le voisinage)

3573 évaluations

1644 S Tejon St   Colorado Springs, CO 80905
(I-25 Exit 140-B)

(719) 475-8522

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 6h pm
  • Sam : 8h am à 5h pm
  • Dim : 9h am à 4h pm

Services dans cet établissement :

Pour nous contacter

(719) 475-8522

1644 S Tejon St
Colorado Springs, CO 80905
(I-25 Exit 140-B)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 6h pm
  • Sam : 8h am à 5h pm
  • Dim : 9h am à 4h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

This is a well equipped and knowledgable U-Haul center I have been using for literally a couple of decades. Chris has become a friend over the years...taking good care of all my rental needs. This is where I tell everyone to good for great and quick service...and exactly that for which you would hope but usually don't find!

DONALD A. 
Évaluation :
1

Uhaul Called the night before to tell me that a rental I had reserved for in town use was not available because the location was closed. I had to go to another location that doubled my miles and therefore cost. When I got that truck it said brakes needed servicing when I got in.

ethan H. 
Évaluation :
3

Great people, nice and courtesy. Would rent from them again

William S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cinda R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole D. 
Évaluation :
5

Chris Smith was extremely helpful. Kindest person in town

JORDAN A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Greg E. 
Évaluation :
5

Nothing really. The experience was completely excellent.

Joseph C. 
Évaluation :
5

Josh was excellent. He was very helpful and friendly and stayed late to help me.

Genesa W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew S. 
Évaluation :
5

This was the easiest part today my whole moving experience. I have rented from U-haul before and it was always such a task. This location was so efficient super fast and kind! It was a little out of my way but was so worth it!

Maria M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KATHLEEN N. 
Évaluation :
3

This was way too expensive, I will buy a trailer before I use U-haul again d/t the prices.

MIKE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sherrie D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth H. 
Évaluation :
1

Stop lying about unlimited miles, 0,79cents a mile was not explained on intown haul or being charged for 400dollars for use of truck if I'm in town moving from COLORADO SPRINGS TO SUPERIOR, COLORADO I FELT IM BEING ROBBED FROM UHAUL AND LEGAL MATTERS WILL BE IN CONTACT OF THIS ACTION.

NIKEYA C. 
Évaluation :
5

Keep up the good work gentlemen! :)

Jessica P. 
Évaluation :
5

Not related to the location, the mileage rate was $.79 per mile when I made my reservation but changed to 1,09 $ when I picked up the truck.

JOHN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gunnar S. 
Évaluation :
5

Friendly and knowledgeable staff. Made the whole process super easy and pleasant. The hardest thing about the experience was me having to load up all my junk...and that was really just on me now wasn't it :)

Daniel B. 
Évaluation :
5

Great service from the guys. Totally hassle free!!

Clifford P. 
Évaluation :
5

Staff was very friendly and helpful with the equipment

David E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zachary B. 
Évaluation :
1

Charged me twice for no reason. Had the trailer for 6 hours and not even the 12 hr rental that I paid for so not sure why I had to get charged 2 different times, I didn't even rent out any extra equipment.

Charles R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raimund A. 
Évaluation :
5

Larger lot would ease the congestion of so many satisfied customers either renting or returning items. Kudos to the entire staff for keeping everything moving even when the place is crowded.

ADRIAN A. 
Évaluation :
4

The service was excellent!!

Kim L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dylan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Travis L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Neil L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Z. 
Évaluation :
1

Office representative was too busy to provide good quality of care. Horrible customer service

Jonathan A. 
Évaluation :
5

Smooth and quick like Tom Brady

Alfred H. 
Évaluation :
2

They were grouchy when we picked up the truck, to the point it was uncomfortable. One man was slamming things around and visible angry. When I spoke with the agent to make the reservation the previous day she said I could returned the truck by 8 am the next day. When I got there they asked if I would return the truck by noon that day I said no we will not be done by then and told him when I made the reservation they said I had the truck until the next day. He said okay and typed something into the computer. Around 12:30 Josh called to tell me they expected me back by noon. I repeated what I told the agent this morning. He said okay I'll extend your reservation I have a guy here waiting for the truck but I guess we'll figure something out. I returned the truck around 5:30 pm.

Heather H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis R. 
Évaluation :
5

The guys at the store were very nice they deserve a raise.

Susan P. 
Évaluation :
5

Service was quick and easy. No complaints and I will definitely.use them again. Much easier than borrowing equipment from a friend or family member.

Adam M. 
Évaluation :
5

There are closer locations to me than this one but I prefer this location as they are professional fast and can be trusted.

Deborah H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Stephanie B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles B. 
Évaluation :
5

Awesome group of people!!

Richard B. 
Évaluation :
3

Truck air-conditioning was broken, check engine light was on and I waited 38 minutes after check-in ( I was not a walk-in ) to get my truck, with 3 others, who arrived 30 minutes after me, getting theirs first

Robin D. 
Évaluation :
5

Keep doing what you do guys! See you next time. :)

Jessica P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brett T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Geoffrey R. 
Évaluation :
5

Everyone here is always so kind and helpful. I have no complaints about my experience!

Hannah D. 
Évaluation :
4

S.O.

Sean P. 
Évaluation :
5

Nothing doing great

Frankie D. 
Évaluation :
5

great, customer service.

PAUL K. 
Évaluation :
5

Nothing! Manager was fantastic, knew his product, his contract, and how to please a tired customer. After three other U-Haul's that I left, it was a joy to find this

Frank O. 
Évaluation :
5

Friendly, Fast, courteous service. They are wonderful to work with. Will use them again.

Kimberly D. 
Évaluation :
5

Renting from them was extremely fast and easy. They had the truck we needed for the time we needed it. I love the fact they were open so we could talk to a real person. The location was convenient and not far from the interstate. Everything went smoothly. We will rent from here again if we need a U-Haul. I do recommend them to family and friends.

Kenneth W. 
Évaluation :
4

Friendly service, had trailer hooked up before I finished registering. Easy booking.

Cathleen C. 
Évaluation :
5

This place was awesome, super helpful, and friendly, I will definitely rent from this location again!

Brandon C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Teenan A. 
Évaluation :
5

Josh. That guy. Just love him. Makes things so easy. Will always come to this location. Thanks guys 😁

Adrienne C. 
Évaluation :
4

Great experience would use them again

MICHAEL G. 
Évaluation :
5

They were professional and kind. Good listeners!

Kevin C. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Mark A. 
Évaluation :
5

Everything was great very easy pickup and return. Truck clean as well as blankets. A good experience. Pleasant people from beginning to end.

PAUL V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gerald G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris M. 
Évaluation :
5

none

erich L. 
Évaluation :
1

We have rented here a this location before customer service was horrible and same again this time around probably worst than the first time. We walked in person who attended us was stand-offish. We asked if we could extend because we was not sure if we needed an extra day, he said we would have to tell him at that particular moment. We never got the boxes or tape we ordered he did not mention it at all, they just dumped all the pads in back of the truck and no one did a walk through with us to look at existing damages. They were so rude to us. It was something I have never experienced in my 30 years of renting any rental truck. I went on the website to extend the truck, and did not realize I was extending furniture pads as well, Also upon checkout there was such a long wait to return. Manager was a little more tolerable than previous check-in. But he mentioned that the boxes was sent to another location on galley rd not to their location, that was a online problem. We moved into our home and hopefully I will never have to rent a moving truck again and if I do I probably will use another location or company because this experience on top of the moving stress was uncalled for. If I can give no stars I would!

Roberto A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas C. 
Évaluation :
4

Very good experience. Truck was clean, and ready when I arrived. Personnel was very friendly and pleasant.

JOSEPH E. 
Évaluation :
5

Just keep up the good work. Friendly, helpful place.

karl S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald V. 
Évaluation :
5

Got stuck in mud thought roadside assistance would cover it as is states but had to pay out of pocket and lost several hours of moving time.

Sylvia D. 
Évaluation :
1

The guy that hooked up the trailer didn't want to do a walk around of the trailer not did he give me stickers to mark damage. I did a video walk around and I hope there are no issues.

Aaron M. 
Évaluation :
5

I am a repeat customer at the location of my rental and the staff are always professional and helpful. Thank-you to the All Star Rental U-Haul on 1644 S. Tejon, Colorado Springs, CO. See you next time....

CARL H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANK B. 
Évaluation :
5

Very friendly and good equipment!

Claire S. 
Évaluation :
5

Great service

KEITH F. 
Évaluation :
5

They were really fast and nice

Robert S. 
Évaluation :
3

When I said I was moving a 1-bedroom apartment that included a living & dining room, I was told that a 10' truck would suffice. It did not. I had to push my timelines & my day back 1,5 hours to get a 15' truck. Otherwise, all went well.

Tara G. 
Évaluation :
5

Staff was very nice and helpful. Truck was exactly what I needed. Will go back if I ever need a truck again.

KENNETH N. 
Évaluation :
5

Excellent service à la clientèle

Robert A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donald L. 
Évaluation :
4

When the truck I reserved became unavailable this location helped me arrange an alternative. This store is an Ivywild staple and a good neighbor.

Mark S. 
Évaluation :
5

Great experience.

Joseph A. 
Évaluation :
5

Nothing!!! The truck was very nice, clean and very reasonably priced! The website helped make this rental quick and easy and is extremely easy to navigate. My favorite thing about this rental was the employee who helped me yesterday when I picked up the truck. He was very nice and helpful. Merci.

Lita J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David T. 
Évaluation :
4

The customer service was excellent. There's a nice, friendly atmosphere. The personnel seemed to have a working camaraderie and flow efficiently. My needs were the priority, and I felt my best interests were looked after. This was a welcome experience, especially during a move.

Katherine A. 
Évaluation :
5

I've gladly rented from this location a few times & recommended them to several others over the past couple years. The staff is fast, friendly, genuinely caring and professional... Teamwork helps this convenient location run so smoothly. I highly recommend this Tejon U-Haul store!

ANGELA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carolina G. 
Évaluation :
4

No problems. No complaints.

lynn D. 
Évaluation :
5

Friendly staff every time I need a rental. Merci les gars!

SELINA E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES M. 
Évaluation :
5

The truck could be just a little cleaner in the cab, but the turn around must be fast for this branch. Ultimately everything went smoothly and everyone was efficient.

Sally D. 
Évaluation :
5

very friendly people, helpful, fast!

Dawn B. 
Évaluation :
5

This location is my absolute favorite! The staff is amazing.

Jessica P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shaine K. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

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