Only problem was that the technician did not attach the trailer hitch completely on one side and it fell off, fortunately we did arrive to our destination safely , it occurred after we had arrived .
Kim T.
Customer Reviews for All Star Rental Inc
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Love the crew at All Star Rental! Genuine, personable folks. Have rented from them many times over the years, and will continue to do so!
Ava U.Very user friendly. The equipment was in decent shape and performed as needed. Definitely a great community asset for supporting home projects
Chad K.:)
Jessica P.I've used this location for years. Many good experiences. I'll keep coming back, whenever I need a truck.
Sharene E.Trailer drop-off on website is broken af.
James L.The staff at this location were so kind and accommodating. They really made a stressful experience of moving VERY EASY! thank you too the staff, I will recommend this location again. They were very professional.
Amber R.The staff were amazing! Great, quick, and friendly service from everyone! I appreciate how they made everything easy and stress free!
Sean B.Josh, Austin & the crew at this U-Haul location truly are the best in the business. Great selection, clean trucks and equipment, easy in and out. Been using them several years. Excellent service à la clientèle
Kurt O.Second time using Ballard's Biz! The movers were efficient, professional, and so helpful.
Amy Z.One 10 ft truck from 8am to 6pm with only 20 miles should not equate to ONE charge of $70 and a following charge of $90. Especially when the truck breaks down within 2 hours of me getting it, forcing me to lose time which I was apparently charged for. I will spend the rest of my time in Colorado Springs telling every person I know to avoid uhaul.
Sean S.I have used Uhaul many times in the past and never had a bad experience. The folks at All Star were great and very helpful! I will continue to recommend them. Keep up the great work!
GENE G.Excellent service
Kelly H.Obviously you guys are still the world champions of being the best. See you next time!
Jessica P.These guys are awesome, they have a great selection of tools which make landscaping easy. I will most certainly recommend All Star rental as my Uhaul provider to anyone and everyone.
Alex A.Very helpful and attentive.
Robert H.I don't have anything to say has far as improving anything because the service I received was wonderful every time I did business with them.I want to say for this company to be a small business there mannerisms and professionalism was 💯… I would recommend this office over the big office at 1193 N. Academy Blvd. any day…
Patrina S.Outstanding professional customer service always greeted with a smile with professionalism and never felt like a bother that's important in today's day and age
Gustavo M.I made it after hours ro pick up the cargo van and for some reason the i could not close the transaction pn the app and the person in charge was leaving at the time and kindly he offer to help me to get contract signed and hand me the keys Thanks for helping me
WILFREDO C.Nothing I can think of
Ned B.Best spot in town hands down
JASON A.They were awesome. Speedier check out using apps or website would be nice. That more of a global uhaul thing. Anyone in the area, I highly recommend this place. Other places I called were uneducated and if they didn't have certain equipment, they said no one had it. This place is my go to place.
Adam F.As we returned our truck after hours, we did have difficulty in completing the online return policy. No matter what I did with the settings on my phone your program was unable to verify my location. As such, I was unable to go any farther with the online return process. I was frustrated and nervous about going ahead and leaving my contract and keys in the dropbox but ultimately I had no other option. I'm relieved that everything turned out ok. I was planning on calling to make sure that the return was completed satisfactorily, but now I know that to be the case. Otherwise, my entire experience was outstanding with wonderful customer service. Respectfully, George Dinwiddie
George D.We called to reserve a truck for one day and we had to take a longer drive to get too one that had the size we needed,was Quoted $211 For one day. When we got there they said uhaul changed the price. So we had to pay it or we drove all that distance and others who came to help us for one day would have been for nothing. The drop off was an empty building with a box and the computer system they Had did not function. So we put more fuel in then we started with because there system for reading the amount was wrong, the only receipt we got was from our credit card company $542,86 after the fact. It took us a month to move. One day we had the u haul.
Keith H.s/o
Joseph D.The CUSTOMER SERVICE& THE CARGO VAN WE RENTED WAS EXCELLENT
TAMMY L.Better dropbox deposit system.
Billy S.Exceptionally friendly and professional staff. Love dealing with the folks at All Star Rental Inc.
John A.Amazing people!!!!
David P.Nothing. Awesome experience
GINA C.Service was really good at this location. Employees are helpful and respectful!
Erika M.Came in clinch with a 15 ft truck when I was having trouble finding any location with one available. Employees are super nice and pleasant to talk to. Never had such a great experience with U-Haul in the past.
Angel Z.First U Haul experience,everything A-OK.
Robert S.Great customer service and well kept quality equipment.
REECE E.See ya next time!
Jessica P.The only complaint is that I was charged the insurance fee even though I was asked and said no 3 times. When I realized it, I was way too tired to go back.
Juli H.I always use this location for all my haul rental needs..Always good customer service and friendly staff
Jody H.Have been using these guys for years. Always helpful and professional. Support local owners.
Robert K.Everything was good
Bruce C.Great customer service!!
JACK S.Helpful and friendly staff. Easy pick up and drop off. Very reasonable price. Thanks U-Haul on Tejon Street. You made moving day so much nicer.
HOLLY B.See ya next time!
Jessica P.Customer service was the worse!
COURTNEY L.I was dramatically over charged.
Pamela K.Always friendly staff and good selection of tools to rent.
Kevin D.The staff were friendly and very helpful. I got what I needed with no issues and got my Job done. So over all I will definitely rent from Uhaul on south Tejon st. again. Thanks
jacob S.knew what they were doing
NICKY G.Always pleasant staff and a great rental location
Kevin D.I always rent from this neighborhood location, fast service, great customer service, clean equipment. Highly recommend All Star for U-Haul and Equipment rental.
Kurt O.See you next time!
Jessica P.Everything was great.Buying trucks that get better gas mileage would be nice
RALPH L.I had a 14 hour trip with a grinding transmission and no AC. It was not a pleasant trip to say the least.
MICHAEL T.