Customer Reviews for All Star Rental Inc
(Concessionnaire U-Haul dans le voisinage)

3 880 évaluations

1644 S Tejon St   Colorado Springs, CO 80905
(I-25 Exit 140-B)

(719) 475-8522

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 6h pm
  • Sam : 8h am à 5h pm
  • Dim : 9h am à 4h pm

Services dans cet établissement :

Pour nous contacter

(719) 475-8522

1644 S Tejon St
Colorado Springs, CO 80905
(I-25 Exit 140-B)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 6h pm
  • Sam : 8h am à 5h pm
  • Dim : 9h am à 4h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Location was changed the afternoon before pick up which caused me to adjust my plan and drive more miles than necessary... The truck smelled like cigarette smoke and was not clean inside the driver compartment...

GREGORY S. 
Évaluation :
5

Kind, wonderful customer service.

Mary K. 
Évaluation :
5

All Star Rental is the best location in Colorado Springs. I have rented from them so many times, I have become friends with all the staff and owner. Excellent service à la clientèle

Kurt O. 
Évaluation :
5

Non

Edward L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim W. 
Évaluation :
5

Always a great experience when renting from these folks. Have rented from the numerous times over the years.

Elizabeth A. 
Évaluation :
5

Great friendly service.

Joseph A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William B. 
Évaluation :
5

Trailer fender was badly bent by previous renter, I had to straighten with hammer it to prevent it from rubbing on tire. Staff were great, they helped me do a light check/etc.

Garrett M. 
Évaluation :
5

This location has treated us well for the last few weeks we've been using them.

MICHAEL T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christian M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICHOLAS D. 
Évaluation :
5

Really good condition, friendly staff.

Ulysses A. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Helio C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KRISTIAN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janet T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anna B. 
Évaluation :
1

The truck we received was NOT in a safe driving condition. The back tires were almost completely bald and one of them blew out on the highway. The truck felt like it was in the wrong gear the entire drive even though it was in Drive. The ride was incredibly bumpy and didn't feel normal. Additionally, the check engine light came on in the truck shortly after we picked it up. We called this location to see what to do and they told us to call roadside assistance. We did, and roadside assistance simply reset the engine light and said it was safe to drive. Of course, the light came back on next time we started the truck and stayed on for our entire move. Overall we felt that we should not have been given that truck and that uhaul did the bare minimum to keep the trucks safe and drivable.

Clyde M. 
Évaluation :
3

Make it more clear on how to drop off equipment after hours. I returned a trailer after hours and was told to leave it in the parking lot and that was it. Then I was charged more because they thought I kept it another day.

Alyssa S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mario G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David W. 
Évaluation :
5

Wonderful equipment and moving experience.

kathrine S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHAN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patti M. 
Évaluation :
5

The two gentlemen were very nice and so very helpful! It was so nice to recieve such great customer service!!

Heidi S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna W. 
Évaluation :
5

I appreciate how nice the staff was at this location. Excellent overall experience.

Norman H. 
Évaluation :
5

Nothing to improve was a great experience!

Amanda D. 
Évaluation :
2

Explain/send detailed instructions for check in process especially when pick up location is changed at last minute and the location isn't open for the check on time. Added much stress to an already stressful time. Person on site was no help.

John S. 
Évaluation :
5

Josh was extremely helpful in getting us outfitted.

ROBERT A. 
Évaluation :
3

I wanted the woodland park location and made the reservation for that location. Without telling me YOU (Uhaul.com) changed the location to a location 20 miles away. I didn't find out until I tried to pick up my reservation. I had to then drive to the other location (adding cost I might add). So no, not a good experience and will probably go with another company next time

Dave C. 
Évaluation :
5

Chris Smith was an excellent & friendly front counter representative. Josh efficiently hooked up & tested trailer lights & filled our propane tanks. Both men pleasant & dedicated to an easy check-out and return experience. Will definitely use All Star Rental for my next project!

Christina B. 
Évaluation :
5

Keep doing exactly what you are already doing! You guys were great, knowledgeable, friendly, honest and fair!! Josh went above and beyond. I even forgot my wallet in my rental and he said he would look for me when it returned. He found it and called me back and arranged for it's pick up. What a great guy!!

Jason F. 
Évaluation :
5

Nice people

CHRISTIAN T. 
Évaluation :
5

This place was wonderful, the process was so easy, and the telephone communication was amazing, I knew exactly what I was getting!

Makala A. 
Évaluation :
5

Simply the best!!

VAL T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT S. 
Évaluation :
5

Staff was very nice and helpful.

Leilani A. 
Évaluation :
4

Christian dealer cant beat that. Service was great and helpful. Have a blessed weekend.

JOSEPH B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tad V. 
Évaluation :
5

This location always has what I need, when I need, and the staff there is always friendly and extremely helpful. I'm so glad these guys are there and taking care of business. I will remain a loyal customer because of them.

MICHAEL H. 
Évaluation :
3

Only problem was that the technician did not attach the trailer hitch completely on one side and it fell off, fortunately we did arrive to our destination safely , it occurred after we had arrived .

Kim T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Blake W. 
Évaluation :
5

Love the crew at All Star Rental! Genuine, personable folks. Have rented from them many times over the years, and will continue to do so!

Ava U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jon S. 
Évaluation :
5

Very user friendly. The equipment was in decent shape and performed as needed. Definitely a great community asset for supporting home projects

Chad K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brianna H. 
Évaluation :
5

:)

Jessica P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frederick H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark F. 
Évaluation :
5

I've used this location for years. Many good experiences. I'll keep coming back, whenever I need a truck.

Sharene E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN W. 
Évaluation :
3

Trailer drop-off on website is broken af.

James L. 
Évaluation :
5

The staff at this location were so kind and accommodating. They really made a stressful experience of moving VERY EASY! thank you too the staff, I will recommend this location again. They were very professional.

Amber R. 
Évaluation :
5

The staff were amazing! Great, quick, and friendly service from everyone! I appreciate how they made everything easy and stress free!

Sean B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leonardo N. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Jacky M. 
Évaluation :
5

Josh, Austin & the crew at this U-Haul location truly are the best in the business. Great selection, clean trucks and equipment, easy in and out. Been using them several years. Excellent service à la clientèle

Kurt O. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Lorraine C. 
Évaluation :
5

Second time using Ballard's Biz! The movers were efficient, professional, and so helpful.

Amy Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Josh E. 
Évaluation :
2

One 10 ft truck from 8am to 6pm with only 20 miles should not equate to ONE charge of $70 and a following charge of $90. Especially when the truck breaks down within 2 hours of me getting it, forcing me to lose time which I was apparently charged for. I will spend the rest of my time in Colorado Springs telling every person I know to avoid uhaul.

Sean S. 
Évaluation :
5

I have used Uhaul many times in the past and never had a bad experience. The folks at All Star were great and very helpful! I will continue to recommend them. Keep up the great work!

GENE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tad V. 
Évaluation :
5

Excellent service

Kelly H. 
Évaluation :
5

Obviously you guys are still the world champions of being the best. See you next time!

Jessica P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

mark P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lori E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S. 
Évaluation :
5

These guys are awesome, they have a great selection of tools which make landscaping easy. I will most certainly recommend All Star rental as my Uhaul provider to anyone and everyone.

Alex A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDDIE B. 
Évaluation :
5

Very helpful and attentive.

Robert H. 
Évaluation :
5

I don't have anything to say has far as improving anything because the service I received was wonderful every time I did business with them.I want to say for this company to be a small business there mannerisms and professionalism was 💯… I would recommend this office over the big office at 1193 N. Academy Blvd. any day…

Patrina S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald L. 
Évaluation :
5

Outstanding professional customer service always greeted with a smile with professionalism and never felt like a bother that's important in today's day and age

Gustavo M. 
Évaluation :
5

I made it after hours ro pick up the cargo van and for some reason the i could not close the transaction pn the app and the person in charge was leaving at the time and kindly he offer to help me to get contract signed and hand me the keys Thanks for helping me

WILFREDO C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don R. 
Évaluation :
5

Nothing I can think of

Ned B. 
Évaluation :
5

Best spot in town hands down

JASON A. 
Évaluation :
5

They were awesome. Speedier check out using apps or website would be nice. That more of a global uhaul thing. Anyone in the area, I highly recommend this place. Other places I called were uneducated and if they didn't have certain equipment, they said no one had it. This place is my go to place.

Adam F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Geoffrey W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie D. 
Évaluation :
5

As we returned our truck after hours, we did have difficulty in completing the online return policy. No matter what I did with the settings on my phone your program was unable to verify my location. As such, I was unable to go any farther with the online return process. I was frustrated and nervous about going ahead and leaving my contract and keys in the dropbox but ultimately I had no other option. I'm relieved that everything turned out ok. I was planning on calling to make sure that the return was completed satisfactorily, but now I know that to be the case. Otherwise, my entire experience was outstanding with wonderful customer service. Respectfully, George Dinwiddie

George D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danton C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

steve C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony H. 
Évaluation :
1

We called to reserve a truck for one day and we had to take a longer drive to get too one that had the size we needed,was Quoted $211 For one day. When we got there they said uhaul changed the price. So we had to pay it or we drove all that distance and others who came to help us for one day would have been for nothing. The drop off was an empty building with a box and the computer system they Had did not function. So we put more fuel in then we started with because there system for reading the amount was wrong, the only receipt we got was from our credit card company $542,86 after the fact. It took us a month to move. One day we had the u haul.

Keith H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ivan F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah G. 
Évaluation :
5

s/o

Joseph D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephon B. 
Évaluation :
5

The CUSTOMER SERVICE& THE CARGO VAN WE RENTED WAS EXCELLENT

TAMMY L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SARALYNN C. 
Non les évaluations ont été soumises pour cet établissement.

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    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

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    Accessoires de déménagement

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