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KARIN W.
Customer Reviews for All Storage Anthem
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Great service and very professional.
Kenneth C.The staff at this location are super friendly and could not be more helpful. This is where I go for all my local area rentals.
Ivar H.The guy who disconnected my trailer even took my hitch off for me. Super nice, very efficient and extremely professional. I highly recommend them!!!
THOMAS F.Very good experience and the customer service was great! Will be using you and again for sure.
ROD M.Rien
Lasonia R.I lake very friendly office staff and great truck to rent!
Dmitry M.What I would never ever recommend is the app! It delayed our pick up by an hour while we paid for r guys to sit and wait for us. The location where we picked up came out and checked but we finally got approved. Most people with out of state licenses are moving …. So you should warn them that you need to wake up three friends to verify (I could just have had the five guys verify so that was a waste of waking everyone up and who answers their phone to unknown numbers?) and I needed a passport and lease agreements? We paid cash for the house. This was a nightmare and my bad for going cheap. Never ever again. Started. Good day off very very bad. Not that anyone will care reading this so more of a waste of my time
Neal Y.It seemed that the truck would not start when the head lights were on.
Ernie M.Due to the Las Vegas storm last weekend, it was very difficult to move within the 24 hours allotted to rent this 26 ft box truck I rented on Friday, August 18th. The storm on Friday the 18th, I had to to cut it short and finish up the next day, that delay made it very difficult to keep on time. I knew I would be 3 hours late after the 2:30 p.m. drop-off deadline the next day. I called the rental office and the nice lady I booked with said it was ok to bring the box truck back after closing at 4:30 p.m. The lady that I booked the reservation over the phone with said she would not charge me another day and to drop the keys in the overnight slot because the lady said the office would be closed at 4:30 p.m. I brought the box truck back as promised after the office closed and the next day I was charged another day's rental. I called the lady in regards to the charge and she had changed her story and said that if the truck was not back before closing she would have to charge me. It was not what she said on the phone the day before. I made sure to call her to see if there would be a charge and she assured me there would not be an extra day charge so I am pretty upset about the fact. The lady charged my card for the daily rate plus the insurance which I declined on the first day.
Mark A.Very friendly and professional staff at this location. Have rented here before and never had any issues.
max L.Be more friendly, more welcoming - perhaps smile. The first lady was great. The one on the day of pickup wasn't.
Farzad P.Everything as described, great business.
Harry C.Easy pick up and drop off. I've used them twice and please with their product and services.
Richard K.Management needs to improve customer service and do their job as if they want to be there. It maybe overwhelming for an individual to deal with multiple customers. But better communication would have prevented these comments from an unhappy customer. With challenging economic times I know many people out of state such as me moving to Henderson or Las Vegas Nevada. I will ensure to my friends, family and acquaintances to not prefer this location at 2620 W Horizon Ridge Pkwy Henderson NV 89052.
Jeffrey G.Gerilyn and Greg are the best in the moving and storage business!! Thank you again folks! Melissa N.
Melissa N.Very friendly and efficient!
Mark A.Would like the inside windshield clean. Sun glare make it hard to see out sometimes.
Philip D.Great service! Thank you for everything
Jahdiel Rei S.I love this location, I have rented from this location multiple times and mainly because I feel like im treated like family as they recognize me when I enter the door and give me a warm welcome. Even the new staff as well welcome each customer as if they know them. This location is definitely further than closer locations to my house but I prefer making the extra drive knowing confidently the rental will be ready and everything will be smooth. Thank you Anthem site and see you again next time!
Arthur C.Perfect location for friendly service and convenients!
Rhonda R.very tough to sign in early.
CHARLES B.All was good great experience!
William C.Easy process to drop off.
allen H.The staff at Horizon Ridge was incredibly friendly and helpful Highest recommendation.
Michael M.Cars clean, comfort and useful, perfect location and lovely, friendly staff specially Leon.
Liam H. R.Was easy I was in a d out no problems and staffvery pleasant
ANNA T.Outstanding products and excellent service
Robert F.Great service, fast and very friendly staff! I always use this location for truck rentals and I also have a storage space here.
ROXANE Y.Thank you for your services. Very professional, friendly, and caring.
Vernetta S.Service is excellent. Thank you.
HAN L.Perfect thank you
James P.This was a nice location with friendly staff
Robert T.We needed some flexibility with our schedule and Patricia and the crew were great about helping. Highly recommend them
JESSICA G.The best service I have ever experienced in regards to vehicle rental. Professional, friendly, absolutely great experience.
JOEY G.Nice people. No hassle
Phil T.Great customer service!
JOSEPH T.Only open a few hours a day in a business that is needed around the clock.
JOHN R.Lady in office was so nice and personable. Felt very comfortable and welcome.
Jessica C.Disclose that a $19,95 rental will really cost over $100 for just a few hours use when its all said and done...
Jon I.Very nice and so helpful
AUDINe M.Night drop off
Travis F.Customer service was great! There's no need for improvement there! I was in & out!
YVETTE M.The staff were super friendly and very engaging. I would highly recommend renting from them.
Troy T.The nicest people. Will rent again.
Kirsten A.A couple of my concerns when returning the truck: 1. I was not given anything to lock the back, so anyone could open it. 2. The gas gauge kept fluctuating after I refilled it.
Toscha C.Very friendly, helpful, and a pleasure to do business with.
Jeremy H.Very helpful staff
Jeff L.Good experience
ROD M.Everyone that worked there was so nice friendly cheerful extremely helpful I would definitely do business with them again
Rudy C.The staff was so amazing and friendly. I would definitely use them again.
Janice S.Love this location. Great customer service as always.
Melvin S.Leona, Chris, and Gerlynn was excellent, if they continue to treat customers with their exceptional kindness and knowledge of the business,if they continue in this manner the next customer will be satisfied, just as I was.
CHERYL R.Everyone is so nice and accommodating!
christine G.