Le client n'a pas laissé de commentaire.
DESHANDRA G
Customer Reviews for All Storage Kuykendahl
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I appreciate for the U- Haul Truck
demond nExcellent customer service
alex cVery good customer service he was very nice
Glenthia WMake a returns easier to process after hours
Rick BVery nice. Satisfied with the service
Shirley WThe vehicle could have been wiped down & sanitized but other than that. Good experience
Kevin WPlease make sure the rented materials and equipment are in the truck upon pickup
Raymonda PMaintenance on vehicle Make sure code works for lock Lower fees
NaKeta JThe truck smelled like Body Oder and not at all clean (i.e. Armor All or sanitized). We had to buy car freshener. Other than that, it was a great ride.
Joe SI was told I could drop it off at a different uhual when I tried I was told no so that added a extra 30 miles to my trip, the uhual had NOOO gas what so ever and it wasnt clean
BriAnna BExcellent customer service and friendly staff. Nice ambience of office location. Very welcoming
nadeem sTony was amazingly helpful the Truck was maintained, and clean.
Sheaquail hDidn't have a right truck or dolly. However, accommodation were made.
Stenisha PThe truck was cleaned but it drove funny and made noises I was afraid it was going to stop. Then I was charged an extra $50 for I don't know what.
DyEasha BThey need better locks to retrieve the key.
Dora SEverything was perfect.
Marc ATony assured me $100 hold to rent truck n fees would be taken out of it n I would receive the remander back on my card , it's been two days n I haven't received my back end of remander. Yes I need my money two days ago putting me on hold with my funds.
Lanis HKeep Tony!!!
Jerry CHave the truck thoroughly cleaned and sanitized after every use. Other than that this location & service was superior
Sadonia HPoor hours. Your app would not function properly stating no internet when I did have internet. Windows haven't been washed in months. Floor of cab was not swept clean.
Wally SThe word lock was kinda hard for me to unlock. Other than that it was easy.
Belisia WGreat place. VERY FRIENDLY CUSTOMER SERVICE. YOU'VE DONE ALL THERE IS TO DO TO SATISFY YOUR CUSTOMER (ME). THANKS!!
william eNothing, excellent service. Thank you Tony.
ANITA RI have no recommendations at this time.
TAMIKO AAwsome. Quick & easy!
EBONI SThe guy was nice but the inside smelled like body odor.
LOGAN JThe back and front of this truck was dirty. It smelled awful in the inside like it hadn't been sanitized in a while. The truck was very very loud when you push slightly on the gas. The man at the front desk was very helpful and actually helped me when he didn't have to, so I will give him 5 stars.
KELLI PThe check in procedure if I had known that I needed pics before I lparked. I had to take several Pics before it accepted . Stacy was great in reservations process. Courteous and helpful in expedited time.
ROCHELL PThere was trash in the cab.
ROBERT SThe location close at 4 pm while it is much later on the website. The guy didn't even move from his desk to give me the keys or anything. The vehicle was in a very bad shape even the side mirror was broken. When I complained to the store associate. He stated that he knows of it and had no intentions of switching the vehicle. I think he gave me the worst vehicle in his shop.
Hadier SExelent
ARBELIO RExcellent service, prices and quality! Tony 031536 was friendly, professional and courteous.
anita rEverything was lovely.
CORNELL SNothing. You're just fine.
Larry FThe word lock was difficult
Alexander ENo improvement necessary. Staff was friendly, courteous & professional. Tony was exceptional.
anita rI was over charged for the truck.
TELLY AHard to turnaround, drive large trucks in facility. Driveway very small.
Wendy FGive people the correct deposit
Nathanie MNo comment
jose lThe staff was very friendly, informative, knowledgeable and went above and beyond during check out and returning.
Christiana CVery accommodating
John PThe rental process was smooth and courteous!! Will recommend always excellent customer service!!
Tylise FFix the glitches on the website. I tried to access my reservation through 24/7 share and it kept telling me I had no reservation, also I told a uhaul employee while making the reservation, that I would be driving the truck and using my debit card so I wanted it under my name and yet somehow they put it under my husbands name when he wasn't the one who made the reservation. My pickup time was decided for me, and my pickup location was changed without my approval. Overall my experience using uhaul this time around was very unpleasant.
Denis ATony was awesome.
Isabelle K