Évaluations des clients All Weather Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de All Weather Storage

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Thomas W. le

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Le client n'a pas laissé de commentaire.

Leticia M. le

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Will not use UHAUL again. False advertising for truck rentals.

Matthew D. le

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Le client n'a pas laissé de commentaire.

Jeffrey G. le

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Le client n'a pas laissé de commentaire.

William S. le

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My first hiccup of this rental came when I got to the pick up location I selected online and they didn't have my reservation. The attendant there told me that Uhaul changed my pick up location (probably due to availability). BUT, I never received notice of the change. He located the store for me and wrote down the address for me. Imagine my surprise to find out that I actually drove by that location to get to his sotre. By the time I fought Friday rush hour traffic to get to the correct location, it was way after hours. Dshuna, the wonderful lady at that location (All Weather Storage) was incredible. Her store closes at 5, and she stayed until after 5:30 to wait for me. Not only did she stay late to help me, but she was very friendly, walked me through the whole process, and made sure I was 100% good to go without me feeling rushed. That kind of great customer service is far too rare these days. The trailer itself was a different matter. I own a 18ft trailer, but rented this one because it was enclosed and supposed to rain, so am very familiar with them. The trailer I rented is WAY past due for service or replacement. The paint on the door came off on my hands every time I touched it, the latch was rusted and worn, all the lugs on the wheels were severely rusted, the suspension had no grease in it and 0 flex, even when loaded, and I had to re-tighten the hitch several times while in use. Overall, I was able to get my move done, but Uhaul needs to step up their game on maintenance for their satellite locations.

John C. le

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Wrong truck. Bitchy person on the phone. Guarantee was not a guarantee. Ryder gets my money next time!!

CHARLES H. le

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great...thanks...great manager and crew

Vuvinnoe D D. le

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Le client n'a pas laissé de commentaire.

Jaclyn S. le

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Excellent customer services

Taylor A. le

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I was way overcharged for the 10” truck I rented. I was charged twice on top of the extra mileage fee. I will be disputing this tomorrow.

Oscar C. le

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Costumer service was amazing! my tow dolly had a burned tail light but besides that i had a 10/10 experience

Linda A. le

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There was no ac in the truck. It blew hot air. Very uncomfortable. Also,my reservation was canceled because I was late. And I did a new one and with all the hassle I got out their at 11:45am when I arrived at 10:50 am. I was still ask to bring the truck back at 4:00 pm. The agent was courteous but the process was the problem.

HELIO G. le

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Le client n'a pas laissé de commentaire.

Lynnette C. le

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Le client n'a pas laissé de commentaire.

Shanneka T. le

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Hire new people that don’t take their lunch break at 3:00 and then close the store at 4 when the store closes at”5:00”!!!!!!!!!!!!!!!!!!!!!!! And also fix the uhaul app it never showed that I checked out the truck or checked the truck back in once I had returned it and it wouldn’t let me pay even though I put the keys in lock box and properly checked out through the app. It sucks!!!!!

Reginal V. le

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Besides my front tire on flat.., it was nice.

francisco C. le

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Le client n'a pas laissé de commentaire.

Jisu D. le

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Le client n'a pas laissé de commentaire.

Anne F. le

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The phone numbers listed on my receipts and on this website do not work.

Michael H. le

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Not the location i had requested, but check out process was very efficient

Delicia P. le

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Le client n'a pas laissé de commentaire.

KEN D. le

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They need to be able to pull up bill and print a copy of the original agreement. As of today they can't. Ken Dies ADSO-IM Logistics USCG Aux

Victoria A. le

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The service tech was super helpful and very very nice.

Hl K. le

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The website said I was to pick up a trailer at the Katy location, but text said to pick it up at Whittington location (not convenient for me). That doesn't reflect on this location, but should be addressed by U-Haul IT. I attached the trailer myself and the moving pads I ordered were not in the trailer. Overall, good experience.

Bryan A. le

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No help unhooking equipment and didn’t seem Sure how to do return

angie T. le

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Checking the vehicle correctly. The sale person was concern with dents and scratches. I learned in the late eaving that the truck I drove headlights did not work. I had to have a car leading me and a car following behind the uhaul truck for safety. This was scary not knowing if the car next to me on the highway could see me, would I get hit. I also rented a dolly. Once I got it home, I realized I didn't know how to operate iit. So, I went back to the uhaul location for instructions. The sale repersentative did not know how to operate the dolly. Not that she would call and find out but she didn't know how to operate it. Total unsatisfactory answer. I pray I want have to need a uhaul from this location again.

Faiza A. le

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Le client n'a pas laissé de commentaire.

edwin H. le

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Le client n'a pas laissé de commentaire.

Bruce H. le

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Le client n'a pas laissé de commentaire.

amelinda D. le

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Le client n'a pas laissé de commentaire.

Donna A. le

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All good

Ginger W. le

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Le client n'a pas laissé de commentaire.

Jennifer R. le

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Le client n'a pas laissé de commentaire.