The rental location was not open the same hours that they list on the door. It said they were open Saturday from 8am to noon but when I came to return the truck they were not open.Frank R.
Customer Reviews for Allison Lane Auto Care
(U-Haul Neighborhood Dealer)
Pour nous contacter
Jeffersonville, IN 47130
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 12h pm
- Dim : fermé
Heures d'ouverture spéciales
- 8/27/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Amos L.
Was a car repair shop and uhaul not bad just not as exceptional as the place that I picked up from.Dawndra P.
The truck was not there on my scheduled 9 appointment. They rescheduled it for 2 hours later. They did not have the 12 moving blankets that I had reserved.Sharon P.
Everyone was so helpful! AlanAlan W.
Le client n'a pas laissé de commentaire.patricia K.
Timeliness and organization.Lauren C.
Everything was great and I was very impressed it was not a gas hogSusan P.
Maintain your equipment. The steering was so bad that it's probably shouldn't have been on the road. And it shouldn't have been allowed to be on the road.Stephen M.
Please have the truck available when scheduled. I had my reservation for pickup 3 months in advance and I had to wait 10 hrs later to pick up the UHUAL, because I had a spot driver to take me to get the truck. There should always be a truck available if I reserved it few months in advance. BAD BUSINESS/Customer Service!!Joseph R.
Truck A/C not fully functional, worked for about 15/20 min and then shut off. Also alignment on truck was off, pulled to the right a lot.Juan R.
No problems with the drop off!Stephen J.
Service was fast, friendly and professional. Will definitely want to use this location in the future and will recommend it to others.John W.
The app consistently has issues. I have better luck logging into the website for everything I need.BRANDI D.
Le client n'a pas laissé de commentaire.BILLY G.
Small operation but very helpful and friendlyDavid W.
Only had certain accessory equipment available.Emily H.
Staff was knowledgeable, very helpful with the reservation and hooking up the trailer.Allen C.
Le client n'a pas laissé de commentaire.Ivan P.
Le client n'a pas laissé de commentaire.paul B.
Very nice helpful will use this location again girl at front desk very nice!Finda N.
Le client n'a pas laissé de commentaire.Charles S.
Le client n'a pas laissé de commentaire.BRIAN M.
Le client n'a pas laissé de commentaire.Steve W.
I've used this location 3 times now. This time it was under new management. The older couple retired, but the new people that took it over are just as good if not better. The guy at the counter was really nice and didn't end up costing me that much at all.Raace E.
Le client n'a pas laissé de commentaire.Abner M.
I prefer this location, but they only have a limited number of trailers so I usually am not able to get a reservation. Great folks, friendly and quick.Douglas K.
It would not allow me to check my vehicle in myself so I had to pay an additional $20 and just drop my keys!!!! Such a scam!!!angela P.
Le client n'a pas laissé de commentaire.Graham G.
Le client n'a pas laissé de commentaire.KELLY C.
Le client n'a pas laissé de commentaire.corey S.
One of the windshield wipers was coming off and scraping the window. The cup holders were sticky and dirty. Other than that it was just fine. The gentleman who helped me was great and very patientcheri C.
Le client n'a pas laissé de commentaire.Moneisha H.
Great service, highly recommendLarry T.
Le client n'a pas laissé de commentaire.Hank T.
Le client n'a pas laissé de commentaire.Derek W.
Le client n'a pas laissé de commentaire.Quintessa C.
I had to drive 20 minutes to pick up the truck instead of being able to pick it up in my city. So I had to cover the mileage even though it wasn't my fault that the local branch did not have the truck available.Kaleb B.
Good communication. Truck was in good order. One suggestion is to explain to add gas before coming back or there will be a charge. I misunderstood, but they took care of it since I paid for the safe drive (which is not in lieu of adding gas) and said I misunderstood that. They handled it well, so good review.ERIC P.
Le client n'a pas laissé de commentaire.JANIECE F.
Le client n'a pas laissé de commentaire.PAULA S.